Dubai, Dubai, United Arab Emirates · On-site
The Brau Customer Engagement Team is responsible for the overall communication to the company. Our business has built its core around customer service and going the extra mile for our clients. Therefore, this role requir…
Skills: Customer Relationship Management, Conflict Resolution, Time Management, English Fluency, Arabic Fluency
Dubai, Dubai, United Arab Emirates · On-site
Conduct on-site visits and showroom demonstrations for walk-in visitors and prospective clients, clearly explaining robot features, capabilities, and use cases Build rapport with potential and existing clients through co…
Skills: Robot Deployment, SLAM Mapping, Navigation Setup, Technical Troubleshooting, Customer Support
Dubai, Dubai, United Arab Emirates · Hybrid
Customer Experience Manager (STA - 6 months) - (47096) GCB 6 Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right…
Skills: Complaint Management, Root Cause Analysis, Customer Experience Strategy, Quality Assurance, Stakeholder Management
Dubai, Dubai, United Arab Emirates · On-site
Job Overview Maple Arcadia Properties LLC is seeking enthusiastic, ambitious and customer-focused Property Consultants to join our growing team. Key Roles & Responsibilities: Generate prospects and qualify leads through …
Skills: Lead Generation, Outbound Calling, CRM Systems, Customer Relationship Management, Real Estate Sales
Dubai, Dubai, United Arab Emirates · On-site
Eton Institute is looking for a motivated and customer-focused Course Enrollment Advisor to join our Dubai team. This role is ideal for someone who enjoys working with people, achieving sales targets, and helping learner…
Skills: Sales, Customer Service, Enrollment Management, Negotiation, Relationship Building
Dubai, Dubai, United Arab Emirates · On-site
As part of the Customer Fulfilment – Cards team, you will be responsible for managing end-to-end chargeback operations across both issuing and acquiring. This includes dispute resolution, reporting (FLD/TC-40), fee recov…
Skills: Chargeback Management, Dispute Handling, Visa Regulations, Mastercard Regulations, Fraud Reporting
Dubai, Dubai, United Arab Emirates · On-site
As a Senior Officer – Wealth & Investment Specialist (Customer Fulfilment), you will play a key role in supporting the Bank’s Wealth and Investment business by ensuring efficient and well-controlled operations across the…
Skills: Wealth Operations, Investment Governance, Trade Lifecycle Management, Reconciliations, Bancassurance
Dubai, Dubai, United Arab Emirates · On-site
Position Summary The Customer Experience Executive is responsible for managing guest communications and reservations through the call centre, room reservations, and dining reservations channels. The role ensures prompt, …
Skills: Customer Service, Reservation Management, Communication Skills, Opera PMS, Microsoft Office
Dubai, Dubai, United Arab Emirates · Hybrid
INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a …
Skills: CRM Strategy, Lifecycle Marketing, Customer Engagement, Omnichannel Customer Journeys, Salesforce Marketing Cloud
Dubai, Dubai, United Arab Emirates · On-site
F&B SUPERVISOR - Italian Speaker The Smokin’ GUN – A Bold New Steakhouse Experience JA The Resort | Dubai Passionate about hospitality and love being on the floor where the action happens? The Smokin’ GUN is looking for …
Skills: Restaurant Operations, Guest Service Excellence, POS Systems, Cashiering, Team Training
Dubai, Dubai, United Arab Emirates · On-site
F&B SUPERVISOR - Italian Speaker The Smokin’ GUN – A Bold New Steakhouse Experience JA The Resort | Dubai Passionate about hospitality and love being on the floor where the action happens? The Smokin’ GUN is looking for …
Skills: Restaurant Operations, Guest Service Excellence, POS Systems, Cashiering, Team Training
Dubai, Dubai, United Arab Emirates · Hybrid
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investo…
Skills: Expert Engagement, Client Execution, Project Ownership, Cold Calling, Negotiation
Dubai, Dubai, United Arab Emirates · On-site
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop b…
Skills: Beverage Application, Flavour Evaluation, Project Management, Presentation Skills, Market Trend Analysis
Dubai, Dubai, United Arab Emirates · On-site
Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take…
Skills: Complaint Handling, Root Cause Analysis, Retail Banking, Stakeholder Management, Customer Experience
Dubai, Dubai, United Arab Emirates · On-site
Our client (Real Estate Developer) is looking for a highly organized, detail-oriented, and client-facing Operations Executive to join Dubai-based team. This is a critical, hands-on role that sits at the heart of company'…
Skills: Collections, Client Relations, RERA Processes, Post-Sale Administration, NetSuite
Dubai, Dubai, United Arab Emirates · On-site
$1k–$2k/mo
MusicMajlis.co – The Middle East’s largest online music store. We are a young and fast-growing company with strong ambitions. Our internship program is designed to provide hands-on experience and real responsibility. We …
Skills: Data Entry, Product Support, Catalog Management, Customer Communication, MS Office
Dubai, Dubai, United Arab Emirates · On-site
This role provides highly reliable technology support to the C‑suite and Executive Office. The role focuses on delivering seamless digital experiences across corporate and personal technology environments, ensuring that …
Skills: VIP Support, Windows, MacOS, iOS, Android
Dubai, Dubai, United Arab Emirates · On-site
General Overview: We are currently hiring motivated and proactive Emirati graduates for entry-level Administrative Support roles. This opportunity is ideal for fresh graduates who are eager to begin or grow their careers…
Skills: Administrative Support, Data Entry, Document Control, Record Management, Professional Communication
Dubai, Dubai, United Arab Emirates · On-site
Overview Based in Abu Dhabi, the Rental Analyst is expected to be an enthusiastic and hardworking individual to manage the day-to-day activities for property management services. This exciting and challenging position re…
Skills: Property Management, Leasing Support, Document Control, Salesforce, Tawtheeq
Dubai, Dubai, United Arab Emirates · On-site
We are looking for experienced Partnership Manager, who is focused, practical and have a ‘can-do’ attitude. The ideal candidates will have the ability to use their initiative and expertise to identify commercial opportun…
Skills: Partnership Management, Revenue Generation, Client Relationship Management, Campaign Execution, Data Analysis
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Manage all incoming customer communications across various digital channels and phone calls to elevate the customer service journey. Responsibilities include optimizing salon schedules, resolving complaints, and meeting monthly sales targets.
Candidates must have at least 2 years of customer service experience in a luxury brand, hospitality, or medical environment. Fluency in both English and Arabic is required, along with a high school diploma or higher.
The Brau Customer Engagement Team is responsible for the overall communication to the company. Our business has built its core around customer service and going the extra mile for our clients. Therefore, this role requires great attention to detail and the highest level of customer service in order to elevate the customer service journey.
Manage all communications received by Brau (WhatsApp, Instagram, Calls, Emails, Online Bookings)
Develop and improve Brau customer engagement scripts
Respond to all enquires with the high standards set by the Customer Engagement Team
Facilitate complaint resolution
Managing and optimizing the salon schedule
Meet monthly sales targets
Strong customer relationship management
Ability to build trust-based relationships with customers
Knowledge of the beauty industry and treatments that we provide
Ability to handle complaints and conflict resolution professionally with calmness and self-control
Professional verbal and written English and Arabic
Time management: ensuring time is managed between different channels of communication
High School Diploma or Higher
Minimum 2 years’ experience in contact center or customer service for a luxury brand or experience working within a luxury beauty, hospitality, or medical environment
Previous beauty industry experience in preferred but not essential
Due to the nature of the job, candidate must speak fluent in English and Arabic
In this space..art, eyebrows & passion come together to create a masterpiece.
A premier brow, lash, semi-permanent makeup, and face studio that seamlessly synthesizes art with beauty. Pioneers in this field, we offer specialized treatments, curated from world-class beauty innovations and customized for an individualized approach. Our team of experts come from a wide variety of backgrounds to provide unrivalled insight and knowledge. We pride ourselves on the highest technical and clinical skills in the industry.
Offices: Emirates Hills, Dubai, AE
View all jobs at BRAU.There are currently 402 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Minor Hotels, MENA Partner of Louvre Hotels Group, Accor, Hewlett Packard Enterprise, among others. Browse the listings above to see every active employer.
Yes — 40 of the 402 open customer service & support positions offer remote or hybrid work (9 remote, 31 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
