San Francisco, California, United States · Hybrid
$179k–$260k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Product management, AI/ML, NLP, Agentic systems, Systems thinking
Denver, Colorado, United States · On-site
$20/hr–$25/hr
What the Role Is As a Membership Sales Associate at Super Star, you will play a crucial role in driving sales by effectively communicating the benefits of our products. Using a consultative sales approach, you will guide…
Skills: Sales, Customer service, Communication, Consultative sales, Upselling
Denver, Colorado, United States · On-site
$25/hr–$28/hr
ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver’s market. We loved Colorado then a…
Skills: Property management, Accounts payable, Customer service, Leasing, Budgeting
Denver, Colorado, United States · Hybrid
$76k–$95k/yr
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our custome…
Skills: Customer Success, Identity and Access Management, Cloud Solutions, Technical Consulting, IT Systems Implementation
Denver, Colorado, United States · On-site
$20/hr–$22/hr
Description Optimal Home Care is looking for a Medical Records Coordinator! About us: Optimal Home Care is a trusted and growing agency serving the great Colorado area. Optimal is a Colorado owned and operated home healt…
Skills: Medical records management, Data entry, Quality inspection, HIPAA compliance, Documentation
Denver, Colorado, United States · On-site
$16/hr
Clayton is a catalyst for community and connection. A local experience with a global perspective, constantly evolving the way we travel, gather, and live. Between our highly-anticipated events and Clayton collaborators b…
Skills: Customer Service, Coffee Brewing, Beverage Preparation, Cash Handling, Point of Sale Systems
Denver, Colorado, United States · Remote OK
$75k–$115k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Automation, Python, PowerShell, Bash, Okta
Denver, Colorado, United States · On-site
$19/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Safe driving, Communication, Teamwork
Denver, Colorado, United States · On-site
At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan ser…
Skills: Financial analysis, Commercial lending, Property inspection, Escrow disbursement, Microsoft Outlook
Denver, Colorado, United States · On-site
Overview Do you enjoy preparing and baking cookies, bread, and muffins using proven ingredients? Does working in a professional kitchen excite you? Do you have a passion for delivering an extraordinary customer service e…
Skills: Baking, Customer service, Food preparation, Merchandising, Inventory rotation
Marriott International Hotels, Inc.Denver, Colorado, United States · On-site
POSITION SUMMARY Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engi…
Skills: Administrative support, Word processing, Spreadsheet management, Database management, Presentation software
Denver, Colorado, United States · On-site
$20/hr–$24/hr
Where Craft Meets Connection. Lead the Experience. Start your Career Today! At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to…
Skills: Retail sales, Customer service, Supervisory, Shift leadership, Communication
Denver, Colorado, United States · On-site
$21/hr–$28/hr
Overview: Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & C…
Skills: Analytical skills, Microsoft Word, Microsoft Excel, Communication, Problem-solving
Denver, Colorado, United States · On-site
$19/hr–$20/hr
Where Craft Meets Connection—Create Memorable Moments. Start Your Career Today At Pendleton, we take pride in our legacy—with over 150 years of craftsmanship and quality woven into everything we do. Our retai…
Skills: Customer service, Communication, Visual merchandising, POS system operation, Inventory management
Denver, Colorado, United States · On-site
$19/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Safe driving, Communication, Teamwork
Denver, Colorado, United States · On-site
$20/hr
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI pro…
Skills: Customer service, Cash handling, Accuracy, Problem solving, Computer knowledge
Denver, Colorado, United States · On-site
Overview Does the opportunity to work with protein foods sound exciting? Does the opportunity to learn a skilled craft and working with your hands sound like an exciting adventure? Do you have a passion for delivering an…
Skills: Customer service, Food safety, Product knowledge, Meat preparation, Inventory management
Denver, Colorado, United States · On-site
Company Description Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets…
Skills: Office administration, Customer service, Communication skills, Organizational skills, Multitasking
Denver, Colorado, United States · On-site
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesDeliver and encourage other associates to deliver excellent custo…
Skills: Cashiering, Customer Service, Transaction Processing, Money Handling, Conflict Management
Denver, Colorado, United States · On-site
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Mechanical repair, Electrical troubleshooting, Vehicle inspection, Preventive maintenance, Corrective maintenance
San Francisco, California, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will own the core capabilities of the AI-first service intelligence layer, including intent understanding, escalation decisions, and knowledge retrieval across voice, chat, and email. You will also define evaluation metrics and build monitoring systems to ensure operational efficiency and high-quality customer experiences.
The role requires 8+ years of product management experience building complex, data-intensive platforms in customer service or enterprise SaaS environments. Candidates must possess deep familiarity with AI/ML concepts and a proven ability to align cross-functional teams around a shared product vision.
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
At Gusto, we're building a world where every customer need is understood, matched with the right expertise, and driven to the right resolution, by the right person or AI, at the right time. Making that real requires a sophisticated "System of Intelligence" that understands customer intent, judges problem complexity, decides whether AI or a human should take it, and retrieves exactly the right knowledge and data to answer. T
As Principal Product Manager for the AI-First Service Platform, you'll own core capabilities of the intelligence layer and surface area experience behind Gusto's customer-facing AI help/service — the models and infrastructure that determine what a customer needs, whether AI or a human should resolve it, what context travels with every handoff, and what knowledge the system draws on to answer. You'll own multiple capabilities and/or channels across voice, chat, and email, and you'll be accountable for how well the whole parts of the system actually perform for customers, not just what ships.
This is a role for a systems thinker and hands-on builder. You'll tear down what's overly complex, design simple and durable architecture in its place, experiment and iterate rapidly and create the conditions where operational efficiency and great customer experience reinforce each other — not trade off against each other.
We're looking for someone who can think from first principles, influence at the senior level, and still get into the details when it matters.
The Unified Service Platform (USP) team is the operational backbone behind Gusto's customer experience. We build intelligent systems that align Sales and Service teams around a single source of truth — replacing fragmented tools with a cohesive "System of Intelligence" that gives every team member the full context they need to serve customers effectively.
We are an AI-native team building agentic solutions that transform how work gets done. We own the AI-Human-AI loop across voice, chat, and email — ensuring every interaction, internal or external, is seamless, informed, and effortless. Our north star is simple: make it easy for Gusto's teams to do their best work, so every business we serve feels the difference.
If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
Our cash compensation amount for this role is $179,000,000/yr to $220,000/yr in Denver & most major metro locations, and $210,000/yr to $260,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Growing the small business economy with technology and heart 🧡⚡️
Gusto has been growing the small business economy with technology and heart for more than a decade. Launched in 2012 as ZenPayroll, today Gusto serves more than 500,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work. We offer: ▪️ Automated Tax Filing ▪️ Comprehensive HR & Benefits ▪️ Contractor Support ▪️ Integrations & Employee Self-Service ▪️ And so much more We started Gusto with a simple belief: small businesses are the backbone of the American economy. And they deserve a partner that is committed to making their life better.
Offices: 525 20th St, San Francisco, California 94107, US · 1201 16th St, Denver, CO 80202, US · 450 Park Avenue S, New York, NY 10016, US · 14350 N 87th St, 310, Scottsdale, AZ 85260, US
There are currently 3,362 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, Sage Hospitality, Starbucks, Allied Universal, Denver Health, among others. Browse the listings above to see every active employer.
Yes — 440 of the 3362 open customer service & support positions offer remote or hybrid work (163 remote, 277 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
