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Customer Service & Support Jobs in Cluj-Napoca, Romania (Now Hiring) — 32 open

Emerson logoEmerson

Technical Sales Engineer (12 months)

Cluj-Napoca, Romania · Hybrid

Mid level$2.0B raised

As the Technical Sales Engineer (12 months) in Cluj-Napoca you will provide high-quality quotation and technical support to Emerson locations across Europe. This role ensures that customer requests are handled accurately…

Skills: Technical Sales, Quotation Management, Product Configuration, Stakeholder Management, CRM Tools

Marsh McLennan logoMarsh McLennan

Associate Configuration QA Support @DARWIN

Cluj-Napoca, Romania · Hybrid

Entry level$11B raised

Company:Marsh Description: We are seeking a talented individual to join our Darwin New Implementations team at Marsh. This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at lea…

Skills: Software Testing, Manual Testing, Jira, Defect Management, Regression Testing

Accenture logoAccenture

T Service Desk Support with French

Brașov, Romania · Remote OK

Entry level$6M raised

This is a one-year fixed term position within our company. Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organiza…

Skills: French Fluency, English Proficiency, Customer Interaction Handling, Problem Solving, Escalation Management

Iron Mountain logoIron Mountain

Customer Support Senior Analyst

Cluj-Napoca, Romania · On-site

Mid level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: MS Office, Salesforce, CRM Platforms, German Language, English Language

Broadridge logoBroadridge

Collection Specialist - Fixed-Term Contract

Cluj-Napoca, Romania · Hybrid

Mid level$3.5B raised

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. A…

Skills: Collections, Billing, Accounts Receivable, Oracle, Microsoft Office Suite

Iron Mountain logoIron Mountain

Billing Associate IV

Cluj-Napoca, Romania · On-site

Mid level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: German Proficiency, English Proficiency, Microsoft Excel, G Suite, ERP Systems

Accenture logoAccenture

Junior procurement Analyst | Consulting Hub

Cluj-Napoca, Romania · Hybrid

Entry level$6M raised

We are inviting you to join the biggest and most experienced Sourcing & Procurement consulting team (+100 professionals) on the Romanian market and one of the biggest in EMEA. For more than 20 years our focus has been in…

Skills: English Communication, Client-facing Experience, Presentation Skills, Teamwork, Collaboration

EXL logoEXL

Senior Manager - Transitions

Cluj-Napoca, Romania · Hybrid

Senior+$150M raised

Will execute transition of processes with end to end accountability Consultants in this practice will be required to work closely with our clients on onsite projects Provide ground level assessment and recommendations on…

Skills: Process Transition, Process Re-engineering, Offshoring Feasibility, Client Engagement, Business Development

EXL logoEXL

Front Office Associate (A1)

Cluj-Napoca, Romania · On-site

Entry level$150M raised

Responsibilities: Works closely with all departments (IT, HR, Procurement, Capability Development) and with all colleagues from the international offices of the company; Supports the operations managers and the other emp…

Skills: Office Management, Administrative Support, Facility Management, Event Planning, Travel Coordination

Marsh McLennan logoMarsh McLennan

IT Support Analyst @Marsh

Cluj-Napoca, Romania · Hybrid

Entry level$11B raised

Company:Marsh Description: The IT Support Analyst - Hybrid role is an entry-level individual contributor position, ideal for candidates with higher education and a genuine passion for IT. This is a hybrid role that has a…

Skills: Technical Support, Desktop Operating Systems, Troubleshooting, Data Analysis, English Communication

Accenture logoAccenture

Financial Opportunities with Croatian

Brașov, Romania · Remote OK

Entry level$6M raised

Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work. In Accenture Operations we rethink the way people work and businesses perform by har…

Skills: Croatian Proficiency, English Proficiency, Finance & Accounting Operations, Transaction Processing, Problem Solving

Iron Mountain logoIron Mountain

Customer Excellence Representative (German language)

Cluj-Napoca, Romania · On-site

Mid level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: German Language, English Language, Salesforce, MS Office, Customer Onboarding

Iron Mountain logoIron Mountain

Billing Specialist ( French language)

Cluj-Napoca, Romania · On-site

Mid level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: French Language B2/C1, English Language B2, Billing, Accounting, Excel

Iron Mountain logoIron Mountain

Customer Excellence Representative (German language)

Cluj-Napoca, Romania · On-site

Mid level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: German Language, English Language, Salesforce, MS Office, Customer Onboarding

ComplyAdvantage logoComplyAdvantage

Desktop Support Engineer

Cluj-Napoca, Romania · Hybrid

$96k–$120k/yr

Mid level$108M raised

Are you passionate about creating a smooth and secure tech experience for your colleagues? We're looking for an IT Support Engineer to join our growing team in Cluj-Napoca. You’ll play a key role in shaping how our globa…

Skills: IT Support, Endpoint Lifecycle Management, Google Workspace, Atlassian Jira, Atlassian Confluence

Wolters Kluwer logoWolters Kluwer

Credit & Collections Coordinator

Cluj-Napoca, Romania · Hybrid

Mid level$1.8B raised

#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…

Skills: Credit Investigation, Risk Assessment, Collections Management, Billing Process Optimization, Financial Reporting

Micro Focus logoMicro Focus

Lead Premium Support Engineer

Cluj-Napoca, Romania · On-site

Senior

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…

Skills: Windows Administration, Linux Administration, TCP/IP, Firewalls, Proxy Servers

Micro Focus logoMicro Focus

Lead Premium Support Engineer

Cluj-Napoca, Romania · On-site

Senior

Hiring Manager: Csaba Levente Szasz Talent Acquisition Advisor: Stefania Maria Ciobanu Job Code Level: TEP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do…

Skills: Windows Administration, Linux Administration, TCP/IP, Firewalls, Proxy Servers

Provident Financial Romania logoProvident Financial Romania

Business Relationship Manager Cluj

Cluj-Napoca, Romania · On-site

Mid level

Scopul postului Vei conduce, motiva și dezvolta echipa de reprezentanți coordonatori și reprezentanți de vânzări din zona alocată, pentru a obține o performanță durabilă, asigurând totodată creșterea constantă a numărulu…

Skills: Sales Management, Team Coordination, Sales Techniques, Performance Management, Customer Service

BMW TechWorks Romania logoBMW TechWorks Romania

IT Support Working Student

Cluj-Napoca, Romania · Hybrid

Entry level

Who we are Everything at BMW TechWorks begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative p…

Skills: L1 Technical Support, Microsoft 365, Entra ID, Azure AD, Windows OS

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Showing 1–20 of 32

Emerson logo

Technical Sales Engineer (12 months)

Emerson

Cluj-Napoca, Romania • Hybrid

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Mid level

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  • Full-time
  • bachelor degree
  • Career Development, Mentorship, Training, Leadership Opportunities
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Provide high-quality technical quotations and support to Emerson locations across Europe. Act as the primary technical and commercial advisor to customers, ensuring accurate product sizing and configuration.

Requirements

Requires a university degree in an engineering field and experience in a commercial or technical environment. Proficiency in English at a B2 level is mandatory.

Full job description

As the Technical Sales Engineer (12 months) in Cluj-Napoca you will provide high-quality quotation and technical support to Emerson locations across Europe. This role ensures that customer requests are handled accurately, efficiently, and within agreed timelines, while supporting both pre- and post-sales activities.

We look forward to seeing your application!

 

In This Role, Your Responsibilities Will Be:
 

· Be the customer's primary technical and commercial advisor, providing service at the highest standards and guiding them on both technical fit and commercial value

· Prequalify opportunities by engaging customers directly — gathering all necessary details and aligning on requirements to submit a targeted, right-first-time offer

· Liaise with sales teams, factories, and other departments to understand medium-complexity technical requirements and determine the best solution

· Size and configure products according to technical and commercial requirements - specifications, application fit, documentation, testing, target lead-time, and budget — and submit accurate proposals to customers on time

· Proactively follow up on submitted quotations to answer questions, resolve blockers, and improve win rates

· Verify Purchase Orders (POs) to confirm alignment with the technical and commercial proposals provided


 
Who You Are:
 

You consistently prioritize customer needs and act with a sense of urgency to deliver quality results. You build strong, collaborative relationships and communicate effectively across teams and functions. You demonstrate integrity in your work and can be trusted to follow through on commitments. You are well-organized and able to manage multiple tasks while maintaining attention to detail.


 
For This Role, You Will Need:
 

  University degree in an engineering field 

  Experience in a similar role or in a commercial/technical environment (such as technical support, quotations, or technical sales) 

  English language proficiency at a minimum of B2 level (written and spoken)


 
Preferred Qualifications That Set You Apart:
 

  Experience working in an international or matrix organization 

  Knowledge of any additional European language

  Exposure to technical product selection or configuration 

  Strong coordination and stakeholder management skills 

 Familiarity with CRM or quotation tools


 
Our Culture & Commitment to You:
 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.


WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

 

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

Related keywords

Automation TechnologyTechnical Sales EngineeringCRMProduct SelectionMatrix OrganizationCommercial ValuePurchase OrdersEngineeringTechnical SupportQuotation Tools

About Emerson

LinkedInVisit site
Industry
Automation Machinery Manufacturing
Company size
10,001+ employees
Headquarters
St Louis, Missouri
LinkedIn followers
1,621,346
Total funding
$2.0B

Emerson (NYSE: EMR) is a global automation leader delivering solutions for the most demanding technology challenges. Headquartered in St. Louis, Missouri, Emerson is engineering the autonomous future, enabling customers to optimize operations and accelerate innovation. For more information, visit Emerson.com.

Offices: 8027 Forsyth Blvd, St Louis, Missouri 63105, US

TechnologyEngineeringEmpowering Digital TransformationInternet of ThingsIndustrial AutomationHome ComfortSensorsSoftwareFood Quality ProtectionOperational Certainty
View all jobs at Emerson

Frequently asked questions

How many Customer Service & Support jobs are open in Cluj-Napoca, Romania right now?

There are currently 32 open customer service & support positions in Cluj-Napoca, Romania listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Cluj-Napoca, Romania?

Companies currently hiring include EXL, Iron Mountain, Accenture, Micro Focus, BMW TechWorks Romania, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Cluj-Napoca, Romania?

Yes — 17 of the 32 open customer service & support positions offer remote or hybrid work (4 remote, 13 hybrid).

How do I apply for Customer Service & Support jobs in Cluj-Napoca, Romania?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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