Cluj-Napoca, Romania · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Project management, Network infrastructure, Financial management, Budgeting, Revenue forecasting
Cluj-Napoca, Romania · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Project management, Network infrastructure, Risk management, Financial forecasting, Revenue recognition
Cluj-Napoca, Romania · On-site
What You'll Do Lead and Develop Your Team Manage, coach, and inspire a team of approximately 15 Treasury Services & Transfer Agency Specialists Create an inclusive, collaborative, and high-performance team culture Set cl…
Skills: Team leadership, Coaching, Performance management, Operational excellence, Data analysis
Cluj-Napoca, Romania · On-site
Cine suntem: Esti interesat sa te alaturi unei banci altfel, cu o abordare inovatoare si o cultura moderna? tbi, este una dintre cele mai profitabile banci care se dezvolta intr-un ritm alert. Suntem o banca cu un backgr…
Skills: Sales, Customer relationship management, Market prospecting, Credit processing, Financial documentation
Cluj-Napoca, Romania · Hybrid
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
Skills: Accounts receivable, Data entry, Financial reconciliation, Order processing, Contract management
Cluj-Napoca, Romania · Hybrid
Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront…
Skills: Accounting, Accounts receivable, Accounts receivable collection, Accounts receivable management, Banking capital markets
Cluj-Napoca, Romania · Hybrid
The primary purpose of the role is to support the Project Manager in all aspects of Tier 2 and Tier 3 types of project handling and ensure full compliance with all Emerson Trade Compliance and Ethical Business policies a…
Skills: Project Administration, ERP Systems, French Language Proficiency, English Language Proficiency, Order Management
Cluj-Napoca, Romania · Hybrid
In This Role, Your Responsibilities Will Be: Ensuring understanding, managing and satisfying each requirement or expectation from customers or company’s collaborators through remote communication or site visits;Taking ow…
Skills: Inside sales, Technical proposals, Commercial proposals, Order booking, Process automation
Cluj-Napoca, Romania · Hybrid
The Account Management Operations Analyst role will report to the Head of Global Alignment and will play a key part in ensuring that we have strong governance of key performance indicators and delivery metrics for the Ac…
Skills: Data Analysis, Excel, PowerPoint, KPI Reporting, OKR Tracking
Cluj-Napoca, Romania · Hybrid
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…
Skills: Project management, Smartsheet, Excel, Risk mitigation, Stakeholder management
Cluj-Napoca, Romania · Hybrid
We are seeking a talented Workday Service Delivery Consultant with French to join our Digital Service Managers team in Cluj‑Napoca. You will join the Service Managers team as a Consultant, working closely with an Account…
Skills: Workday Configuration, Service Delivery Management, Client Relationship Management, French Fluency, English Fluency
Cluj-Napoca, Romania · Hybrid
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. W…
Skills: Revenue analysis, Billing processes, SOX controls, SOP development, CRM management
Cluj-Napoca, Romania · Hybrid
Einleitung At Impower we are shaping the future of property management — simple, fast, and digital. More than 100,000 people manage over 12 million apartments using processes that are still manual, complex, and time-cons…
Skills: Customer support, Team leadership, SaaS, KPI management, Process optimization
Cluj-Napoca, Romania · Remote OK
Please Note: This is a proactive pipeline hiring initiative. While the start date isn't tomorrow, pre-vetting now ensures you get priority visibility with our key clients and allows us to move at lightning speed the mome…
Skills: Shopify Plus, Shopify development, SDLC, Page performance optimization, Front-end caching
Cluj-Napoca, Romania · Remote OK
Sr. Associate - Customer Care - Collections Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and …
Skills: Debt collection, Account reconciliation, Customer communication, Negotiation, CRM systems
Cluj-Napoca, Romania · Hybrid
Fachspezialist/in Energiemanagement (w/m/d) Gestalte gemeinsam mit uns moderne Energiedienstleistungen und unterstütze dabei, Prozesse rund um Energie- und Verbrauchsdaten effizient und kundenorientiert weiterzuentwickel…
Skills: Energy management, Data management, Billing processes, Process optimization, Customer service
Cluj-Napoca, Romania · Hybrid
PRINCIPLE JOB RESPONSIBILITIES Participate in all training classes Understand Collections process and procedures Understand the Cash Allocation process and procedures Learn to use the Collections software – GetPaid Learn…
Skills: Italian, English, Collections, Cash allocation, Oracle
Cluj-Napoca, Romania · On-site
Anunţ extern La Kaufland urmărim să garantăm cea mai bună experiență la cumpărături pentru clienții noștri. Ce ne face speciali? Performanţa, dinamismul şi corectitudinea. Colegii noștri contribuie semnificativ la succ…
Skills: Customer service, Stock management, Cashier operations, Inventory control, Merchandising
Cluj-Napoca, Romania · On-site
#CarieraTa începe cu a face ceea ce iubești: 🗸 Ai spune despre tine că ești o persoană amabilă, plăcută și căreia îi place să fie în continuă mișcare? 🗸 Ți-ar plăcea să te ocupi de operațiunile de la casa de marcat, să…
Skills: Customer service, Cash handling, Communication, Organization, Attention to detail
Cluj-Napoca, Romania · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Point-of-sale software, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Project Manager will oversee the day-to-day operational and tactical aspects of small to medium-scale network infrastructure projects. They are responsible for managing project scope, financial performance, revenue recognition, and client expectations to ensure successful delivery.
Candidates should possess a bachelor's degree with 0-4 years of relevant experience and proficiency in MS Office and project management tools. Professional certifications such as PMI CAPM, Cisco CSE, or ITIL Foundation are preferred.
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Project /Practice Management
• With limited direction manages the day-to-day operational and tactical aspects of small to medium scale projects.
• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.
• Minimizes our exposure and risk across all projects assigned.
• Manages scope and mitigates risk across all projects.
Project Accounting
• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.
• Integrates financial data for all projects.
• Compares financial data for practice to that of other practices and seeks ways to maximize revenue.
• Analyzes profitability, revenue, margins, bill rates and utilization on all projects assigned.
• Addresses escalated billing issues when they arise.
CAREER PATH CORE COMPETENCIES
Financial Management
• Creates budgets manages to and achieves revenue goals set for projects.
• Accurately forecasts revenue, profitability, margins, bill rates and utilization across all assigned projects.
• Sets expectations upward regarding revenue and profitability projections.
Business Development
• Identifies partnership opportunities and capitalizes on "add-on" sales opportunities across projects.
• Achieves "add on" revenue goals.
• Works in conjunction with our sales team to follow up on sales leads within practice.
• Grows long-term relationships with clients and capitalizes on equity and partnership opportunities.
Communication
• Serves as key participant in team and client meetings.
• Raises our visibility through involvement in local industry organizations.
• Confronts issues openly and quickly.
• Effectively communicates relevant project/practice information to superiors and peers in other practices.
• Tactfully communicates sensitive information.
• Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
Technical Understanding
• Assists in the evaluation and redesign of practice offerings.
• Maintains knowledge and understanding of all relevant networking technology areas.
• Possesses a thorough understanding of our service offerings, technical preferences, and technical direction.
PROFESSIONAL QUALITIES
Leadership
• Provides leadership and direction to all project stakeholders.
• Pursues excellence in all aspects of business.
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Builds expert knowledge in our industry and conveys knowledge to others.
Teamwork
• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
• Works across practice to share lessons learned and best practices.
Client Management
• Manages day-to-day client interaction and expectations for multiple or large-scale projects.
• Anticipates clients’ needs and proposes alternative business solutions.
• Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.
• Possesses a knowledge base of each client's business, organization and objectives.
ORGANIZATIONAL RESPONSIBILITIES
Internal Operations
• Easily recognizes areas for internal improvement and develops plans for implementation.
• Complies with and enforces standard policies and procedures.
Education and experience
• BA/BS degree with 0-4 years of related experience preferred.
• PMI CAPM certification preferred or other professional project certification.
• Cisco CSE or other networking training or experience preferred.
• ITIL Foundation or Six Sigma a plus.
Skills
• Proficient at use personal computers.
• Intermediate level of knowledge required on MS Office products, including but not limited to Outlook , Excel, Word, PowerPoint, Visio, MS Project.
• Project Management Information Systems, (PMIS a.k.a Quickbase, MS Access, Sharepoint), develop design and support applications within the PMIS system.
• Excellent communication skills both written and verbal.
• Prepare and perform customer and or management presentations.
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era Technology simplifies, secures, and scales modern technology environments, with offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
Offices: West Chester, PA 19382, US · 2 Bedford Farms Dr, Bedford, New Hampshire 03110, US · 208 Carter Dr, West Chester, Pennsylvania 19382, US · 11 Melanie Ln #9, East Hanover, New Jersey 07936, US · 8940 Vincennes Circle, Indianapolis, Indiana 46268, US
There are currently 71 open customer service & support positions in Cluj-Napoca, Romania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Emerson, Vertiv, JYSK, The Estée Lauder Companies Inc., EXL, among others. Browse the listings above to see every active employer.
Yes — 36 of the 71 open customer service & support positions offer remote or hybrid work (7 remote, 29 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
