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Service Technical Support VIII North America and EMEA Only
Cluj-Napoca, Romania · Hybrid
Mid level$5.8B raised
As part of our team, you will work across the EMEA region, using your analytical skills and knowledge of software and hardware technology. Your role involves defining, testing, implementing, and modifying systems that in…
Cybertexex is a global provider of automated KYC, watchlist screening and behavior analytics solutions for digital businesses. We are currently expanding our team and hiring an Anti-Fraud Officer to protect the product a…
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Full-time
bachelor degree
Posted 50d ago
~40 hrs/week
Responsibilities
The role focuses on maintaining the office environment and providing administrative support to various departments and international colleagues. Key duties include managing facility operations, organizing business travel and events, and handling technical office support.
Requirements
Candidates must hold a university degree and be fluent in English with strong organizational and communication skills. Previous experience in a similar administrative role and a basic understanding of technical office issues are required.
Full job description
Responsibilities:
Works closely with all departments (IT, HR, Procurement, Capability Development) and with all colleagues from the international offices of the company;
Supports the operations managers and the other employees in case of issues related to the office environment;
Works closely with the Facility Manager, supports his work, and fills in for him during his absence;
Organizes the welcoming, accommodation, and transfers of the business guests of the company;
Participates in the organization of trainings and company events;
Responsible for the primary technical support of the office - furniture, lighting, electricity, and others;
Prepares and accepts shipments and cooperates with courier services;
Maintains registers at the reception according to company polices;
Tracks the availability of office supplies, making orders, and issuing materials;
Organizes business trips, accommodation, transfers, and more;
Respects and applies the rules defined in internal policies regarding access control, security, safety, travel, etc.
Requirements:
Educational requirements for the position: completed university degree;
Good Level of computer literacy;
Other requirements: compulsory fluent English, very good organizational skills, accuracy, communication skills, technical issues understanding;
Professional experience – in a similar area or more if required by the specifics of the job;
Personal characteristics: discreteness, communicativeness, loyalty, discipline, ability to work in a team.
Related keywords
Front OfficeFacilities ManagementOffice AdministrationBusiness TravelEvent OrganizationTechnical SupportAccess ControlProcurementReception ManagementHealth and Safety
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
Operations ManagementDecision AnalyticsTechnology PlatformsHealthcareFinance & AccountingInsuranceRisk & Financial ManagementTravelTransportation and logisticsBanking and Financial Services
How many Customer Service & Support jobs are open in Cluj-Napoca, Romania right now?
There are currently 71 open customer service & support positions in Cluj-Napoca, Romania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cluj-Napoca, Romania?
Companies currently hiring include Emerson, Vertiv, JYSK, The Estée Lauder Companies Inc., EXL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cluj-Napoca, Romania?
Yes — 36 of the 71 open customer service & support positions offer remote or hybrid work (7 remote, 29 hybrid).
How do I apply for Customer Service & Support jobs in Cluj-Napoca, Romania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.