City of London, England, United Kingdom · Hybrid
Client Manager - Global Benefits Management - London or Bristol (Hybrid) As a Consultant (Client Manager) in the Global Benefits Management (GBM) team you will manage the global relationship for a range of clients, ensur…
Skills: Client Management, Global Benefits Management, Consulting, Insurance Broking, Employee Benefits
Atlanta, Georgia, United States · Hybrid
We are seeking a talented individual to join our Health team at Mercer, a Marsh business. This role will be based in Atlanta and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.…
Skills: Client Account Management, Benefits Design, Financial Evaluation, Plan Design, Benchmarking
Gurgaon, Haryana, India · Hybrid
We are seeking a talented individual to join our Strategy team at Mercer. This role will be based in Gurugram. This is a hybrid role that requires working at least three days a week in the office. AGM – Strategy & Analyt…
Skills: Psychometric Assessment, Competency Mapping, Data Analysis, SPSS, MS Excel
Puteaux, Ile-de-France, France · Hybrid
Mercer recherche des candidat(e)s pour le poste ci-dessous en CDI basé à La Défense : Technico-commercial(e) TPE-PME international H/F Ce qui vous attend : Interlocuteur(trice) privilégié(e) des RRH, DRH ou dirigeants, l…
Skills: Client Relationship Management, Insurance Technical Knowledge, English Fluency, Statistical Analysis, Contract Management
Stuttgart, Baden-Württemberg, Germany · Hybrid
Wir, Mercer Deutschland, suchen Dich als Unterstützung für unser Team an den Standorten Düsseldorf, Stuttgart oder Frankfurt a. M. als: Spezialist:in *– Administration betriebliche Altersvorsorge Das erwartet Dich: In di…
Skills: Company Pension Administration, MS Excel, MS Office, Data Maintenance, Customer Management
Gurgaon, Haryana, India · Hybrid
We are seeking a talented individual to join our investments team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Spec…
Skills: Asset Allocation, Portfolio Construction, Performance Analytics, Investment Research, Risk Management
Mexico City, Mexico · Hybrid
We are seeking a talented individual to join our Marketing Team at Marsh. This role will be based in México city. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Mar…
Skills: Project Management, Campaign Execution, Demand Generation, Reporting & Analysis, Event Coordination
Urbandale, Iowa, United States · Hybrid
Job Description We’re looking for a creative, organized Graphic Designer with strong direct mail experience to support our Voluntary Benefits Communications Team. The ideal candidate produces high-quality, print and digi…
Skills: Graphic Design, Direct Mail Design, Adobe Creative Cloud, InDesign, Illustrator
Phoenix, Arizona, United States · Hybrid
$151k–$303k/yr
Senior Government Consultant — Client Manager Locations: Remote or based in Atlanta, Minneapolis, Phoenix, or Washington, D.C. (role is typically hybrid; office presence expectations vary by office and business needs and…
Skills: Medicaid Expertise, P&L Management, Client Relationship Management, Consulting Leadership, Strategic Market Growth
Montreal, Quebec, Canada · Hybrid
We are seeking an actuarially trained consultant to join our Montreal-based team supporting multinational clients with international pension plan administration and the coordination of international pension accounting an…
Skills: Pension Administration, Actuarial Calculations, IAS19, IFRS, Financial Reporting
Halifax, Nova Scotia, Canada · Hybrid
$84k–$126k/yr
We are seeking a talented individual to join our Delegated Solution team at Mercer, a Marsh business. This role will be based in Toronto or Halifax. This is a hybrid role that has a requirement of working at least three …
Skills: Trade Order Generation, Portfolio Rebalancing, Cash Flow Management, Asset Management, Institutional Client Support
Bangkok, Thailand · Hybrid
. We are seeking a talented individual to join our Organization Transformation Consulting team at Mercer Thailand. This role will be based in Bangkok, Thailand. This is a hybrid role that has a requirement of working at …
Skills: Talent Strategy, Strategic Workforce Planning, Succession Planning, Employer Branding, Project Management
Warsaw, Masovian Voivodeship, Poland · Hybrid
Start Programu – październik 2026 Mercer Graduate Development Program to program rozwojowy skierowany do studentek i studentów ostatnich lat studiów oraz absolwentek i absolwentów różnych kierunków, którzy chcą rozpocząć…
Skills: Employee Benefits Consulting, Analytical Skills, Attention to Detail, Organization, Teamwork
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Helps more senior colleagues and professional colleagues with the development, implementation and management of risk management and insurance programs that accurately address difficult client needs. Works with more senio…
Skills: Risk Management, Insurance Program Management, Client Relationship Management, Broking Strategies, Account Retention
Sydney, New South Wales, Australia · Hybrid
We are seeking a talented individual to join our Digital & MarTech team at Mercer Super. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week …
Skills: Customer Orchestration, Salesforce, Salesforce Marketing Cloud, Marketing Operations, Stakeholder Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
We are seeking a talented individual to join our MMB Global Benefits Management team at Mercer. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in …
Skills: Client Relationship Management, Project Management, Health And Benefits Broking, Strategic Consulting, Operational Excellence
Grand Rapids, Michigan, United States · Hybrid
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role may be based in either Southfield, MI or Grand Rapids, MI. This is a hybrid role that has a requirement of working at least thr…
Skills: Benefits Consulting, Project Management, Financial Evaluation, Plan Design, Benchmarking
Montreal, Quebec, Canada · Hybrid
We are seeking an actuarially trained consultant to join our Montreal-based team supporting multinational clients with international pension plan administration and the coordination of international pension accounting an…
Skills: Pension Administration, Actuarial Calculations, International Pension Accounting, IAS19, IFRS
Boston, Massachusetts, United States · Hybrid
$54k–$108k/yr
WHO WE ARE We’re Mercer a Company of Marsh– we believe in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more t…
Skills: Quantitative Analysis, Qualitative Analysis, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
City of London, England, United Kingdom • Hybrid
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Manage global relationships for clients to ensure the delivery of strategic and tactical goals for insured employee benefits. Oversee local renewals, coordinate in-country brokers, and provide advice on global benefit strategies and governance.
Requires proven consulting or broking experience within the insurance, financial services, or employee benefits sectors working with multinationals. Candidates should possess strong client-facing skills and the ability to manage multiple complex projects simultaneously.
As a Consultant (Client Manager) in the Global Benefits Management (GBM) team you will manage the global relationship for a range of clients, ensuring delivery against their strategic and tactical goals for benefits regionally or globally. You will be responsible for their insured employee benefits, overseeing the coordination of renewals locally and appointment of Mercer in all mandated locations.
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.
Global Benefits Management (GBM) allows multinational organisations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.
Manage a number of client relationships and provide advice with regards to global insured benefits
Oversee the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned
Work proactively and closely with all members of the client team to influence delivery and ensure that commitments to the client are met, fostering a culture of shared responsibility and ownership
Liaise directly with senior-level Global Client Managers, as the lead global contact for client deliverables required under the Global Benefits Management appointment
Support with the execution of the client’s global benefit strategy, including things such as benefit harmonization, minimum standards or global benefit financing
Oversee the coordination of local in-country colleagues in their role of local specialist/brokers
Support clients to monitor their employee benefit programs around the world, providing regular reports and updates, to making sure global governance processes are being followed
Stay up to date with changes in international employee benefit trends and issues, monitor market developments and consult with clients on these matters
Proactively look for opportunities grow client revenue as well as supporting with new business development opportunities
Proven consulting, client management or broking experience, preferably gained from a similar role in a large complex, global organisation
Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals
Strong client focus with relevant client facing experience
Ability to consult, analyse and communicate on insured employee benefit related products
Excellent communication skills, both written and verbal, with strong attention to detail
Experience in simultaneously managing multiple projects/tasks and have an organised approach, with the ability to prioritize, drive them to conclusion
Results-orientated, accustomed at setting high standards and working in a demanding environment
Strong self-starter, fast learner, with the ability to work independently or as part of a team
Existing international benefits experience, with a working knowledge of international employee benefits (e.g. pension, risk benefits, medical).
Have a good understanding of employee benefit risk financing solutions
Experience managing benefit renewals in conjunction with Flexible Benefits platform providers
Have successful track record of new business development
Being fluent in another language
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
A Marsh Business | Market-leading insights on talent, rewards, health, benefits, retirement, and investment solutions.
At Mercer, A Marsh business, we’re helping our clients realize their investment objectives, shape the future of work, and enhance health and retirement outcomes for their people. As a business of Marsh, for 80 years, we’ve been helping our clients, colleagues and communities build the confidence to thrive, creating healthier and more sustainable futures. Together with Marsh Risk, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: New York, New York, New York, NY 10036, US · 12421 Meredith Dr, Urbandale, IA 50323, US · Aleje Jerozolimskie 98, Warsaw, MA 00-807, PL · 727 Collins St, Melbourne, VIC 3008, AU · 123 Eagle St, Brisbane, QLD 4000, AU
A Marsh Business | Market-leading insights on talent, rewards, health, benefits, retirement, and investment solutions.
At Mercer, A Marsh business, we’re helping our clients realize their investment objectives, shape the future of work, and enhance health and retirement outcomes for their people. As a business of Marsh, for 80 years, we’ve been helping our clients, colleagues and communities build the confidence to thrive, creating healthier and more sustainable futures. Together with Marsh Risk, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: New York, New York, New York, NY 10036, US · 12421 Meredith Dr, Urbandale, IA 50323, US · Aleje Jerozolimskie 98, Warsaw, MA 00-807, PL · 727 Collins St, Melbourne, VIC 3008, AU · 123 Eagle St, Brisbane, QLD 4000, AU
