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$16/hr–$17/hr
Full-time
high school, professional certificate
Pooled Tip System
Posted 50d ago
Apply by Sep 15
~40 hrs/week
Responsibilities
Deliver a memorable guest experience by greeting customers, taking orders, and maintaining a welcoming restaurant atmosphere. Responsibilities include food prep, cleaning, restocking, and collaborating with shift leads to ensure smooth operations.
Requirements
Candidates should have a high school diploma or equivalent and a valid Food Handler Certification. Physical ability to lift up to 40 lbs and remain active throughout the shift is required.
Full job description
Crew Member - Cedar's Palestine Kitchen Located in Hyde Park, IL
Cedars crew members are tasked with delivering a memorable guest experience.
Cedars is a family owned business that's been serving hearty middle eastern food to Chicago South Siders for over two decades!
We are also a hip-hop-loving, instagram-forward, fun-loving gang that works hard and gets busy with a menu that is inspired by our mantra: "Mideast meets Midwest".
Who you are — Great Communicator, Adaptable Hard Worker, Optimistic Problem Solver
Job Description
Our crew members are trained to deliver a memorable guest experience by greeting customers, building connections, offering suggestions, and maintaining a clean, and tidy restaurant and ensuring that vibes are warm, cozy, and welcoming.
As a crew member, your responsibilities fall into 4 broad categories:
- Providing exceptional customer service.
- Opening & closing according to restaurant procedures.
- Mise en Place. Working on prep or side tasks to stay ahead of the rush.
- Cleaning and organizing, and restocking.
Specific responsibilities:
Greeting Customers, taking orders, offering suggestions, upselling specials, answering questions, building connections with guests including getting to know our regulars - embracing the guest experience.
Addressing customer issues, complaints, and knowing when to call a Shift Lead for support.
Follow sop's for cash handling, and processing payments.
Complete checklists and prep lists for given shift and work alongside Shift leads on sidework projects.
Follow Recipes and SOP's to complete prep lists.
Monitor dining room activity to stay on top of cleaning tables, reorganizing tables and chairs, sweeping and mopping as needed, and restocking/refilling of water and utensil Station.
Seamlessly bounce between station to ensure orders are being fulilled in an accurate, high standard, and timely manner, prep, and cleaning.
Assist Shift Leads during catering order execution by holding down the floor, working on prep, or as needed.
Maintain communication with the kitchen, team members, and leadership to ensure proper flow of orders and any issues that may arise.
People that work at Cedars: Highly caring, accountable people with a strong work ethic & strong interest in building relationships with guests.
People who are happy at Cedars are committed and hard-working, they like being part of a close-knit team and also enjoy the excitement that comes from working under pressure. We hope to find team-oriented people who want to be with us long-term and who may be interested in growing their skills and responsibilities in a fast-paced company.
Qualifications
Previous experience with customer service preferred but not required
High school diploma or equivalent
A valid Food Handler Certification
Able to frequently lift and carry up to 40 lbs.
Able to stack, walk and move during the entire shift including frequent bending and stooping.
Details
Because team members heavily rely on each other during any given shift, we used a pooled tip system where all gratuity is shared.
Hot Chi is a Chicago-style, Nashville-inspired, hip-hop-loving, hot chicken and ice cream restaurant In Chicago.
Industry
Restaurants
Company size
11-50 employees
Founded
2021
Headquarters
Chicago, Illinois
LinkedIn followers
284
Hot Chi is a Chicago-style, Nashville-inspired, hip-hop-loving, hot chicken and ice cream restaurant In Chicago. In just 1 year of business, we’ve been blessed to be named one of Chicago’s top restaurants by the likes of Eater Magazine, Chicago Magazine & more.
Offices: 100 W 87th St, Chicago, Illinois 60620, US · 433 W Van Buren St, Chicago, Illinois 60607, US
How many Customer Service & Support jobs are open in Chicago, IL right now?
There are currently 5,242 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chicago, IL?
Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, Albertsons Companies, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?
Yes — 772 of the 5242 open customer service & support positions offer remote or hybrid work (239 remote, 533 hybrid).
How do I apply for Customer Service & Support jobs in Chicago, IL?
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