New York, New York, United States · On-site
Job Title Retail Assistant Manager: 76th and 3rd Job Description Retail Assistant Manager: 76th and 3rd Shift Details: [Full-Time] Flexibility required including evenings and weekends Who We Are At Framebridge, we are di…
Skills: Retail management, Customer service, Leadership, Team training, Operational management
Holyoke, Massachusetts, United States · On-site
$21/hr–$23/hr
Job Title Art Manufacturing and Mechanical Production Technician Job Description Art Manufacturing and Mechanical Production Technician Location-Holyoke, MA Shift-Monday-Friday, 8am-4:30pm Who We Are At Framebridge, we a…
Skills: CNC router operation, Double miter saw operation, Pneumatic underpinner operation, Woodworking, Material measurement
Winchester, Virginia, United States · On-site
$18/hr–$19/hr
Job Title Custom Art Framing Specialist| Day Shift Job Description Shift Details: Monday -Friday, 7:45am-4:15pm Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience …
Skills: Custom framing, Art handling, Quality control, Attention to detail, Measuring tape usage
San Marcos, Texas, United States · On-site
$75k–$80k/yr
Job Title Art Specialist Job Description Art Specialist Location: San Marcos Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission …
Skills: Art handling, Custom framing, Team leadership, Production management, Quality control
San Marcos, Texas, United States · On-site
$75k–$85k/yr
Job Title People + Culture Operations Manager Job Description Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make fram…
Skills: Facilities management, Human resources, Onboarding, Conflict resolution, Organizational skills
Winchester, Virginia, United States · On-site
Job Title Custom Art Framing Specialist| Evening Shift Job Description Shift Details: Monday -Friday, 4:15pm-12:45am Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experi…
Skills: Measuring tape, Hand tools, Quality control, Computer literacy, Attention to detail
San Marcos, Texas, United States · On-site
$110k–$120k/yr
Job Title Manufacturing Operations Manager Job Description Operations Manager Location: San Marcos, TX Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a de…
Skills: Manufacturing operations, Lean manufacturing, Kaizen, Performance management, Team leadership
San Marcos, Texas, United States · On-site
$26/hr–$36/hr
Job Title Maintenance Technician Team Lead Job Description Maintenance Technician Team Lead Location: San Marcos, TX Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experi…
Skills: Plumbing, Electrical systems, Pneumatics, Carpentry, Facility maintenance
Dallas, Texas, United States · On-site
Job Title Retail Assistant Manager: Inwood Village Job Description Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the mar…
Skills: Customer service, Retail management, Team leadership, Onboarding, Training
Birmingham, Michigan, United States · On-site
$65k–$72k/yr
Job Title Retail Store Manager: Birmingham Job Description Retail Store Manager: Birmingham Shift Details: Full-Time Salary Non Exempt Flexibility required including evenings and weekends Who We Are At Framebridge, we ar…
Skills: Retail management, Team leadership, Customer service, Sales management, Staff training
Houston, Texas, United States · On-site
Job Title Retail Back of House Operator: River Oaks Job Description Retail Back Of House Operator Who We Are At Framebridge, we're making custom framing simple and delightful. We're a growing team passionate about design…
Skills: Retail operations, Inventory management, Attention to detail, Organization, Communication
Birmingham, Alabama, United States · On-site
Job Title Retail Full Time Keyholder: Birmingham Job Description Retail Full Time Keyholder: Birmingham Shift Details: [Full-Time] Flexibility required including evenings and weekends Who We Are At Framebridge, we are di…
Skills: Customer service, Retail operations, Leadership, Team training, Communication
Houston, Texas, United States · On-site
Job Title Retail Part Time Keyholder: River Oaks Job Description Retail Part Time Keyholder: River Oaks Shift Details: [Part-Time] Flexibility required including evenings and weekends Who We Are At Framebridge, we are di…
Skills: Customer service, Leadership, Retail operations, Communication, Time management
Dallas, Texas, United States · On-site
Job Title Retail Part Time Keyholder, Inwood Village Job Description Retail Part Time Keyholder: Inwood Village Shift Details: [Part-Time] Flexibility required including evenings and weekends Who We Are At Framebridge, w…
Skills: Customer service, Leadership, Retail operations, Communication, Problem-solving
Birmingham, Michigan, United States · On-site
Job Title Retail Part Time Keyholder: Birmingham Job Description Retail Full Time Keyholder: Birmingham Shift Details: [Full-Time] Flexibility required including evenings and weekends Who We Are At Framebridge, we are di…
Skills: Customer service, Retail operations, Leadership, Communication, Problem-solving
Austin, Texas, United States · On-site
Job Title Retail Part Time Keyholder: South Austin Job Description Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the mar…
Skills: Customer service, Retail operations, Team leadership, Staff training, Product knowledge
Atlanta, Georgia, United States · On-site
Job Title Retail Full Time Keyholder: Buckhead Job Description Retail Full Time Keyholder: Buckhead Shift Details: [Full-Time ] Flexibility required including evenings and weekends Who We Are At Framebridge, we are disru…
Skills: Customer service, Retail operations, Leadership, Communication, Problem-solving
San Francisco, California, United States · On-site
Job Title Retail Full-time Keyholder, Noe Valley, CA Job Description Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the m…
Skills: Customer service, Retail operations, Team leadership, Design advice, Communication skills
Charlotte, North Carolina, United States · On-site
Job Title Retail Part Time Keyholder: Southend Job Description Retail Part Time Keyholder South End Charlotte, NC Shift Details: [ Part-Time] | Flexibility required including evenings and weekends Who We Are At Framebrid…
Skills: Customer Service, Leadership, Retail Operations, Team Training, Communication
Mount Pleasant, South Carolina, United States · On-site
Job Title Retail Full Time Keyholder: Mt Pleasant Job Description Retail Full Time Keyholder Mt Pleasant, South Carolina Shift Details: [Full-Time ] | Flexibility required including evenings and weekends Who We Are At Fr…
Skills: Customer service, Leadership, Retail operations, Team training, Communication
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The Assistant Manager will lead the retail team, provide exceptional customer service, and ensure operational excellence within the store. They are responsible for training staff, managing daily store activities, and maintaining high standards of product knowledge and design advice.
Candidates should have prior leadership experience in retail, hospitality, or customer service environments. Strong communication, organizational, and problem-solving skills are required, along with the ability to work a flexible schedule including evenings and weekends.
Shift Details: [Full-Time]
Flexibility required including evenings and weekends
Who We Are
At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing.
We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.
The Role
We're seeking a Retail Assistant Manager who will bring energy, leadership, and a customer-first attitude to our store team. As a trusted leader on the floor, you'll take on key-holding responsibilities while delivering the kind of experience that keeps customers coming back. This role reports to the Store Manager.
As a Framebridge Team Member, You Will:
Show Pride
We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.
Adapt & Act
We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.
Embrace Challenges
We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.
Secure the Baton
We take personal responsibility for delivering successful outcomes, not just completing tasks. We ensure every handoff is clear, complete, and sets the next teammates up to succeed.
Make It Special
We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.
Build to Last
We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.
At Framebridge, our people are the heart of everything we build. We foster an inclusive, equitable, and collaborative environment where remarkable individuals take pride in their craft, elevate the customer experience, and are empowered to do the best work of their careers.
As an Assistant Manager, You Will:
Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
Support onboarding and training great retail team members
Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
Answer questions and troubleshoot issues using sound judgment
Offer suggestions to innovate and improve our retail experience
Help Framebridge deliver on our 100% happiness guarantee
Work a flexible schedule including evenings and weekends that meet the needs of the business
Who You Are:
Experience as a leader in a customer service, retail, or hospitality role
An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
Interest in design and excitement to work in a creative environment
Quick and eager learner of new tools, technology, products, and processes
Great time-management, organizational, and problem-solving skills
Adaptability and willingness to work flexible hours, including evenings and weekends
Degree in art, design, marketing or relevant fields preferred but not required
Physical Requirements:
This role requires the ability to perform the following physical tasks on a regular basis:
Standing for extended periods of time (up to 8 hours per shift)
Light lifting (up to 30 lbs) — carrying frames, supplies, or packaging materials
Bending, reaching, and light physical movement as needed in a retail or production environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Benefits & Perks:
Medical, dental, and vision benefits (Full-Time)
Generous retirement program — 401(k) and employer-funded pension plan (Full-Time)
Parental leave and return program (Full-Time)
Flexible Time Off and paid holidays
Framebridge employee Free Frame codes and discounts
Short-term disability and Life/AD&D Insurance (Full-Time)
Employee Assistance Program (EAP)
Ongoing learning and development opportunities
Commuter benefits
Pet insurance (Full-Time)
And more!
Salary Information:
The base range is $25 – $25 per hour
Final compensation depends on experience, qualifications, and location.
Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.
Equal Opportunity Employer:
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions — including hiring, promotion, and advancement — are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law.
Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
You can Framebridge just about anything.
Framebridge is on a mission to help people frame the things they love. We are custom framing, uncomplicated. We offer high-quality, stylish custom frames and make it delightfully easy and fast to frame online or in one of our retail stores. From matchbooks in your attic to selfies in your phone, you can Framebridge just about anything. And we have - over 2 million custom frames and counting. Live life to the framest.
Offices: 2 Bethesda Metro Center, Suite 510, Bethesda, Maryland 20814, US · 701 South Keeneland Drive, Richmond, KY 40475, US · 2 Twosome Dr, Moorestown, New Jersey 08057, US
You can Framebridge just about anything.
Framebridge is on a mission to help people frame the things they love. We are custom framing, uncomplicated. We offer high-quality, stylish custom frames and make it delightfully easy and fast to frame online or in one of our retail stores. From matchbooks in your attic to selfies in your phone, you can Framebridge just about anything. And we have - over 2 million custom frames and counting. Live life to the framest.
Offices: 2 Bethesda Metro Center, Suite 510, Bethesda, Maryland 20814, US · 701 South Keeneland Drive, Richmond, KY 40475, US · 2 Twosome Dr, Moorestown, New Jersey 08057, US
