Customer Service & Support Jobs in Chicago, IL (Now Hiring) — 5,152 open — Page 204

Job Title
Retail Assistant Manager

Job Overview

Join Bob’s Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment. This role balances leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way.

This is a full-time, on-site position in a retail showroom. Availability on weekends, evenings, and holidays is required.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Leadership and team development

• Operational planning and execution

• Logistics and inventory control

• Customer experience enhancement

• Performance management and coaching

• Conflict resolution and decision-making

• Cross-functional communication

• Time management and prioritization

Preferred Competencies & Skills

• Experience in retail or warehouse management

• Sales and showroom merchandising knowledge

• Experience leading backend operations

• Bachelor’s degree or equivalent work experience

• Familiarity with safety and compliance procedures

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance

• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!

• 401(k) Profit Sharing Plan with a generous company match

• Pet Insurance and employer-paid Life Insurance options

• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways

• Employee Discount starting on Day 1, plus exclusive partner discounts

• Bob’s Helping Hand and Bail Out financial assistance programs

• And so much more!

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• 2–5 years of retail, warehouse, or operations management experience

• Proven success in team leadership and operational oversight

• Must be at least 18 years old to be considered for employment with Bob’s

Physical Demands

• Ability to lift, move, or slide merchandise up to 75 lbs.

• Must be able to stand for extended periods and walk the sales floor regularly

• Ability to bend, reach, push, pull, and perform physical tasks throughout the shift

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

Compensation is from 58,000 USD to 72,600 USD per year

 

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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