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Full-time
Bonus Scheme, Colleague Discounts, Career Progression, Personal Development, Free Holiday Homes, Birthday Off
Posted 38d ago
~40 hrs/week
Responsibilities
The role involves selling and repairing watches while engaging with customers to provide outstanding service. The technician is also responsible for maintaining product knowledge and ensuring high-quality mechanical and electrical repairs.
Requirements
Candidates should have a passion for watches, a positive attitude, and a natural flair for conversation. An aptitude for mechanical or electrical repairs and strong attention to detail are essential.
Full job description
WATCH LAB
Are you passionate about watches? Do you dream of working in a vibrant, family-run business that celebrates craftsmanship and quality? If so, we invite you to join Watch Lab, one of the leading names in watch repair and sales, proudly part of the Timpson Group!
Role: - Branch Manager - Watch Sales Technician
Contract: 40 hours per week
Salary: £30,000 OTE (1st Year)
Location: Bristol Cabot Circus
With 50 branches located in the UK's most prestigious and bustling shopping centers—from Exeter to Inverness—Watch Lab is at the heart of a thriving industry. We cater to all leading watch brands, and now we're looking for a dedicated Watch Sales Technician to play an essential role in our success
What We're Looking For:
An enthusiastic team player with a passion for delivering outstanding customer service. As a key member of our branch, you will not only sell and repair watches but also engage with customers and enhance your product knowledge every day
A positive, can-do attitude that shines through in your interactions
A natural flair for conversation that makes customers feel valued and understood
A desire to learn and grow your retail and product expertise
An aptitude for mechanical or electrical repairs, ensuring top-notch service
Attention to detail and a well-presented, tidy approach to your work
A flexible mindset, always ready to go the extra mile for your team and customers
What we offer:
An enticing bonus scheme to reward your efforts
Outstanding colleague discounts that extend to family and friends
Opportunities for career progression and personal development
Enjoy free holiday homes across the country and abroad
We celebrate your special days—have your birthday off!
Earn up to 28 days of holiday plus public holidays, with annual salary reviews and much more!
If you're ready to take your career to the next level and immerse yourself in the exciting world of watch sales and repairs, we want to hear from you! Join us at Watch Lab, where your passion meets opportunities and much more
Opening its first branch in Liverpool October 2000, the company from day 1 employed a Rolex Accredited Watchmaker to set the standards for all of their watch repairs. Experiencing instant success within 12 months the company had opened further branches in Leeds and Preston.
Now operating nationally in prime locations from Glasgow to Southampton, The WATCH Lab Limited has come a long way. With accessible repair labs for a large percentage of the UK population and a trusted postal service, it is now easy to get watches repaired. With solid IT systems, CCTV and video links to Head Office Master Watchmakers, the customer experience is straight forward, positive and informative. The WATCH Lab Head Office supports its branches with top level Accreditation for many brands including Omega, Longines, Rado, Certina, CK and Tissot.
On 1st April 2016 The WATCH Lab was bought by Aurum.
Brian Duffy, chief executive officer of Aurum said: “We are thrilled to acquire The WATCH Lab, a fantastic business and a market leader in this dynamic area. We believe this is a perfect addition to Aurum’s growing portfolio of outstanding retail brands. It’s been a pleasure to work with Jonathan and Jeremy in this process and we at Aurum look forward to working with them as colleagues.
How many Customer Service & Support jobs are open in Bristol, United Kingdom right now?
There are currently 507 open customer service & support positions in Bristol, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bristol, United Kingdom?
Companies currently hiring include Marks and Spencer, Greene King Brewery, Whitbread, Ayvens, IVC Evidensia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bristol, United Kingdom?
Yes — 112 of the 507 open customer service & support positions offer remote or hybrid work (14 remote, 98 hybrid).
How do I apply for Customer Service & Support jobs in Bristol, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.