Baltimore, Maryland, United States · On-site
Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company. Pay: $70,000.00 - $85,000.00 per year About Thomasville Restoration To help achieve this goal and support our growth, we ar…
Skills: Project management, Large-loss restoration, Budget management, Construction management, Conflict resolution
Baltimore, Maryland, United States · On-site
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds an…
Skills: Customer service, Communication, Interpersonal skills, Multitasking, Microsoft Office
Baltimore, Maryland, United States · On-site
$17/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store management, Customer service, Team development, Inventory management, Loss prevention
M&T BankBaltimore, Maryland, United States · On-site
$22/hr–$37/hr
Overview: Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appro…
Skills: Relationship management, Retail sales, Customer service, Financial services, Lead generation
Baltimore, Maryland, United States · On-site
We are hiring immediately for a full time PATIENT AMBASSADOR position. Location: University Medical Center Downtown Campus - 22 South Greene Street, Baltimore, MD 21201. Note: online applications accepted only. Schedule:…
Skills: Customer Service, Data Entry, Patient Interaction, Hospitality, Housekeeping
Baltimore, Maryland, United States · On-site
Department: Device Passport - Lab Services Supervisor: Sr. Lab Manager Position Title: Technical Delivery Analyst Position Description As a Technical Delivery Analyst, you will become part of Apkudo’s Quality Assurance T…
Skills: Quality assurance, Manual testing, Jira, ClickUp, Android testing
Baltimore, Maryland, United States · On-site
***The salary for this position is between $98,000 based on experience and certifications*** As a Senior Service Manager, some of your responsibilities will include: Maintenance Management: Planning and executing compreh…
Skills: Maintenance management, Team leadership, HVAC maintenance, Plumbing, Electrical repair
Baltimore, Maryland, United States · On-site
Leasing Specialist Location: Baltimore, MD Pay: $19 hour (based on leasing experience) + commission and bonus opportunities Schedule: Full-time | Monday–Friday (8:30 AM – 5:00 PM) What You’ll DoGreet prospects, give prop…
Skills: Customer service, Communication, Organizational skills, Multitasking, Property tours
Baltimore, Maryland, United States · On-site
Leasing Specialist Location: Baltimore, MD Pay: $19/hour + commission and bonus opportunities Schedule: Full-time | Monday–Friday plus occasional weekends What You’ll DoGreet prospects, give property tours, and explain l…
Skills: Customer service, Communication, Organizational skills, Multitasking, Property tours
Baltimore, Maryland, United States · On-site
$25/hr–$26/hr
Turn trash into opportunity — build a career that keeps communities running. Patriot Disposal is a rapidly growing, private equity-backed waste and recycling company serving the Mid-Atlantic region. We provide esse…
Skills: CDL driving, Vehicle operation, Hydraulic equipment operation, Safety compliance, Route navigation
Baltimore, Maryland, United States · On-site
$18/hr–$20/hr
Retail Sales Assistant, Jewelry (Jewelry Stylist) - Baltimore, MD Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best j…
Skills: Sales, Customer service, Luxury retail, Product knowledge, Communication
Baltimore, Maryland, United States · On-site
$18/hr–$19/hr
ResponsibilitiesTo safeguard public citizens, client, employees, contractors and visitors and all client property by providing protective and security services for all work sites and lease-operated facilities and occupan…
Skills: Security operations, Surveillance, CCTV monitoring, Customer service, Conflict resolution
Baltimore, Maryland, United States · On-site
$18/hr–$34/hr
We are seeking a Sr. Medical Office Coordinator (Sr. MOC) who will provide administrative and clinical support for physicians in the department of Urology. Specific Duties & Responsibilities Patient Scheduling Responsibi…
Skills: Medical terminology, Patient scheduling, Epic, Administrative support, Data entry
Baltimore, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Food Preparation, Point Of Sale, Cash Handling, Merchandising
Baltimore, Maryland, United States · On-site
$15/hr–$20/hr
Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to p…
Skills: Customer Service, Data Entry, Communication, Problem Solving, Computer Literacy
Baltimore, Maryland, United States · On-site
$63k–$89k/yr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail management, Customer service management, Organizational skills, Interpersonal skills, Problem solving
Baltimore, Maryland, United States · On-site
$43k–$50k/yr
Position Summary We are seeking a reliable and detail-oriented Teller / Deposit Operations Associate to join our banking team in Baltimore, MD. This position is responsible for providing excellent customer service while …
Skills: Banking operations, Cash handling, Customer service, Transaction processing, Deposit products
Baltimore, Maryland, United States · On-site
$16/hr–$29/hr
We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Maintains accurat…
Skills: Patient scheduling, Pre-registration, Insurance verification, Medical terminology, Electronic medical records
Baltimore, Maryland, United States · On-site
Position Summary: A food service worker is a fundamental position responsible for culinary tasks. The food service worked is responsible for the proper preparation, set up, and execution of a particular station or dish. …
Skills: Food preparation, Culinary knowledge, Kitchen safety, Sanitation, HACCP
Goodwill Industries of the Chesapeake, Inc. (Baltimore, MD)Baltimore, Maryland, United States · On-site
$19/hr–$22/hr
Assistant Store Manager – Thrift Retail York Road Full Time $19.10 – $22.10/hourly Bilingual English/Spanish: earn $1.50/hr more Goodwill Industries of the Chesapeake is hiring an Assistant Store Manager to s…
Skills: Retail management, Supervision, Customer service, Merchandising, Inventory management
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Manage large-loss restoration projects ranging from $60,000 to multi-million-dollar losses while overseeing a portfolio of 15-20 active projects. Coordinate with insurance adjusters, subcontractors, and homeowners to ensure projects meet budget, schedule, and quality standards.
Requires at least 7 years of experience in construction or home improvement project management and 5 years specifically in large-loss restoration. Candidates must possess a hybrid construction background with expertise in commercial, multifamily, and residential projects.
Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.


Pay: $70,000.00 - $85,000.00 per year
About Thomasville Restoration
To help achieve this goal and support our growth, we are adding a Project Manager. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together during some of their most challenging moments, while upholding our culture of Family First, Compassion, and Communication.
Ensure 100% compliance with Thomasville’s Project Concierge Playbook
Manage restoration projects ranging from $1,000 to $60,000
Oversee approximately 22–28 active projects at any given time
Create long- and short-term plans, including setting milestones and meeting deadlines
Break down project budgets across all trades and components of the restoration project
Advocate for additional insurance proceeds when necessary to secure funding
Delegate project tasks to in-house teams or subcontractors best suited for the job
Communicate consistently with homeowners and subcontractors to set expectations and maintain alignment
Coordinate with insurance adjusters and representatives to align on project goals, funding, and timelines
Provide weekly progress updates to the Thomasville team and insurance adjusters
Adjust schedules and targets as needed to ensure deadlines and profitability are met
Order and manage materials and equipment to keep projects on track
Collect and process change orders as required
Submit receipts and verify accuracy of job costing within QuickBooks
Make effective decisions when faced with multiple options to move projects forward
Use conflict resolution strategies to address challenges when they arise
Assist with collections, including deductibles, milestone payments, and signatures
Experienced in managing construction or home improvement projects (3+ years required)
Knowledgeable in job cost analysis and profitability, preferably with QuickBooks
Self-motivated, organized, and accountable for results
Skilled leader with strong interpersonal and communication skills (email, text, phone)
A problem-solver with the ability to make independent decisions
Able to multitask, prioritize, and meet deadlines in a fast-paced environment
Customer-service oriented, with the ability to build strong relationships with teammates, vendors, and homeowners
Proficient in Microsoft Word and Outlook (Next Gear’s Dash project software or similar is a plus)
Empathetic, compassionate, and committed to high integrity and honesty
High integrity, honest, courageous, and grounded
Humble, hungry, and committed to excellence
Your Impact
As a Project Manager, you serve as a steady, trusted leader for homeowners navigating significant loss. Your expertise, organization, and compassion ensure complex projects move forward with clarity and confidence. By restoring structure, managing risk, and guiding families through uncertainty, you directly advance Thomasville Restoration’s mission to rebuild homes—and lives—with care and excellence.
Thomasville Restoration is committed to helping families put their homes and lives back together.
At Thomasville Restoration, we strive to provide the highest level of professionalism, efficiency, and craftsmanship while dedicating ourselves to award-winning customer care and service. At Thomasville Restoration, we measure our success by how quickly we can get you and your family settled back into your home. The job is not over until you are happy.
Offices: 1611 Knecht Ave, Baltimore, Maryland 21227, US
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
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