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Part-time
Posted 9d ago
~40 hrs/week
Responsibilities
The Ramp Agent is responsible for manually or mechanically loading and off-loading baggage while ensuring operational safety and efficiency. They also perform head-set duties to communicate with the flight deck and maintain accurate documentation of airport operations.
Requirements
Candidates must be able to lift and move heavy baggage and work outdoors in all weather conditions. A customer-focused approach, flexibility, and the ability to adhere to strict safety and security policies are required.
Full job description
Overview
People. Passion. Pride. This is what has driven our team since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Ramp Agent plays a vital role in ensuring top tier performance in all aspects of baggage handling, exceeding customer expectations while upholding the highest standards of safety, efficiency, and teamwork. With a strong commitment to company policies and procedures, they help create a smooth and seamless airport experience.
What you will be doing:
On-load and off-load baggage manually or mechanically, in accordance with the relevant training received.
Gather, input and process all data and documentation necessary for the fulfilment of the success of the operation, by manual, automated or computerized systems, including weather reporting.
Undertake all relevant baggage sortation duties in a safe and efficient manner.
Carry out area hazard checks.
Carry out Head-set duties, including communication with the flight deck, in accordance with the relevant training received.
Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for:
Customer and safety focus
Full Driving License not need for this position
The ability to lift and move heavy baggage and work outdoors in all weathers.
Flexibility and the ability to adapt to changing priorities and situations
Respectful, supportive and Friendly approach
Would you like to see more detail on what we are looking for? Please see the following job description for further information
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Related keywords
Baggage handlingAviationLogisticsAirport operationsSafetySecurityComplianceGround handlingRamp agentData processingHazard checksFlight deck communicationCustomer service
People. Passion. Pride. These have driven our team since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 350 locations in 65 countries, across six continents.
But at the heart of our business is our people.
Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help.
Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate.
We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver.
Our core services include ground, air cargo and fuel services.
Offices: 21-22 Bloomsbury Square, London, England, GB · 2 World Busines Centre Heathrow, Newall Road, London Heathrow Airport, Hounslow TW6 2SF, GB · 3100 S176th st, ste 201, Seatac, WA 98188, US
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include CVS Health, BJ's Wholesale Club, John Hopkins University, Royal Farms, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 167 of the 1749 open customer service & support positions offer remote or hybrid work (85 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.