Baltimore, Maryland, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Appointment Scheduling, Insurance Verification, Co-pay Collection, Telephone Triage
Baltimore, Maryland, United States · On-site
$15/hr–$19/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Baltimore, Maryland, United States · On-site
Part-Time Front Desk Attendant DAY SHIFT 8:30am - 4:30pm Saturday and Sunday ONLY Location: Abundant Life Towers I and 2 – Baltimore, MD Hourly Rate: $16.00/hour Abundant Life Towers I and 2 are currently seeking a relia…
Skills: Customer Service, Communication, Multi-tasking, Problem Solving, Observation
Baltimore, Maryland, United States · On-site
Description Come join the largest independent Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent on…
Skills: Commercial Driving, Customer Service, Route Management, DOT Compliance, Vehicle Inspection
Baltimore, Maryland, United States · On-site
JOB SUMMARY: Through an equity driven approach, the Population Health Care Navigator drives high-volume outreach interventions designed to engage new and existing clients to access the right care at the right time. Worki…
Skills: Customer Service, Interpersonal Skills, Microsoft Office, Attention To Detail, Adaptability
Baltimore, Maryland, United States · On-site
Summary Join Our Team at Mercy Medical Center – Now Hiring Surgical Supply Techs! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive ye…
Skills: Customer Service, Computer Proficiency, Technical Aptitude, Communication Skills, Independent Decision Making
Baltimore, Maryland, United States · On-site
Pandora @ BWI Airport - Store #457 As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves.…
Skills: Sales, Customer Engagement, Product Knowledge, Merchandising, Retail Operations
Baltimore, Maryland, United States · On-site
Pandora @ BWI Airport - Store #457 As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves.…
Skills: Sales, Customer Engagement, Product Knowledge, Communication Skills, Merchandising
Baltimore, Maryland, United States · On-site
Pandora @ BWI Airport - Store #457 As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. W…
Skills: Sales, Customer Experience, Coaching, Time Management, Analytical Thinking
Baltimore, Maryland, United States · Remote OK
$25/hr–$25/hr
Job Overview Scene Health is on a mission to solve medication non-adherence. We’re a diverse team of designers, technologists, researchers, and public health enthusiasts committed to building high-impact technology that …
Skills: Patient Engagement, Clinical Trial Management, Data Entry, Technical Training, Bilingual English and Spanish
Baltimore, Maryland, United States · Hybrid
Leigh & Co. Events is a fast-growing wedding planning company - we are looking for planners. We provide wedding design, wedding coordination and planning services for engaged couples. The Lead Wedding Coordinator positio…
Skills: Wedding Planning, Event Coordination, Vendor Management, Logistics Planning, Communication Skills
Baltimore, Maryland, United States · On-site
$21/hr–$22/hr
Job Title: Office Services Specialist - On Call (Temporary) Reports To: The Office Services Specialist - On Call (Temporary), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or eq…
Skills: Customer Service, Shipping and Receiving, Print and Binding, Reception, Data Entry
Baltimore, Maryland, United States · On-site
$40k–$59k/yr
Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments…
Skills: Medical Terminology, Medical Transcription, Patient Scheduling, Insurance Verification, Data Entry
Baltimore, Maryland, United States · On-site
Part-Time Front Desk Attendant EVENING SHIFT 4:30pm-12:30am Location: Abundant Life Towers I and 2 – Baltimore, MD Hourly Rate: $16.00/hour Abundant Life Towers I and 2 are currently seeking a reliable and customer-focus…
Skills: Customer Service, Communication, Multi-tasking, Problem Solving, Observation
Baltimore, Maryland, United States · On-site
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, com…
Skills: Clinical Data Collection, Patient Care, Contact Lens Training, Medical Record Maintenance, Multitasking
Baltimore, Maryland, United States · On-site
$40k–$59k/yr
Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments…
Skills: Medical Terminology, Medical Transcription, Patient Scheduling, Insurance Verification, Data Entry
Baltimore, Maryland, United States · On-site
Summary Join Our Team at Mercy Medical Center – Now Hiring a PRN Dietary Cashier! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive ye…
Skills: Cash Handling, Customer Service, Communication Skills, Payment Processing, Stocking
Baltimore, Maryland, United States · On-site
Overview Does overseeing one of the most visited departments in our stores sound exciting? Does managing a “store within a store” sound like its right up your alley? Do you have a passion for delivering an ex…
Skills: Retail Management, Inventory Control, Customer Service, Staff Scheduling, Performance Management
Baltimore, Maryland, United States · On-site
$40k–$66k/yr
Overview The Insurance Verification Specialist I (IVS I) will obtain, clarify, and confirm outpatient benefits, ensuring maximum and prompt payment of services rendered by the referral source and KKI triage staff. This p…
Skills: Insurance Verification, Benefit Confirmation, Patient Registration, Medical Billing, EPIC Software
Baltimore, Maryland, United States · On-site
In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversig…
Skills: Color Matching, Ink Preparation, Custom Color Formulation, Lab Proof Creation, Technical Troubleshooting
Baltimore, Maryland, United States • On-site
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Provide a patient-first experience by managing registration, scheduling, and insurance verification. Resolve patient issues using the HEART model and maintain confidential patient records.
Requires a High School Diploma with two years of experience, an Associate's degree with one year of experience, or a Bachelor's degree. Must possess basic math skills and proficiency in PC window applications.
Join the Cleveland Clinic team at Suburban South Primary Care, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works Monday-Friday from 8:00AM – 4:30PM.
A caregiver who excels in this role will:
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure outstanding patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Enter and maintain confidential patient information.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Process the workflow for the day.
Potentially participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
OR an Associate’s Degree and one year of experience
OR a Bachelor’s Degree
Ability to perform basic math sufficient to process insurance co-pays
Working knowledge of PC window applications
Preferred qualifications for the ideal future caregiver include:
Knowledge of medical terminology
Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Your source for health news, tips and information from one of the nation’s top hospitals.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Abu Dhabi Cleveland Clinic Canada Cleveland Clinic Florida Cleveland Clinic London Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Offices: 9500 Euclid Ave, Cleveland, Ohio, US
There are currently 1,187 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mercy Medical Center, Baltimore, MD, CVS Health, MileOne Autogroup, Mercy Cedar Rapids, Royal Farms, among others. Browse the listings above to see every active employer.
Yes — 90 of the 1187 open customer service & support positions offer remote or hybrid work (47 remote, 43 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
