Baltimore, Maryland, United States · On-site
$19/hr–$28/hr
Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accura…
Skills: Bilingual Communication, Cash Handling, Customer Service, Digital Engagement, Lobby Management
Baltimore, Maryland, United States · On-site
$20/hr–$34/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail Sales, Customer Service, Digital Engagement, Lobby Management, Time Management
Baltimore, Maryland, United States · On-site
$37/hr–$56/hr
Job Description Introduction to the Job As a Field Service Engineer, you play a direct role in keeping advanced semiconductor systems running at peak performance. Your work enables the production of microchips that power…
Skills: Technical Troubleshooting, Data Analysis, Electromechanical Systems, Preventive Maintenance, Corrective Maintenance
Baltimore, Maryland, United States · On-site
$45k–$65k/yr
Job Description MileOne Autogroup is looking to add an experienced Automotive Warranty admin to our team! Warranty Administrators ensure the dealership is paid for warranty work by preparing, recording, submitting, and f…
Skills: Warranty Claim Processing, Claims Reconciliation, DMS Integration, Reynolds And Reynolds, Documentation Verification
Baltimore, Maryland, United States · On-site
$51k–$120k/yr
Job Description Join the Heritage ParkvilleTeam as an Automotive Internet Sales Manager! Do you love connecting with people, solving challenges, and working on the phone or computer? If so, this could be the perfect oppo…
Skills: Sales Management, Customer Service, Communication, Conflict Resolution, Critical Thinking
Baltimore, Maryland, United States · On-site
$25/hr–$30/hr
Aesthetic Patient Coordinator & Medical Assistant NPOC Wellness and Aesthetics Locations: Baltimore, MD Waldorf, MD Employment Type: Full-Time Compensation: $25.00-$30.00 per hour (based on experience) About Us NPOC Well…
Skills: Clinical Support, Patient Coordination, Cosmetic Injectables Assistance, Medical Photography, EMR Documentation
Baltimore, Maryland, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Bike Delivery Courier for our Federal Hill store located at 105…
Skills: Time Management, Organizational Skills, Customer Service, Navigation, Smartphone Proficiency
Baltimore, Maryland, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our Federal Hill store located at 1059 S C…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Navigation
Baltimore, Maryland, United States · On-site
$28/hr–$30/hr
Are you looking for a career with a premier property management company? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part of by the Detroit Free Press, five years in a row? Ar…
Skills: Hvac, Leadership, Plumbing, Electrical, Drywall
Baltimore, Maryland, United States · On-site
Habitat America, LLC, a growing property management company, seeks an experienced, professional Full-Time Property Manager in Baltimore, Maryland! Property Manager would be overseeing for a Tax Credit Multi-Family apartm…
Skills: Property Management, Tax Credit Compliance, Customer Service, Written Communication, Oral Communication
Baltimore, Maryland, United States · On-site
$31k–$100k/yr
Job Description Heritage Toyota Catonsville is NOW HIRING Sales Associates at all levels! If you’re passionate about cars, motivated to succeed, and ready to grow your career, we want to hear from you. Why Join MileOne? …
Skills: Sales, Communication, Customer Service, Negotiation, Relationship Management
Baltimore, Maryland, United States · On-site
$21/hr–$23/hr
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Manual Transmission Driving, Staff Scheduling, Customer Service, Conflict Resolution, MS Office
Baltimore, Maryland, United States · On-site
Description We are seeking a skilled and versatile HVAC Service/Installation Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing operational issues with industrial HVAC syste…
Skills: HVAC Diagnosis, Equipment Installation, Preventative Maintenance, Troubleshooting, Ductwork Installation
Baltimore, Maryland, United States · Remote OK
About the Company GAS, Inc. is a recognized leader in environmental services, specializing in Emissions Source Testing. With over 25 years of industry experience, we provide reliable environmental compliance solutions, i…
Skills: Communication, Interpersonal Skills, Organization, Attention To Detail, Multitasking
Baltimore, Maryland, United States · On-site
$15/hr–$15/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Baltimore, Maryland, United States · On-site
Description Retail Sales & Production Associate Join our team and be part of something bigger! At Planet Aid, our stores are more than just retail spaces—they’re part of a global mission to support communities and promot…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Organization
Baltimore, Maryland, United States · On-site
$16/hr–$17/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Baltimore, Maryland, United States · On-site
Overview Do you enjoy meeting and talking to new people? Does being the face of a company excite you? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and fr…
Skills: Cash Handling, Customer Service, Point Of Sale (POS) Operation, Mathematical Skills, Communication Skills
Baltimore, Maryland, United States · On-site
$40k–$59k/yr
Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments…
Skills: Medical Transcription, Patient Scheduling, Medical Terminology, Insurance Verification, Data Entry
Baltimore, Maryland, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Communication, Interpersonal Skills, Customer Service, Computer Proficiency, Bilingual Spanish
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The role focuses on enhancing the branch customer experience through digital engagement, lobby management, and accurate financial transaction processing. It involves educating customers on self-service tools and ensuring compliance with bank policies and regulatory standards.
Requires a high school diploma or GED and at least 6 months of customer service experience, including cash handling or data entry. Candidates must be fluent in English and a specified second language, with proficiency verified via assessment.
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Not Applicable
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment.
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Bilingual based on branch needs
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
There are currently 1,182 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mercy Medical Center, Baltimore, MD, CVS Health, MileOne Autogroup, Mercy Cedar Rapids, Royal Farms, among others. Browse the listings above to see every active employer.
Yes — 90 of the 1182 open customer service & support positions offer remote or hybrid work (47 remote, 43 hybrid).
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