Baltimore, Maryland, United States · On-site
$95k–$115k/yr
Job Title: District Manager- Sally Beauty Essential Function The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to…
Skills: Retail management, Sales leadership, Team development, Inventory management, Merchandising
Baltimore, Maryland, United States · Hybrid
$18/hr–$19/hr
3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfu…
Skills: Customer service, Call center operations, Multi-tasking, Empathy, Time management
Baltimore, Maryland, United States · On-site
Overview Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves acces…
Skills: Customer service, Insurance verification, Patient scheduling, Front desk management, Communication
Baltimore, Maryland, United States · On-site
Overview Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves acces…
Skills: Customer service, Insurance verification, Scheduling, Patient communication, Data entry
Baltimore, Maryland, United States · On-site
$25/hr–$30/hr
Overview We're seeking an energetic and skilled Brand Ambassador to represent our automotive client at an upcoming major industry tradeshow! Event Details: Location: Baltimore Convention Center (1 W Pratt St, Baltimore, …
Skills: Guest management, Badge scanning, Lead capture, Verbal communication, Active listening
Baltimore, Maryland, United States · On-site
$65k–$77k/yr
General Job Summary: Under the general direction of the Manager or Senior Director, Family Services, Organ, the Organ Family Services Coordinator 1 (OFSC 1) supports Infinite Legacy’s mission by compassionately eng…
Skills: Bereavement Counseling, Crisis Intervention, Communication, Empathy, Time Management
Baltimore, Maryland, United States · On-site
$33/hr–$40/hr
JOB SUMMARY Looking to build your own personal training business? Elevation Health is seeking highly motivated Personal Trainers/Group Fitness Instructors to build their clientele in a community fitness facility in Balti…
Skills: Personal training, Group fitness instruction, Fitness assessment, Equipment orientation, Customer service
Baltimore, Maryland, United States · On-site
$30/hr–$35/hr
About Us Since 1994, Elevation Health teams have been creating and cultivating wellness lifestyle management solutions that have improved the health and wellness of millions of people. We believe in the power of fitness …
Skills: Group Fitness Instruction, Customer Service, Fitness Programming, First Aid, CPR
Baltimore, Maryland, United States · On-site
$17/hr–$18/hr
Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Fitness Specialist to join our team! Who are we? For over 30 years, Elevation Health ha…
Skills: Fitness instruction, Customer service, Personal training, Membership administration, Group exercise instruction
Baltimore, Maryland, United States · On-site
Summary Join Our Team at Mercy Medical Center – Now Hiring a Surgical Coordinator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive y…
Skills: Surgical scheduling, Pre-authorization, Payment posting, Charge entry, Patient demographics
Baltimore, Maryland, United States · On-site
Summary Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist Team Leader in Mercy's Breast Center! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustwor…
Skills: Medical terminology, Patient registration, Scheduling, Insurance verification, Data entry
Baltimore, Maryland, United States · On-site
$40k–$59k/yr
Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurs…
Skills: Patient care, Phlebotomy, Vital signs monitoring, Patient registration, Insurance verification
Baltimore, Maryland, United States · On-site
$45/hr
About Foresight Fitness Foresight Fitness is an on-premises fitness service provider, transforming lives through exceptional fitness, anywhere – since 2013. We specialize in group fitness options, personal training…
Skills: Mat Pilates, Group Fitness Instruction, Customer Service, Communication, Interpersonal Skills
Baltimore, Maryland, United States · On-site
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their…
Skills: Picking, Packing, Inventory management, Warehouse organization, Customer service
Baltimore, Maryland, United States · On-site
$19/hr–$22/hr
Department: Housing Services Reports To: Housing Program Coordinator Job Family: Clinic Support FLSA Status: Non-Exempt Supervisor: No Overview The Housing Services Program Assistant provides administrative and represent…
Skills: Data entry, Bookkeeping, Accounting, Customer service, Interpersonal skills
Baltimore, Maryland, United States · On-site
Work Schedule: M-F 8am-5pm Position Overview: Customer Service/Sales Representative Must be able to split time 50/50 for sales out of the office + CSR work inside of the office. Prepare customer reports that support trac…
Skills: Customer service, Sales, Data entry, Logistics, Port intermodal trucking
Baltimore, Maryland, United States · On-site
$21/hr–$28/hr
Join Numotion: The Leader in Complex Rehabilitation Technology – Become a Service Technician! At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest…
Skills: Mechanical repair, Equipment diagnostics, Troubleshooting, Hand tools, Power tools
Baltimore, Maryland, United States · On-site
$57k–$99k/yr
Overview The Field Support Specialist provides advanced onsite technical support for hardware, software, network, and applications within an assigned region. This role is responsible for troubleshooting and incident reso…
Skills: Technical support, Hardware troubleshooting, Network configuration, Software installation, Imaging software
Baltimore, Maryland, United States · On-site
$17/hr–$20/hr
Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a Dental Service Specialist to support our interd…
Skills: Patient intake, Appointment scheduling, Insurance verification, Front desk operations, HIPAA compliance
Baltimore, Maryland, United States · On-site
$16/hr–$20/hr
Job ID: 15981 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Customer Service, Sales Strategies, Product Knowledge, Inventory Management, Visual Merchandising
Baltimore, Maryland, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The District Manager is responsible for leading the customer experience and driving sales results across multiple store locations. They oversee operational processes, talent development, and ensure adherence to company standards and safety protocols.
Candidates must have at least 5 years of experience in business, management, or merchandising, with a preference for multi-unit retail experience. Strong leadership, analytical skills, and the ability to travel extensively are required for this role.
The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to ensure all company processes and practices are adhered to. They are the linchpin of the field organization between strategy and execution. Strong working relationship with all Business Partners. Maintains a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.
30% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and a channel agnostic approach to exceed expectations. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies shares insights with relevant business partners and supervisor. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, etc.
30% People: Develops and maintains recruitment, training, motivation and discipline programs to drive results and builds and maintains a talent pool of future leaders. Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports regarding their own strengths and opportunities while leveraging IDP. Ensures that the Store Managers engage and develop their teams. Builds strong working relationships with all business partners.
20% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Ensures stores are compliant with all HAZMAT training and execution.
20% Operations: Drives the execution of all company processes through training, management, analysis and continuous improvement. Actively manages and leverages payroll and manages other controllable expenses such as supplies, travel, etc. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Responsible for the Real Estate as it relates to site feedback, re-locations, new stores, and store closings. Utilize technology and all company tools to drive results. Sally only- Works in partnership with Operations Business Partner.
The below competencies represent the core of what a District Manager must possess.
Passionate Learner Desire to grow and learn Owns personal development/Self-motivated
Open to and seeks a wide range of inputs/Humble learner/ Shares learning with others
Learning Agility/Learning mindset/Intellectual Curiosity
Innovative/Creative/Strives for continuous improvement
Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Takes initiative in ambiguous situations
Deals with change/ Tolerates stressful situations well
Follow-through/Perseverance
Works independently/Prioritizes effectively
Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Builds diverse teams/Develops teams Delegates/Coaches/Mentors Evaluates/Differentiates
Holds people accountable
Empowers/Motivates/Recognizes/Rewards
Effective Communicator Expresses information in a candid, straight forward way. Creating an engaging and inviting open environment Effectively listens/Non-hierarchical in style/Humility Relevant/
Concise message/Intended meaning easily understood/
Courageous Persuasive/Influencing/Inspiring/Negotiates well
Builds trust to promote candor and openness
Team Builder Develops strong partnerships and engages with associates at all levels and across different functions/segments within the company Teamwork/Builds trusting relationships Respect/Collaboration/
Prioritizes partnerships Values differences/Inclusiveness
Relishes diversity of thought and input
Customer Focused Partner Understands and works to meet the needs of external and internal customers Transparency/Accessibility/Humility Accountable to the customer
Seeks, accepts, acts on feedback to improve customer Experience
GROW THE BUSINESS
Strategic Thinker Demonstrates vision and broad
perspective to drive business performance Sets direction/Long-term focus Visionary/Balances
short-term with long-term Embraces and knows risks and competition
Big Picture Thinker Understands relevant business concepts and processes and aligns with larger organization Leads change inclusively and effectively
Business acumen
“Big picture” thinking/Systems thinking
Anticipating future trends
Results Driver Executes and adapts plans, follows through on commitments and keeps up with pace of the business. Not afraid to innovate Prioritizing/Planning/Scheduling
Efficient time management/Results oriented Attention to detail/Follow-through/Demonstrates grit Looks for continuous improvement
Problem Solver & Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions
Judgment/Reasoning/Decisiveness Draws inferences/Innovation
Summarizes Information and data to inform decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High Departmental/Division Level High
Project Level High Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The position requires some physical exertion such as long periods of standing. Extensive travel required.
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BJ's Wholesale Club, CVS Health, John Hopkins University, Mercy Medical Center, Baltimore, MD, Royal Farms, among others. Browse the listings above to see every active employer.
Yes — 169 of the 1749 open customer service & support positions offer remote or hybrid work (87 remote, 82 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
