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Full-time
Medical, Dental, Vision, HSA, Flexible Spending Account Options, Basic Life Plan Options
Posted 36d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Sales and Catering Coordinator provides administrative and clerical support to the sales and event management teams to ensure customer satisfaction. Key duties include processing contracts, distributing event orders, and handling incoming inquiries.
Requirements
Candidates must maintain high standards of personal grooming and a friendly, service-oriented approach toward guests and employees. Regular attendance and the ability to handle professional correspondence and creative projects are required.
Full job description
Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary:
The Sales and Catering Coordinator will assist the Sales, Catering, Event Management & additional hotel teams in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales & operations teams. Other duties will include but not limited to light selling, event detailing, and other operational requests from the sales & events team.
CORE WORK ACTIVITIES
Primary Requirements and Qualifications:
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain regular attendance in compliance with Mainsail Lodging and Development / Epicurean Atlanta standards, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, if required by position
Maintain Sales / Events files in an organized fashion and as per specified standards.
Process contracts, proposals, and general correspondence for sales/catering staff, as needed
Process and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes and Daily Event Sheets for the Events Team
Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate. Qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately, timely and in a professional manner
Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
Process and distribute RFP’s based on Sales Teams parameters.
Assist managers on creative projects including proposals, direct mail pieces, invitations, special events, etc.
•Full-time Associate Benefits: Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees.
$50,000
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How many Customer Service & Support jobs are open in Atlanta, GA right now?
There are currently 4,202 open customer service & support positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Atlanta, GA?
Companies currently hiring include Compass Group, Domino's, Macy's, CVS Health, Emory Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Atlanta, GA?
Yes — 674 of the 4202 open customer service & support positions offer remote or hybrid work (319 remote, 355 hybrid).
How do I apply for Customer Service & Support jobs in Atlanta, GA?
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