Hopewell, Virginia, United States · On-site
Job DetailsJob Location: LLC Corporate Headquarters - Hopewell, VA 23860Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: Up to 25%Job Shift: AnyJob Category: ManagementPosition Summary The State M…
Skills: Operations management, Leadership, Strategic planning, Budgetary management, Contractual compliance
Hanover County, Virginia, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Merchandising, Inventory management, Team leadership, Customer service, Communication
Virginia Beach, Virginia, United States · On-site
$16/hr–$21/hr
Lube Technician AAA is in need of a Lube Technician at our Virginia Beach Car Care Center! Our Lube Technicians perform minor repairs and lube services to automobiles, while working with Car Care Center personnel and com…
Skills: Oil changes, Lubrication services, Tire repair, Tire installation, Automotive repair
Chesapeake, Virginia, United States · On-site
$12/hr–$18/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Phone etiquette, Order management, Point of sale (POS) systems, Menu knowledge
Yorktown, Virginia, United States · On-site
$15/hr–$18/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Food quality validation, Order accuracy, Station cleanliness, Prep sheet execution, Recipe adherence
Chesapeake, Virginia, United States · On-site
$12/hr–$18/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Communication, Teamwork, Hospitality, Guest relations
Chesapeake, Virginia, United States · On-site
$12/hr–$20/hr
At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready t…
Skills: Customer service, Communication, Teamwork, Guest relations, Time management
Chesapeake, Virginia, United States · On-site
$12/hr–$18/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Table clearing, Sanitation procedures, Safety compliance, Teamwork
Glen Allen, Virginia, United States · On-site
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Customer service, Team leadership, Communication, Organization
Spotsylvania County, Virginia, United States · On-site
$14/hr–$15/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Multi-tasking, Attention To Detail
Norfolk, Virginia, United States · On-site
Overview Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts…
Skills: Security, Crowd management, Passenger screening, Bag searching, Access control
Roanoke, Virginia, United States · On-site
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who s…
Skills: Food safety, Inventory management, Merchandising, Customer service, Product rotation
Midlothian, Virginia, United States · On-site
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining …
Skills: Guest service, Product knowledge, Merchandising, Stocking, Housekeeping
Ruckersville, Virginia, United States · On-site
VAMAC INC - Ruckersville, Virginia Job Title: Warehouse Associate Schedule: Monday - Friday (Day Shift, Full Time) Pay Rate: $18 Hourly (Minimum Starting Rate) + Performance Incentives VAMAC is a Safe & Drug Free Workpla…
Skills: Computer literacy, Inventory management, Order fulfillment, Communication, Multitasking
Richmond, Virginia, United States · On-site
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining …
Skills: Team leadership, Inventory management, Pricing integrity, Operational processes, Customer service
Chester, Virginia, United States · Hybrid
$17/hr–$20/hr
Location Zip Code: 23224 Job Family: Service Professional We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Pest Control Technician position …
Skills: Pest control, Customer service, Record keeping, Equipment maintenance, Pesticide application
Virginia Beach, Virginia, United States · On-site
$13/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Loss prevention, Visual deterrence, Customer service, Communication, Decision making
Fairfax, Virginia, United States · On-site
$14/hr–$19/hr
Store - DC-FAIRFAX/FAIR LAKES, VA The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate p…
Skills: Merchandising, Inventory management, Retail leadership, Visual merchandising, Workload planning
Ashland, Virginia, United States · Hybrid
$17/hr–$20/hr
Location Zip Code: 23224 Job Family: Service Professional We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Pest Control Technician position …
Skills: Pest control, Customer service, Record keeping, Equipment maintenance, Pesticide application
Appomattox, Virginia, United States · On-site
$21/hr–$28/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer service, Cash handling, Relationship building, Financial services, Account opening
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The State Manager provides leadership and operational oversight for service operations within the Virginia Department of Corrections, ensuring contractual compliance and profitable service delivery. Additionally, the role involves performing day-to-day tablet administration duties at an assigned correctional facility to support inmate programs and staff.
Candidates must have a minimum of 5 years of management experience with a proven track record in operations. A bachelor's degree or relevant industry experience is desired, and experience managing operations in a correctional or government facility is preferred.
Job DetailsJob Location: LLC Corporate Headquarters - Hopewell, VA 23860Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: Up to 25%Job Shift: AnyJob Category: ManagementPosition Summary
The State Manager (Virginia) is responsible for the overall leadership, operational performance, and cost management of ShawnTech’s Service Operations supporting the Virginia Department of Corrections. This role provides strategic direction and oversight for all field and administrative personnel to ensure contractual compliance, operational excellence, customer satisfaction, and profitable service delivery. The State Manager develops high-performing teams through coaching, accountability, continuous improvement, and effective communication while fostering a culture of safety, integrity, innovation, and customer service.
In addition to statewide leadership responsibilities, the State Manager will be assigned a correctional facility and will perform the day-to-day responsibilities of a Tablet Administrator. This includes managing the inmate tablet program, supporting facility staff, ensuring service level agreements are met, coordinating repairs and replacements, maintaining inventory, and serving as the primary on-site operational contact. The State Manager is expected to balance strategic leadership with hands-on operational support while serving as a role model for the field team.
Maintain regular on-site presence at the assigned facility to build strong relationships with Department of Corrections staff, monitor service quality, identify operational improvements, and provide immediate support for customer needs while ensuring statewide oversight responsibilities are effectively managed.
Serve as the designated Tablet Administrator for an assigned correctional facility while fulfilling State Manager responsibilities. Perform all daily operational duties associated with the inmate tablet program, including device administration, troubleshooting, inventory management, work order completion, customer support, reporting, staff training, and ensuring compliance with all contractual and facility requirements.
Perform all tasks necessary to achieve the organization's vision by assisting the executive leadership team in developing and implementing strategic plans.
Lead, direct, and manage the field and administrative team members and operations of Shawntech to maximize revenue, lower cost to serve, and maximize customer satisfaction with P&L responsibility and accountability including budgetary management.
Establish and adhere to standard operating procedures, policies, and performance standards with reporting metrics for the Operations department.
Ensure that ShawnTech maintains contractual obligations and evaluates contract performance to ensure customer expectations meet contract guidelines.
Participates in the development plans for the new areas of technology in the marketplace along with sufficient planning for areas that support the mission of ShawnTech.
Implement improved processes and management methods to generate higher ROI and workflow optimization.
Work closely with all departments for continuous improvement of processes and systems.
Provide mentoring and guidance to all team members and other employees.
Monitor industry trends and adjust business models if needed.
Works with HR to ensure employee development, succession planning, technical training and required certifications are in place.
Participates with management to ensure the utilization of existing resources is optimized and future workforce planning is effective to meet the growing needs of the organization.
Other duties may be assigned as required to meet corporate goals.
QualificationsEducation
Bachelor’s degree or relevant industry experience is desirable.
PMP Certification is desirable.
Minimum 5 years in a management role.
Proven track record in Operations.
Technical knowledge and experience required.
Experience managing operations in a correctional facility or for a government agency preferred.
Our organization provides services to correctional facilities across the United States. This position will be required to travel to the facilities in the State of Virginia. Working conditions vary by location and facility. Some outside work is required. All work is completed inside a correctional facility.
Analyze Issues: Gathers and analyzes the most critical information needed to understand problems; probes and looks past symptoms to determine underlying causes of problems and issues; integrates information from a variety of sources to arrive at optimal solutions; detects inaccuracies or flaws in reasoning; and defines reasonable alternatives to resolve problems.
Build Relationships: Relates to others in an open, friendly, accepting, and respectful manner; is viewed as approachable and shows interest in others; develops and maintains high-quality relationships with managers, peers, and direct reports; demonstrates style flexibility when relating to a variety of people and situations; uses formal and informal networks to get things accomplished; identifies and cultivates relationships with key colleagues and stakeholders in other parts of the organization; and builds and maintains appropriate contacts and networks with people in the industry or profession.
Champion Change: Approaches problems with curiosity and open-mindedness; generates innovative ideas and solutions; stimulates creativity and innovation in others; challenges the way things have always been done; champions new ideas and initiatives; and supports those who initiate change and take risks.
Coach and Develop People: Creates an effective learning environment by fostering coaching partnerships with employees; helps others understand their “skills portfolio;” creates joint development and coaching plans; orchestrates learning opportunities; provides relevant, high-impact feedback; and serves as an effective role model for development.
Drive for Results: Sets challenging goals and puts a top priority on getting results; conveys a sense of urgency and drives issues to closure; persists in the face of obstacles; demonstrates initiative and sets high personal standards of performance; maintains a consistent, high level of productivity; and is committed to the organization.
Use Sound Judgment: Brings to bear the appropriate knowledge and expertise in making decisions; considers alternate solutions before making decisions; bases decisions on sound logic and rationale; advances problems toward resolution when encountering ambiguity or uncertainty; chooses the best alternative based on consideration of pros, cons, tradeoffs, timing, and available resources; makes timely decisions on problems and issues requiring immediate attention; and makes sounds decisions on complex issues and problems.
OUR MISSION We’re committed to delivering legendary service and proven solutions in communications and security for the Corrections community. Our goal? Exceeding customer expectations—every time, without fail. SERVING THE CORRECTIONS COMMUNITY ● Installation service and maintenance of inmate telephone systems (ITS), kiosks, and video visitation units ● Surveillance / CCTV solutions ● Cellular interdiction solutions - cellular contraband assessments and managed access systems Our installation team focuses on effective and efficient installation by providing a consultative approach offering certified staff (electricians, fiber), project management, logistics, and standard operating procedures required for the correctional environment. Our service technicians strive to provide legendary service maximizing system uptime leading to inmate satisfaction facility safety and efficiencies. ABOUT US ● Founded in 1986 with providing reliable telecommunications services; focused on Corrections since 1993 ● Provide legendary service of inmate telephone systems with an average of 13 years retaining state contracts ● Experienced technicians with an average of 8 years tenure; 55% are US veterans ● Serviced 400+ correctional facilities providing installation, service, and maintenance of inmate telephones, kiosks, video visitation units, and cellular interdiction solutions ● Privately held, MBE-certified company
Offices: 8521 Gander Creek Dr, Miamisburg, Ohio 45342, US
Based on 2646 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,036 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Advance Auto Parts, Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 969 of the 21036 open customer service & support positions offer remote or hybrid work (500 remote, 469 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
