Base Salary RangeUSD $20.00 - USD $25.00 /Hr. Join Mariner Finance! Base + Incentive: This role is eligible for a competitive monthly incentive based on individual and company performance. The base salary offered within …
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Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you k…
Skills: Customer service, Cash handling, Communication skills, Microsoft applications, Problem-solving
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$20/hr–$25/hr
Full-time
high school, bachelor degree
Incentive program, Generous benefits package
Posted 4d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Assistant Branch Manager processes loan applications, presents financial solutions, and manages daily branch operations including cash handling and compliance. They also assist the Branch Manager in achieving sales goals and coordinating team functions in the manager's absence.
Requirements
Candidates must have at least three years of experience in customer service or sales, including two years in consumer lending or financial services. A high school diploma is required, along with proficiency in Microsoft Office and the ability to obtain necessary insurance licenses.
Full job description
Base Salary Range
USD $20.00 - USD $25.00 /Hr.
Join Mariner Finance!
Base + Incentive:
This role is eligible for a competitive monthly incentive based on individual and company performance. The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity. Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.
All full time employees are provided with a generous benefits package in addition to their monetary compensation. Learn more about it today.
Job Details
Responsibilities and Duties:
Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.
Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
Assist the Branch Manager by preparing reports as needed.
Maintain compliance in the branch.
In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.
Required Qualifications:
Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.
High school diploma or equivalent.
Reliable transportation required.
Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
Ability to complete essential duties/functions in a timely, accurate manner.
Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.
Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.
Preferred Qualifications:
Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.
Bilingual fluency in Spanish/English.
Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.
Saturday hours required seasonally and as business needs require.
To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
EEO:
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.
Founded in 2002 by a group of leading experts in the consumer finance industry, Mariner Finance was established to provide customers with creative, flexible, and convenient lending options. At the core of Mariner Finance is the principle that superior customer service is the driving force behind building lasting relationships.
Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business. We pride ourselves in delivering the variety of loans offered by our competitors with an enhanced focus on exceptional service. We work with consumers to find options that are beneficial to their specific needs, which is why we are recognized as the community's consumer finance company of choice.
It is our promise to customers that quality of service will always be Mariner Finance's priority, even as we continue to grow. Mariner Finance excels because we live in the markets we serve, which effectively allows us to take a local hometown approach with all that we do.
Mariner Finance, LLC
NMLS#166564
www.nmlsconsumeraccess.org
Offices: 8110 Corporate Drive, Nottingham, Maryland 21236, US
Personal LoansVacation LoansAuto LoansHome ImprovementConsumer LoansInformation Technologyand Online LendingFinanceFinancial Services
How much do Customer Service & Support jobs in Texas pay?
Based on 4848 listings with disclosed salaries, most customer service & support jobs in Texas pay between $47k–$114k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Texas right now?
There are currently 68,417 open customer service & support positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Texas?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Texas?
Yes — 3801 of the 68417 open customer service & support positions offer remote or hybrid work (1874 remote, 1927 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.