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Central Valley, New York, United States · On-site
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New York, New York, United States · On-site
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Highland, New York, United States • On-site
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The Director of Aquatics & Recreation oversees all operations for the resort's water park, recreation areas, and winter fun park. Responsibilities include hiring and training a large staff, managing safety protocols, and ensuring a high-quality guest experience.
Candidates must have at least 5 years of leadership experience in aquatics, recreation, or ski operations. A valid driver's license and the ability to perform physical tasks in various weather conditions are required.
Job DetailsJob Location: Highland , NY 12528Salary Range: $26.00 - $30.00 HourlyRocking Horse Ranch Resort, an award winning all inclusive resort in the Hudson Valley, is seeking a Director of Aquatics and Recreation. This individual is responsible for overseeing all aspects of our aquatics, recreation, and winter fun park operations. Duties include ensuring a safe and memorable guest experience, training and certifying our lifeguard team through the Starguard program, and supervising and training a team of up to 80 attendants. In addition to administrative responsibilities, this individual will be active throughout the day, managing all of the different areas described below:
Responsibilities
Hire, train and supervise all staff for our Big Splash Indoor Water Park, Mountain Tubing, Rockwall, Euro Bungee, Lake Front, Sports Shack, Laser Tag, and Winter Fun Park operations, including ski instruction, small lift operations, ice skating, snow tubing, and ski rentals
Create and manage weekly team schedules (including in service trainings and lifeguard certifications) and approve weekly payroll
Respond effectively to all first aid calls for guests and staff in accordance with Starguard first aid protocols and document incidents properly
Address guest and staff complaints and resolve problems, maintaining positive guest relations
Enforce all policies, rules and regulations for all guests and staff
Oversee the daily completion of all required company (first aid, inventory, opening/closing, training) and state operating inspections and checklists
Special projects or other related duties as assigned by management
QualificationsQualifications
5+ years experience in an Aquatics, Recreation or Ski Operations leadership position
Starguard instructor certification a plus (will train the right candidate), including first aid
Valid driver’s license
Flexible work availability including weekends and holidays
Ability to swim 200 yards, and perform work that may include lifting, loading/unloading guests, extended periods of standing, walking, sitting, bending, reaching, or kneeling in extreme weather conditions including heat, cold, rain, or snow
Welcome to Rocking Horse Ranch, America's Favorite Family Resort! Rocking Horse is the perfect all-inclusive vacation for active families who want the casual atmosphere of a ranch, the comfort of a year-round award winning resort, and the peace of mind that comes with an all-inclusive price! We have tons of activities from our Winter Fun Park featuring Timber Chute Snow Tube Lanes and skiing, to Big Banana Boat Rides and kayaking in the summer season. Our horseback trails will make this vacation one of the most unique family vacations you've ever had—we even have pony rides for the little ones! Providing family fun vacations for 60 years, Rocking Horse Ranch is dedicated to service and our friendly staff members take great pride in making your stay as perfect as possible. Please tour our website and see how we can offer you a magical family vacation or give one of our reservationists a call at (800) 647-2624 for more information or to book your all-inclusive stay today!
Offices: Highland, NY 12528, US
Based on 5491 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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