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Mid level$16B raised
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Village of Johnson City, New York, United States · On-site
Entry level
Description Are you passionate about health and wellness? Do you want to help others achieve their fitness goals? The YMCA of Broome County is looking for highly motivated and enthusiastic individuals to join our wellnes…
Delivery Driver(03505) -820 state route 9 suite 1322
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Entry level$1.3B raised
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Mid level$1.3B raised
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Skills: Management, Customer Service, Team Leadership, Training, Community Outreach
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Skills: Management, Customer Service, Team Leadership, Store Operations, Training
Wappingers Falls, New York, United States · On-site
$60k–$85k/yr
Mid level
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Village of Johnson City, New York, United States · On-site
Entry level
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Skills: Management, Customer Service, Team Leadership, Training, Fundraising
Town of Amherst, New York, United States · On-site
Mid level$1.3B raised
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Skills: Management, Customer Service, Team Leadership, Store Operations, Training
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City of Syracuse, New York, United States · On-site
Entry level$1.3B raised
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Skills: Management, Customer Service, Team Leadership, Training, Fundraising
Town of Cheektowaga, New York, United States · On-site
Entry level$1.3B raised
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Town of Cheektowaga, New York, United States · On-site
Mid level$1.3B raised
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Entry level$110M raised
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Guest Room Attendant | Inn at Bellefield Hyde Park
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Entry level$110M raised
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CDL Class A Delivery Driver Daily Pay: $173-$211 + Commission Drive Your Career Forward! We're looking for safety-focused, customer-oriented CDL Class A Delivery Drivers to join our growing team! If you enjoy being on th…
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Town of Hempstead, New York, United States · On-site
$19/hr–$19/hr
Entry level
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Leadership, Store Operations, Coaching, Problem Solving
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Full-time
bachelor degree
Professional development opportunities, Wellness hub, Volunteerism policy, Matching gift program, Sustainability and climate change initiatives, Employee resource groups
Posted 6d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Client Experience Associate is responsible for managing the customer experience within the Wealth Center by assisting with financial transactions and resolving operational issues. They also ensure that all branch activities comply with internal policies and regulatory requirements.
Requirements
Candidates must have a bachelor's degree in business, accounting, or a related field, along with previous experience in banking, operations, or customer service. The role requires strong analytical and decision-making skills, and the ability to maintain a Notary Public license.
Full job description
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunities for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As our Client Experience Associate, you’ll help new and current Wealth Center customers feel comfortable while they’re making significant financial decisions for their future. You will also ensure the operational soundness of the branch. Your daily responsibilities will be servicing clients, accounting and compliance-related activities. To thrive in this job, you need to have any previous banking experience, including operations and customer service experience.
As our Client Experience Associate you will:
Greet and assist customers who visit the Wealth Center for scheduled appointments and financial transactions
Promote the use of alternative delivery channels
Be the owner of the customer experience within the branch ensuring service excellence and timely resolution of service and operational issues
Ensure all branch activities comply with all applicable regulations, and policies
Be able to perform work you’re proud of since you will be playing a part in helping our customers with their financial needs in the next step in their life’s
Support with retail operational, service, accounting and compliance-related activities within the Wealth Center
Manage the completion of branch transactional activities
Ensure a premium client experience within the Wealth Center channel and work with the Center Manager and the center team to support these efforts
You´ll likely have the following qualifications to succeed in this role:
Bachelor’s degree in business, accounting, related field or equivalent experience
Good experience in customer service and or operational experience within retail banking, wealth management or equivalent
Extensive knowledge of Company products and services offered within the branch system, related operational activities and pertinent regulations
Ability to support and complete transactional customer requests and resolve client issues
Will be required to maintain a Notary Public License
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
How much do Customer Service & Support jobs in New York pay?
Based on 5364 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, Allied Universal, CVS Health, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
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