Jersey City, New Jersey, United States · On-site
Overview: J.P. Morgan Workplace Solutions (JPMWS) is seeking dynamic Client Relationship Managers to join our team. With a diverse client base of over 2000 corporate clients, ranging from early-stage start-ups to establi…
Skills: Relationship Management, Equity Compensation, Analytical Skills, Consultative Selling, Negotiation
Paterson, New Jersey, United States · On-site
$16/hr–$22/hr
The Cafe Associate position at Cup of Joe’s is the first and last impression for our guests. The cafe associate speaks with every guest on their way in and out of the café, directs traffic, makes sandwiches/salads/specia…
Skills: Customer Service, Food Preparation, Cash Handling, Time Management, Attention To Detail
Woodbridge Township, New Jersey, United States · On-site
$85k–$100k/yr
Are you highly motivated, customer-focused, and reliable? Are you looking for a collision repair company that values PEOPLE and PROCESSES while working alongside those with a PASSION for auto repair? This is your opportu…
Skills: Collision Repair Estimating, Blueprinting, Customer Service, Sales, CCC ONE
Vineland, New Jersey, United States · On-site
OceanFirst Bank is seeking a new Branch Manager III at our Vineland, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. At OceanFirst Bank, each one of o…
Skills: Branch Management, Retail Sales, Business Development, Staff Coaching, Financial Performance Management
Westfield, New Jersey, United States · On-site
Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to…
Skills: Customer Service, Personalized Fitting, Active Listening, Product Knowledge, Merchandising
Atlantic City, New Jersey, United States · On-site
When functioning as a Dealer: Performs duties to deal assigned games and conducts assigned game according to established policies and procedures. Exchanges cash for gaming chips according to procedure. Controls the pace …
Skills: Casino Dealing, Supervisory Skills, Leadership, Verbal Communication, Organizational Skills
Somers Point, New Jersey, United States · On-site
Benefits: Opportunity for advancement Training & development Employee discounts Job Summary weekend closer Saturday -Sunday 12pm -7pm The Member Services Representative will be responsible for creating a positive member …
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Diplomacy
East Brunswick Township, New Jersey, United States · On-site
$55k–$67k/yr
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Wellness resources 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Assistant General Ma…
Skills: Leadership, Sales, Coaching, Operational Excellence, Customer Service
Parsippany-Troy Hills, New Jersey, United States · On-site
$55k–$67k/yr
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Wellness resources 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Assistant General Ma…
Skills: Leadership, Sales, Coaching, Operational Excellence, Customer Service
Woodbridge Township, New Jersey, United States · On-site
Overview Does overseeing one of the most visited departments in our stores sound exciting? Does managing a “store within a store” sound like its right up your alley? Do you have a passion for delivering an ex…
Skills: Retail Management, Inventory Control, Customer Service, Staff Scheduling, Performance Management
Rahway, New Jersey, United States · On-site
$30/hr–$40/hr
Overview Bonus up to $4,000 Center Address: 2 City Hall Plaza Rahway, NJ 07065 Center Hours: Monday-Friday 8am-5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient…
Skills: Radiologic Positioning, X-ray Equipment Operation, Radiation Safety, Phlebotomy, Vital Signs Monitoring
Mount Holly, New Jersey, United States · On-site
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skills: Vehicle Repair, Routine Maintenance, Customer Service, Effective Communication, Automotive Diagnostics
Franklin Township, New Jersey, United States · On-site
$39k–$48k/yr
As a Service Technician Level III, you will apply a working knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments. The incumbent genera…
Skills: Hardware Troubleshooting, Software Troubleshooting, Electronics, Computer Science, Customer Service
New Jersey, United States · Hybrid
$70k–$110k/yr
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges…
Skills: Training Leadership, Escalations Management, Curriculum Design, Performance Management, Onboarding
Millburn, New Jersey, United States · On-site
$20/hr–$25/hr
About the Role: Humbug Holiday Lighting of Suburban Essex is looking for a hands-on, energetic Holiday Lighting Installation Technicians to join our seasonal crew in Millburn, NJ! This is a fun, fast-paced opportunity to…
Skills: Lighting Installation, Ladder Safety, Electrical Troubleshooting, Customer Service, Equipment Maintenance
Franklin Township, New Jersey, United States · On-site
$39k–$48k/yr
As a Service Technician Level III, you will apply a working knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments. The incumbent genera…
Skills: Hardware Troubleshooting, Software Troubleshooting, Electronics, Computer Science, Customer Service
Fort Lauderdale, Florida, United States · On-site
Responsibilities include but are not limited to: Capability Building Strategy Lead enterprise capability strategy for Sales & Service, defining skills, behaviors, and performance expectations for banker effectiveness acr…
Skills: Sales Enablement, Service Effectiveness, Capability Building Strategy, L&D Strategy, Performance Management
Medford, New Jersey, United States · On-site
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skills: Vehicle Repair, Routine Maintenance, Customer Service, Effective Communication, Automotive Diagnostics
Freehold Township, New Jersey, United States · On-site
$18/hr
Applewood Village is a not-for-profit organization with a vision to transform the aging experience and empower all those we serve to live their best life. We are focused on closing the gaps in aging services by providing…
Skills: Customer Service, Communication, Basic Math, POS Systems, Multitasking
East Brunswick Township, New Jersey, United States · On-site
$15/hr–$17/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Jersey City, New Jersey, United States • On-site
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Manage and grow relationships with corporate clients, serving as a subject matter expert on equity compensation plans. Responsible for client retention, contract management, and collaborating with internal teams to optimize support and value creation.
Requires a bachelor's degree and proven experience in relationship management and equity compensation programs like RSUs and ESPPs. Candidates must possess strong analytical skills and the ability to communicate complex financial concepts to decision-makers.
Overview: J.P. Morgan Workplace Solutions (JPMWS) is seeking dynamic Client Relationship Managers to join our team. With a diverse client base of over 2000 corporate clients, ranging from early-stage start-ups to established multinational corporations, JPMWS manages nearly $370 billion in assets for 1.8 million corporate employee participants. Our team has over 600 experienced professionals in 17 locations worldwide.
As a Client Relationship Manager (CRM) at Workplace Solutions, you will be a trusted partner to our clients, demonstrating tenacity, focus, and exceptional organizational skills. A deep understanding of equity compensation plans, including stock options, RSUs, ESPPs, and related programs, is essential for this role. You will be at the forefront of client and partner relationships, responsible for managing user and decision-maker interactions, achieving revenue and growth targets, and ensuring client satisfaction. The ideal candidate will exhibit ambition, resilience, a keen interest in understanding clients' business needs, and a strong technical orientation to customize solutions for diverse scenarios, particularly in the area of equity compensation.
Develop and maintain robust relationships with assigned clients, with a focus on those utilizing equity compensation programs
Engage with decision-makers to deepen client relationships and build client loyalty, serving as a subject matter expert on equity compensation
Work with internal stakeholders and external partners to advocate for clients and provide creative solutions, especially in the design, administration, and optimization of equity compensation plans
Partner with Bankers on participant engagement initiatives and ensure they are kept abreast of overall relationship status
Be responsible for creating and maintaining key client data in Dynamics
Be responsible for client contract management, including renewals, amendments, price updates and product extensions, etc.
Advocate for client and ensure that client escalations are resolved
Ensure client satisfaction through strategic planning, proactive communication, issue resolution, and performance measurement achievements
Achieve assigned targets for client retention and referenceability
Stay informed about industry trends to provide best practices and industry insights to clients and the organization, with a particular emphasis on equity compensation trends and regulatory changes
Build a network of equity compensation influencers and experts in equity compensation
Lead client presentations to review metrics and strategic planning in person as required by business goals, with the ability to clearly communicate complex equity compensation concepts
Collaborate with Sales, Implementations, Operations, and Service Desk teams to optimize client and employee support
Actively grow existing accounts to identify new value creation opportunities, especially related to equity compensation solutions
Required Qualifications, Skills, and Capabilities:
Bachelor’s degree in Business or equivalent experience
Experience in equity compensation, including hands-on experience with stock plans, RSUs, ESPPs, or similar programs
Proven experience in Relationship Management with global companies
Strong analytical, consultative, negotiation, and problem-solving skills, with the ability to develop creative solutions to complex challenges
Demonstrated ability to collaborate across teams, lead and prioritize multiple initiatives, and drive organizational change
Exceptional communication skills (personal, listening, written, and verbal), with the ability to present compelling ideas and strategies
Proven success in building and nurturing multi-level client relationships, understanding customer needs, and identifying up-sell and cross-sell opportunities
Willingness to travel up to 10% of the time
Preferred Qualifications, Skills, and Capabilities:
Experience with Cloud-Based software
Project management experience with excellent organizational skills
Success-oriented mindset with a focus on customer satisfaction
Superior critical thinking, decision-making, and problem-solving skills
Join J.P. Morgan Workplace Solutions and be part of a team that values innovation, client satisfaction, and professional growth.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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