Camden, New Jersey, United States · On-site
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Corporate Synergies team. Job Summary: The …
Skills: Customer service, Claims resolution, Benefits administration, Salesforce, Insurance billing
Camden, New Jersey, United States · On-site
$23/hr–$37/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer service, Hospitality, Patient experience, Communication, Interpersonal skills
Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient registration, Medical billing, Insurance verification, Benefit verification, Customer service
Camden, New Jersey, United States · On-site
$16/hr–$25/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Food service, Customer service, Sanitation, Cleaning, Restocking
Camden, New Jersey, United States · On-site
$15/hr–$23/hr
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and ou…
Skills: Medical equipment management, Customer service, Equipment maintenance, Clinical communication, Inventory management
Camden, New Jersey, United States · On-site
$23/hr–$37/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Communication, Interpersonal Skills, Multitasking, Hospitality, Guest Services
Camden, New Jersey, United States · Remote Solely
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top…
Skills: Customer service, Travel planning, Communication, Organization, Attention to detail
Camden, New Jersey, United States · Remote Solely
Position Summary We are growing our remote team and seeking motivated individuals who enjoy researching destinations, assisting customers, and keeping important details organized. As a Destination Support Advisor, you wi…
Skills: Customer service, Research, Coordination, Communication, Organization
Camden, New Jersey, United States · Hybrid
$185k–$215k/yr
SUMMARY Establishes vision, strategy, and metrics for Service Operations Group which includes Warranty Retailer Claims Support Helpline & Operations teams, Service Engineering Center (SEC), Remanufacturing Quality, Servi…
Skills: Strategic planning, Performance management, Warranty optimization, Budget oversight, Financial management
United States Cold Storage, Inc.Camden, New Jersey, United States · On-site
Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love …
Skills: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Data analysis, Reporting
Camden, New Jersey, United States · On-site
$15/hr–$17/hr
Job Description Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll ta…
Skills: Sanitation Procedures, Dishwashing, Kitchen Equipment Maintenance, Customer Service, Food Safety
Camden, New Jersey, United States · On-site
$23/hr–$25/hr
Full Time Field Service Technician – Camden & Cherry Hill, NJ Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the Camden and Cherry Hill…
Skills: Electromechanical repair, Troubleshooting, Retail merchandising, Field operations, Customer service
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient registration, Medical billing, Customer service, Scheduling, Insurance verification
Camden, New Jersey, United States · On-site
$22/hr–$28/hr
Build the Future with Us — EquipmentShare is Hiring a Dispatcher At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on…
Skills: Oral Communication, Written Communication, Spreadsheets, Email Tools, Organization
United States Cold Storage, Inc.Camden, New Jersey, United States · On-site
$75k–$85k/yr
Who We Are US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a netwo…
Skills: Service Desk Operations, Technical Support, Team Leadership, Incident Management, Microsoft 365
Camden, New Jersey, United States · On-site
$15/hr–$17/hr
Job Description The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead…
Skills: Coffee Preparation, Customer Service, Cash Handling, POS Operation, Staff Training
Camden, New Jersey, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Vehicle inspection, Customer service, Manual transmission operation, Traffic law compliance
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Medical assisting, Patient care, Vital signs monitoring, Phlebotomy, Injection administration
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer service, Communication, Interpersonal skills, Patient relations, Reception duties
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Registration, Insurance verification, Patient safety, Compliance, Revenue collections
Camden, New Jersey, United States • On-site
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The Employee Benefits Customer Service Representative manages claims resolution, benefits inquiries, and coverage eligibility for clients and their employees. They are responsible for maintaining accurate records in Salesforce and providing expert guidance on insurance plans and billing.
Candidates must have at least three years of experience in a customer service or call center environment, preferably within the insurance industry. Proficiency in Microsoft Office and strong organizational and communication skills are required.
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Corporate Synergies team.
Job Summary:
The Employee Benefits Customer Service Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe.
Essential Functions:
• Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications.
• Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options.
• Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary.
• Use Salesforce to gather client information and enhance service quality.
• Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
• Review Summary Plan Descriptions (SPDs) and benefit summaries for accuracy.
• Offer expertise on insurance billing, coding, employee group benefits, insurance processes, and plan descriptions to clients.
• Act as a primary resource within the team, delivering exceptional customer service and support in resolving insurance and benefit-related issues.
• Address member eligibility inquiries, enrollment entry and confirmation of coverage.
Competencies & Qualifications:
• Exceptional verbal and written communication abilities.
• Outstanding organizational and multi-tasking capabilities.
• Strong problem-solving skills.
• Skilled at taking initiative, prioritizing tasks, and meeting tight deadlines.
• Proficiency in Spanish (both written and spoken) is a plus.
• Collaborative team member.
• Adaptable and detail-oriented.
• Proficient in Microsoft Office Suite.
Education & Experience:
• Three plus years’ experience working in customer service/call center environment.
• Experience with an insurance industry carrier, broker, or insurance related vendor.
• Knowledge of eligibility claims, medical coding and billing, etc.
• Knowledge of benefit summaries and Benefit Plan Descriptions.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
We Protect What Matters Most To You
Foundation Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the United States. Through acquisition and organic growth, we continue to expand throughout all regions with a specific growth strategy that ensures a complementary mix of industry expertise, coverage, specialized services, location, values and cultural fit. The team at Foundation Risk Partners is driven to seek new levels of success for our partners, while providing superior results for our clients.
Offices: 780 W Granada Blvd, Ormond Beach, Florida 32174, US
There are currently 220 open customer service & support positions in Camden, NJ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Cooper University Health Care, Aramark Healthcare+, Agiliti, Bank of America, Conner Strong & Buckelew, among others. Browse the listings above to see every active employer.
Yes — 8 of the 220 open customer service & support positions offer remote or hybrid work (2 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
