Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Patient Registration
Camden, New Jersey, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Facility Maintenance, Housekeeping, Painting, Customer Service, Equipment Operation
Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Scheduling, Telephone Etiquette, Customer Service, Medical Insurance Knowledge, Medical Billing Processes
Camden, New Jersey, United States · On-site
$16/hr–$25/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Food Service, Patient Identification, Sanitization, Inventory Restocking, Cashiering
Camden, New Jersey, United States · Hybrid
$95k–$120k/yr
SUMMARY Provides strategic leadership, direction, and development for the Retailer Claims Operations team, overseeing functions that include NorthStar system configurations, Transportation, Audio Exchange Program, Added …
Skills: Strategic Leadership, Claims Operations, Data Analytics, Team Management, Process Improvement
Camden, New Jersey, United States · On-site
About the Opportunity As a Scale Cashier at EMR, you’ll play a key role in our daily operations at our Camden, NJ site. As the first point of contact for customers, you’ll provide excellent customer service w…
Skills: Customer Service, Multitasking, Data Accuracy, Basic Computer Skills, Administrative Support
Camden, New Jersey, United States · On-site
About the Opportunity As a Scale Cashier at EMR, you’ll play a key role in our daily operations at our Camden, NJ site. As the first point of contact for customers, you’ll provide excellent customer service w…
Skills: Customer Service, Multitasking, Data Accuracy, Basic Computer Skills, Administrative Support
Camden, New Jersey, United States · On-site
Job Requirements Momentum Solar is hiring entry-level Marketing and Sales representatives. No solar or sales experience is required. We provide paid training, hands-on coaching, and a clear path for growth. This is a gre…
Skills: Communication, Sales, Appointment Setting, Customer Education, Interpersonal Skills
Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Insurance Verification, Patient Registration, Coordination Of Benefits, Insurance Authorization, Pre-certification
Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Insurance Verification, Medical Billing, Patient Registration, Prior Authorization, Coordination Of Benefits
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Patient Registration
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Registration, Medical Scheduling, Insurance Verification, Customer Service, Epic Software
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Registration, Medical Billing, Scheduling, Insurance Verification, Customer Service
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Registration
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Care, Vital Signs, EKG, Venipuncture, Epic EMR
Camden, New Jersey, United States · On-site
$21/hr–$33/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Insurance Verification, Medical Billing, Patient Registration, Coordination Of Benefits, Insurance Authorization
Camden, New Jersey, United States · On-site
$16/hr–$25/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Care, Communication Skills, Interpersonal Skills, Basic Patient Care Skills
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Registration, Scheduling, Medical Insurance Verification, Customer Service, Epic
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Patient Registration
Camden, New Jersey, United States · On-site
$16/hr–$25/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Food Service, Patient Identification, Sanitization, Inventory Restocking, Cashiering
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Acts as a centralized point of access for patients seeking physician and radiology services across various medical disciplines. Facilitates an exceptional patient experience by managing scheduling and navigation within the provider network.
Requires a high school diploma and 1-2 years of experience in customer service or a contact center, preferably in healthcare. Candidates must be proficient in computer use and demonstrate strong organizational and communication skills.
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain ManagementPatient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
1 – 2 years of direct experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.
High School diploma or equivalent required.
Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.
Excellent escalation skills in handling customer complaints independently; ability to support both quality and training programs.
Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment.
Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1.
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills.
Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly.
Must have excellent time management and organizational skills.
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
Knowledge of EPIC systems a plus.
Must be able to work varied hours/shifts as business needs change and evolve.
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
Bilingual skills are a plus.
To serve, to heal, to educate.
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts. Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care. Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell. Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Offices: One Cooper Plaza, Camden, NJ 08103, US · Two Cooper Plaza, Camden, New Jersey 08103, US · Three Cooper Plaza, Camden, New Jersey 08103, US · 6100 Main St, Voorhees, New Jersey 08043, US · 2 Stone Harbor Blvd, Cape May Court House, New Jersey 08210, US
There are currently 103 open customer service & support positions in Camden, NJ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Cooper University Health Care, Metropolis Technologies, TCC Wireless (T-Mobile), Aramark Healthcare+, Bank of America, among others. Browse the listings above to see every active employer.
Yes — 3 of the 103 open customer service & support positions offer remote or hybrid work (0 remote, 3 hybrid).
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