About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
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Camden, New Jersey, United States · On-site
$16/hr
Entry level
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About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
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Camden, New Jersey, United States · On-site
$16/hr–$17/hr
Entry level
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NFI Industries
Accounts Payable Coordinator
Camden, New Jersey, United States · On-site
Entry level
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Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle…
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About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
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$18/hr–$29/hr
Other
high school
Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Retirement program
Posted 19d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Patient Services Representative is responsible for performing patient registration, scheduling appointments, and managing administrative tasks such as insurance verification and co-pay collection. They also provide direct support to patients, ensuring a positive experience while maintaining accurate medical records and documentation.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of recent registration or billing experience in a medical facility. Proficiency in Epic software and possession of a NAHAM Certified Healthcare Access Associate (CHAA) certification are preferred.
Full job description
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume.
Other duties as assigned by the manager.
Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Offices: One Cooper Plaza, Camden, NJ 08103, US · Two Cooper Plaza, Camden, New Jersey 08103, US · Three Cooper Plaza, Camden, New Jersey 08103, US · 6100 Main St, Voorhees, New Jersey 08043, US · 2 Stone Harbor Blvd, Cape May Court House, New Jersey 08210, US
healthcarehospitalmedicinedoctorsphysiciansvascular and endovascular surgerycancer treatmentjoint replacementbariatric and metabolic surgerycardiology and cardiothoracic surgery
How many Customer Service & Support jobs are open in Camden, NJ right now?
There are currently 220 open customer service & support positions in Camden, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Camden, NJ?
Companies currently hiring include Cooper University Health Care, Aramark Healthcare+, Agiliti, Bank of America, Conner Strong & Buckelew, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Camden, NJ?
Yes — 8 of the 220 open customer service & support positions offer remote or hybrid work (2 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Camden, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.