About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Security, Customer service, Safety monitoring, Property protection, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Insurance verification, Medical billing, Patient registration, Authorization management, Pre-certification
Conner Strong & Buckelew
Associate Account Executive
Camden, New Jersey, United States · Hybrid
$125k–$140k/yr
Senior
Job Summary The Associate Account Executive is responsible for maintaining relationships on an assigned book of business under the direction and leadership of the Account Executive. Grow assigned book of business through…
Join our dynamic Imaging team and help create lasting memories for Adventure Aquarium visitors! As a Photo Team Member, you’ll specialize in capturing and selling souvenir photographs, offering a fast-paced, high-e…
Skills: Photography, Customer service, Cash handling, Point-of-sale systems, Communication
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Inventory Management, Order Picking, Purchase Order Receipt, Cycle Counting, Lawson
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Healthcare Billing, Insurance Verification, Medical Coding, Customer Service, MS Office Suite
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Organizational Skills, Interpersonal Skills, Oral Communication, Written Communication, Time Management
Food Service Worker Lead - Camden City School District
Camden, New Jersey, United States · On-site
$21/hr
Mid level
Job Description As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the peop…
Skills: Leadership, Supervisory Skills, Customer Service, Food Preparation, Portion Control
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Scheduling, Telephone Etiquette, Customer Service, EMR Proficiency, Medical Record Scanning
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Patient Registration, Insurance Verification, Medical Billing, Scheduling, Medical Insurance Pre-certifications
United States Cold Storage, Inc.
IT Service Desk II
Camden, New Jersey, United States · On-site
$60k–$70k/yr
Mid level
Who We Are US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a netwo…
Skills: Technical Support, Endpoint Management, Microsoft 365, Active Directory, Azure
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention…
Skills: Cleaning, Waste Disposal, Chemical Safety, Customer Service, Sanitization
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention…
Skills: Cleaning, Waste Disposal, Chemical Safety, Customer Service, Linen Distribution
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$29/hr–$48/hr
Other
high school, bachelor degree, professional certificate
Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Retirement program
Posted 27d ago
Apply by Jul 29
~40 hrs/week
Responsibilities
The Patient Experience Advisor facilitates conflict resolution between patients, families, and clinical staff while ensuring compliance with regulatory standards. They document patient concerns, identify trends, and collaborate with multidisciplinary teams to improve the overall patient experience.
Requirements
Candidates must have 3-5 years of customer service or hospital experience and a high school diploma or equivalent. A bachelor's degree and a Patient Experience Certification (CPXP) are preferred.
Full job description
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Under minimal supervision, provides the organization with expertise in conflict management and resolution. Coordinates patient and family problem resolution by practicing superior active listening to ascertain core issues of dissatisfaction, effectively communicating key areas requiring follow up to appropriate parties within the organization, monitoring status of resolution, providing consultations for effective resolution strategies and facilitating dialogue between patients and families and clinical personnel. Demonstrates exemplary independent judgment, critical thinking skills and knowledge of de-escalation techniques. Maintains professional demeanor at all times in highly volatile situations. Responsible for accurately documenting patient issues in a timely manner. Carefully monitors status of review and resolution of all stated concerns and ensures full compliance with all federal and state regulations related to the patient complaint and grievance process. Identifies trends in concerns and notifies appropriate parties when patterns develop. Works collaboratively with multiple departments within organization requiring ability to establish and maintain strong relationships with multidisciplinary team. Writes appropriate correspondence and serves as consultant for letter development in accord with federal statutes, appropriate risk management consideration and facilitation of closure of issues. Identifies situations which require additional interventions from Risk Management or other members of the Cooper Health Care management team.
Responsible for performing job duties in accordance with the mission, vision and values of Cooper Health Care
Experience Required
3-5 years of customer service, hospital experience preferred.
Education Requirements
High School Diploma or Equivalent required, bachelor’s degree preferred.
License/Certification Requirements
Certificate in Patient Relations or Patient Experience Certification (CPXP) preferred.
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Offices: One Cooper Plaza, Camden, NJ 08103, US · Two Cooper Plaza, Camden, New Jersey 08103, US · Three Cooper Plaza, Camden, New Jersey 08103, US · 6100 Main St, Voorhees, New Jersey 08043, US · 2 Stone Harbor Blvd, Cape May Court House, New Jersey 08210, US
healthcarehospitalmedicinedoctorsphysiciansvascular and endovascular surgerycancer treatmentjoint replacementbariatric and metabolic surgerycardiology and cardiothoracic surgery
How many Customer Service & Support jobs are open in Camden, NJ right now?
There are currently 220 open customer service & support positions in Camden, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Camden, NJ?
Companies currently hiring include Cooper University Health Care, Aramark Healthcare+, Agiliti, Bank of America, Conner Strong & Buckelew, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Camden, NJ?
Yes — 8 of the 220 open customer service & support positions offer remote or hybrid work (2 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Camden, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.