Merchants Bank is seeking a Mortgage Loan Processor. This on-site position can work at any of our branch locations in MN or WI. The primary responsibilities for this position will be performing disclosure and processing …
Skills: Mortgage Processing, Disclosure Desk, TRID Compliance, Loan Analysis, Income Calculation
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Company Description Your local Domino’s is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for eve…
Skills: Customer Service, Cash Handling, Food Preparation, Order Taking, Time Management
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Skills: Customer Service, Cash Handling, Food Preparation, Order Taking, Time Management
Customer Service Rep(01956) - 1406 E college drive, Marshall MN
Marshall, Minnesota, United States · On-site
Entry level$1.3B raised
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$22/hr–$27/hr
Full-time
Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision Insurance, Flexible Spending Accounts
Posted 24d ago
~40 hrs/week
Responsibilities
Perform disclosure and processing help desk duties while gathering necessary documentation for mortgage loan applicants. Coordinate with underwriters, title companies, and borrowers to ensure loan files are complete and compliant for closing.
Requirements
Preferred experience in mortgage processing and disclosures with knowledge of TRID, RESPA, and HMDA regulations. Must possess strong analytical skills, attention to detail, and the ability to work in a fast-paced environment.
Full job description
Merchants Bank is seeking a Mortgage Loan Processor. This on-site position can work at any of our branch locations in MN or WI.
The primary responsibilities for this position will be performing disclosure and processing help desk duties while giving excellent customer service to customers, lenders, and other contacts. Will also assist in obtaining required information for mortgage loan applicants regarding verification of employment and deposits, appraisals, credit reports, title work, required insurance coverage, and any other pertinent information necessary for the loan file.
Mortgage processing and disclosure experience preferred. Must possess a positive attitude, be able to multi-task and work under deadlines, able to work in a fast-paced environment, and have strong communication skills.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please click on Apply Now or apply in person at any Merchants Bank location. Questions can be emailed to [email protected]. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Job Summary:
This position requires high attention to detail and the ability to perform a variety of loan tasks to ensure that mortgage loan application data and supporting documentation are complete, accurate and compliant within lending and regulatory policies. Job duties will be performed within established expectations, with an emphasis on providing a superior customer service experience for all customers, lenders, as well other contacts, both internal and external and submitting quality files for Underwriting within the established time frames.
Essential Duties:
Perform Disclosure Desk duties and Processing Help Desk duties as assigned
Have knowledge of TRID timing and disclosure and re-disclosure requirements.
Assist with obtaining required information for mortgage loan applicants regarding verification of employment and deposits, appraisals, credit reports, title work, required insurance coverage, and any other pertinent information necessary for the loan file.
Process and analyze documents received for mortgage loans. Load and categorize documents into the LOS.
Input required customer information into secondary market software system for continued follow-up.
Order services such as title, appraisal, flood, fraud
Obtain and analyze homeowners’ insurance, flood insurance, condo insurance to ensure adequate coverage
Prepare and submit loans to underwriting by gathering supporting documentation, verifying the information on the original application, and updating and resubmitting the loan based on verified documentation.
Interpret underwriting results and collect information required to clear contingencies for final approval.
Contact creditors for loan payoff figures for mortgage customers.
Review closing documents for mortgage loans prior to closing and confirm adequate communication has been made to ensure at close conditions are met.
Assist post-closing department with the follow-up on missing documentation when needed.
Review files with lenders on a regular basis and assist with pipeline management.
Arrange and coordinate loan closing with title companies, attorneys, loan officers and/or borrowers and mortgage loan closer.
Ability to calculate income from pay stubs and tax returns.
Have knowledge of related compliance regulations such as RESPA, Reg B, Fair Lending, HMDA, etc.
Analyze construction draws and required documentation
Perform any other duties as requested by management to assist other departments, as necessary.
Serve as back up for other functions in the department.
Regular and dependable attendance is an essential function for this job.
Employee will be expected to contribute to a positive working environment through words and actions.
Employee will be expected to greet internal and external customers in a friendly and outgoing manner.
Learn and stay current on Secondary Market investor guidelines and in-house mortgage policies.
Employee will be expected to complete compliance and product knowledge assignments in a timely manner.
Working Conditions:
Inside working environment, very low noise level.
Physical Demands:
Work will be performed primarily sitting at desk. Requires high degree of finger dexterity, very good finger-eye coordination.
Mental Demands:
Requires above-average aptitude in area of math/number skills; strong analytical skills. Above average skill in areas of problem analysis and problem solving. Ability to stick to tasks that require high volume and some redundancy, and maintain accuracy levels. Requires ability to articulate well and communicate well with customers. Must remain calm under pressure and time deadlines.
Skill Requirements:
Mortgage processing and disclosure experience preferred. Personal computer skills, good typing skills, effective telephone and written communication skills. Must have strong organizational skills and be able to multi-task. Must be a good team worker. Personal computer skills, good typing skills, effective telephone and written communication skills. Must have strong organizational skills and be able to multi-task. Must be a good team worker.
Relationships:
Responsible to Mortgage Processing/Closing Manager for clarification of position responsibilities and authority for proper interpretation of responsibilities. Position will have phone and email contact with bank customers, internal team members and external vendors. Must have the ability to work effectively and professionally in a team environment.
Committed to our communities in Minnesota and Wisconsin.
Industry
Banking
Company size
201-500 employees
Founded
1875
Headquarters
Winona, MN
LinkedIn followers
2,288
What does your dream business look like? Where do you hope to be a year from now, five, even more? However you’d like to grow, Merchants Bank can help. We're ready to be your trusted advisor, your partner, and join you every step of the way as we work toward your financial goals, hopes and dreams together.
We understand that when our community succeeds, we all do. Part of that comes from being employee-owned. For nearly 150 years we’ve been committed to serving our partners and the communities we all call home.
Whether you're looking for a more involved and caring business partner, the financial means to start chasing that big dream or a guiding hand to help you and your family thrive, we can provide:
• Business loans, ag loans and leases
• Mortgage and home loans
• Wealth management services
• Checking and savings options for you and your business
We are here and ready to help you make it happen, whatever “it” may be. Why wait? Become part of the Merchants Bank family.
External Link Disclaimer: You will be linking to another website not owned or operated by Merchants Bank, NA. Merchants Bank, NA is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. We encourage you to review their privacy and security policies which may differ from Merchants Bank, NA.
Offices: 102 East Third Street, Winona, MN 55987, US · 4124 W 6th St, Winona, Minnesota 55987, US · 627 Mankato Ave, Winona, Minnesota 55987, US · 101 W Jessie St, Rushford, Minnesota 55971, US · 118 Parkway Ave N, Lanesboro, Minnesota 55949, US
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How much do Customer Service & Support jobs in Minnesota pay?
Based on 1874 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 15,232 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 935 of the 15232 open customer service & support positions offer remote or hybrid work (343 remote, 592 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota