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Other
bachelor degree
Medical Insurance, Prescription Coverage, Dental Insurance, Vision Coverage, Paid Holiday, Paid Time Off
Posted 25d ago
~40 hrs/week
Responsibilities
Manage the overall performance and well-being of the store and its team of 15 to 60 employees. Drive continuous improvement of KPIs while providing hands-on operational support and ensuring excellent customer service.
Requirements
Requires 1-2 years of management experience with a bachelor's degree, or 3-5 years of management experience. Must be 21+ years old and capable of performing physical tasks including lifting over 50 pounds.
Full job description
Summary
Store Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.
What You’ll Do
Manage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volume
Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
Recruit, train, and develop your team
Provide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functions
Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures
What You’ll Need
Must be 21 years of age or older
1-2 years of management experience and a bachelor’s degree OR 3-5 years of management experience
Determination to complete every to-do list on time, hit your store targets, and maximize productivity
Experience in leading and developing a team in a fast-paced environment
Excellent customer service skills, including the patience and ability to de-escalate tense situations
Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
Ability to lift, move, carry, or slide product over 50 pounds
Ability to reach above head to heights greater than 10 inches
Ability to obtain and maintain ServSafe certification
Ability to obtain and maintain state-specific store alcohol licensing as needed
What You’ll Receive
At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.
All our Lidl employees are eligible to receive the following benefits:
Medical & Prescription | Dental | Vision coverage
Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
A dedicated training plan to ensure you are set up for success
401k Plan (+ 5% company match)
Voluntary Term Life & AD&D Insurance
Total Well-Being Program
Incentive Programs like Employee Referral bonuses
Performance-based pay incentives for hitting quarterly goals
In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.
Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.
Lidl is a family-owned business grounded on a simple philosophy: that customers deserve the highest quality goods and groceries at prices everyone can afford. For more than forty years, Lidl’s unique approach has changed and improved communities across 32 countries, where Lidl has grown to operate around 11,550 stores and employ more than 341,000 people.
In 2017, we brought our unique approach to the U.S. and opened our first stores in Virginia and the Carolinas. In less than three years, Lidl has won more than 500 awards for our unique products and shopping experience and has been recognized as a Top 3 U.S. supermarket by Food & Wine Magazine. Our U.S. footprint has grown over that same period to more than 150 stores across 9 East Coast states, with more than 5,000 U.S. team members supporting our growth.
We are just getting started.
Lidl US offers employees the opportunity to be a part of something big. Whether you want to join a team and be the best at what you do, or grow your career into a leadership position, Lidl US will support your efforts and create opportunities for you to develop your career – wherever it takes you.
Are you up for it?
Be a part of something fresh, new and exciting! Check out all of our open job opportunities on careers.lidl.com.
Offices: 3500 South Clark Street, Arlington, Virginia 22202, US
Private LabelGroceryRetailBakeryLow Pricesand High QualityRetailFood and Beverage
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
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