Who We Are Jamison Door Company is an industry leader in manufacturing specialty doors for all types of industrial applications. Since 1906, Jamison has been an industry leader in Cold Storage and Sound Reduction doors f…
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At Getinge we have the passion to perform Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and…
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Skills: Cost Management, Sales Growth, Recruitment, Team Training, Operational Excellence
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$25/hr–$30/hr
Other
high school, associate degree
Medical Insurance, Dental Insurance, Vision Insurance, Prescription Insurance, Life Insurance, FSA Medical Spending Account
Posted 20d ago
Apply by Jul 20
~40 hrs/week
Responsibilities
Provide technical support to customers and employees regarding electrical and mechanical product issues. Assist the engineering department with electrical design solutions and the development of new products.
Requirements
Requires a high school diploma and at least three years of experience in a related technical field. Proficiency in Microsoft Office and strong mechanical skills are essential, with ladder logic experience preferred.
Full job description
Who We Are
Jamison Door Company is an industry leader in manufacturing specialty doors for all types of industrial applications. Since 1906, Jamison has been an industry leader in Cold Storage and Sound Reduction doors for everything from food distribution to jet engine testing facilities. To this day, Jamison is world renowned in the door industry and continues to be a product that is considered the gold standard. Supported by state-of-the-art manufacturing processes, cutting edge designs, and world leading support, Jamison Door Company is the answer for any of your industrial door needs.
Throughout the years, Jamison has grown their portfolio through product development and partnerships with other industry leaders. In 2022, Jamison was acquired by a longtime business partner, BMP High Speed Doors, leading to an expansion that provides a pathway to all new industries and applications. Jamison and BMP are now working together to dominate the door market worldwide. Because of this growth, Jamison has created a need for ambitious and determined employees to continue to further promote the progress of this ever-growing company.
Who You Are
Jamison Door Company is looking for a Technical Service Representative to join our team in Hagerstown, MD. This is a full-time, on-site role and reports to the VP of Engineering & IT. The Technical Service Representative will be responsible for assisting customers and internal employees with any product issues they may have. While these issues will mostly be electrical in nature, there will also be a responsibility for mechanical operating issues, product warranty claims, and inspection of parts upon return. This position will also occasionally require travel to assist or do on-site training with customers in the field. This role is also responsible for assisting the engineering department with electrical design solutions, necessary updates with current products, and the development of new products.
What You'll Do
This position will have primary responsibility for the Jamison, Jamison HPD, and future product lines.
They will take the lead on calls for these products with support from the Jamison Engineering Department, but also help support BMP USA customers as well.
They will be responsible for working closely with the technical service department for BMP USA, learning from one another, and creating a strong team that provides the BMP Group with industry-leading technical support.
What You Bring
Required Qualifications
High School Diploma or its equivalent with three (3) or more years of experience in the field or in a related area.
Proficient in Microsoft Office and basic computer skills.
Detail oriented with a drive to learn and adapt.
Excellent mechanical skills, familiarity with power and hand tools.
Technically competent, quick study, and excellent people skills.
Standout Qualifications
Five (5) or more years of experience.
Associate’s degree in the field or a related area.
Experience at a call center or hands on equipment repair work.
Experience in troubleshooting equipment.
Experience with ladder logic and wiring diagrams.
Excellent verbal and written communication skills.
Strong problem solving skills.
What We Offer
Summary of Benefits
Insurances at no cost to the employee, including medical, dental, vision, prescription, and life.
FSA and HRA medical spending accounts.
401k with a match up to 4% of employee's paycheck.
With over 110 years of experience, it is not unusual that Jamison doors outlast the structures they protect. Jamison Door Company provides entry and exit solutions for a variety of applications and industries. You can expect a high-quality, engineered product that will work immediately and for many years to come.
Jamison Door's reputation is best-in-class for cold storage. Manufactured by highly skilled engineers, craftspeople, and factory members, our specialty doors are made with pride, strength, stability, and long-lasting quality.
Offices: 55 JV Jamison Drive, Hagerstown, Maryland 21740-3898, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,214 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 664 of the 11214 open customer service & support positions offer remote or hybrid work (291 remote, 373 hybrid).
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