Job Summary Act as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement…
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportati…
Skills: Commercial insurance, Risk assessment, Professional liability, Account management, Lead generation
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Are you a team player that others can rely on? Then let your career take off with AGI as a Cargo Acceptance Agent! AGI is an av…
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
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Skills: Team leadership, Recruiting, Interviewing, Hiring, Delegation
DICK'S Sporting Goods
Team Captain Endzone & Loyalty (Front End)
Joliet, Illinois, United States · On-site
$50k–$64k/yr
Mid level$3.5B raised
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Skills: Retail management, Customer service, Team leadership, Merchandising, Inventory management
DICK'S Sporting Goods
Specialist Sport & Outdoor
Joliet, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$3.5B raised
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Working at Freudenberg: We will wow your world! Responsibilities: Provide local support of the Aurora, Illinois, Regional HQ/Production/Warehouse site as well as remote support for 6 offices and 1 Production/Warehouse si…
Skills: PC Hardware, Network Administration, Microsoft Software, Troubleshooting, Customer Service
DICK'S Sporting Goods
Team Captain Footwear
Joliet, Illinois, United States · On-site
$50k–$64k/yr
Mid level$3.5B raised
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Leadership, Retail management, Sales, Merchandising, Customer service
DICK'S Sporting Goods
Specialist Apparel
Joliet, Illinois, United States · On-site
$18/hr–$26/hr
Entry level$3.5B raised
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As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
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Nexstar Media Group is seeking a skilled and motivated IT Specialist to join our Engineering organization in Chicago supporting both NewsNation and WGN-TV. If you're ready for a challenging and dynamic opportunity to wor…
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Product and Implementation Specialist- Fintech Services
Chicago, Illinois, United States · On-site
$60k–$80k/yr
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Lakhani Hospitality, Inc.
Front Desk Agent
Oakbrook Terrace, Illinois, United States · On-site
$16/hr–$17/hr
Entry level
Job DetailsJob Location: J&S Hospitality Inc - Oakbrook Terrace, IL 60181Salary Range: $16.00 - $17.00 HourlyJoin our team at Holiday Inn Oakbrook Terrace! Holiday Inn Oakbrook Terrace is a full-service hotel featuring 2…
Skills: Customer service, Computer knowledge, Communication, Up-selling, Problem solving
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Skills: Physical therapy assistance, Patient care, Clinical documentation, Scheduling, Communication
Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters – Itasca, IL Total Compensation (Base + Bonus): $68,281 What You’ll Do As a Collection Specialist you will be responsible for collecting past d…
Skills: Collections, Billing, Accounts receivable, Excel, Business writing
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$79k–$119k/yr
Full-time
bachelor degree
Health Insurance, Life Insurance, Disability Insurance, 401(k) Contributions, Paid Time Off, Employee Assistance Program
Posted 11d ago
~40 hrs/week
Responsibilities
The Specialist Quality Solutions acts as a liaison between quality and product divisions to prioritize and implement quality initiatives. They are responsible for resolving complex customer quality issues, leading risk analysis, and developing programs to improve quality outcomes.
Requirements
Candidates must have a bachelor's degree and at least 5 years of experience in quality, marketing, or a related field. Additionally, the role requires at least 2 years of experience in cross-functional project management and delivering professional presentations.
Full job description
Job Summary
Act as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives. Responsible for analysis of challenges identified by leadership and independently recommending and implementing solutions.
Job Description
MAJOR RESPONSIBILITIES
Resolve urgent and complex customer quality issues in a timely and professional manner.
Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our Custom Procedure Tray customers.
Analyze customer specific quality data and map engagement strategies to address quality trends.
Troubleshoot potential quality trends related to Medline custom kits
Develop content and present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.
MINIMUM JOB REQUIREMENTS
Education
Bachelor’s degree.
Work Experience
At least 5 years of experience quality, marketing, or related field.
At least 2 years’ experience in managing projects with cross functional teams.
At least 2 years’ experience in developing and delivering presentations.
Knowledge / Skills / Abilities
Ability to communicate technical information to non-technical audiences including executive level internal and external stakeholders.
Skill and ability to complete assignments and projects within tight timeframes.
Ability to coordinate concurrent projects and manage competing priorities and critical deadlines.
Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
Position requires travel up to 25% of the time for business purposes (within state and out of state).
PREFERRED JOB REQUIREMENTS
Knowledge / Skills / Abilities
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$79,000.00 - $119,000.00 Annual
The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
Industry
Medical Equipment Manufacturing
Company size
10,001+ employees
Headquarters
Northfield, IL
LinkedIn followers
451,862
Total funding
$6.5B
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Ill., the company employs more than 45,000 people worldwide and operates in more than 100 countries. To learn more about how Medline makes healthcare run better, visit www.medline.com.
Offices: Three Lakes Drive, Northfield, IL 60093, US · Pune, IN · One Medline Place, Mundelein, IL 60060, US · Nuevo Laredo, MX · Mexicali, MX
Manufacturing and distribution of medical suppliesMedical Devicesand Supply ChainConsumer GoodsHealth CareHospitalityMedicalManufacturing
How much do Customer Service & Support jobs in Illinois pay?
Based on 3821 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 28,182 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1932 of the 28182 open customer service & support positions offer remote or hybrid work (751 remote, 1181 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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