New Horizons Center for Cosmetic Surgery With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: t…
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$17/hr–$25/hr
Other
high school, associate degree
Competitive Pay
Posted 5h ago
~40 hrs/week
Responsibilities
The Front Office Receptionist manages patient registration, scheduling, and insurance verification using medical systems. They are responsible for providing exceptional customer service and maintaining a clean, organized reception area.
Requirements
A high school diploma is required, while an associate degree and one year of healthcare customer service experience are preferred. Bilingual proficiency in Spanish and English is also desired.
Full job description
New Horizons Center for Cosmetic Surgery
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient’s appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients’ rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Bi-lingual in Spanish and English, preferred
Benefits of joining Qualderm Partners:
Competitive Pay – Attractive compensation to reward your hard work
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Compensation Range: $17.00 - $25.00 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
Qualderm – A Skin and Aesthetics Wellness Family committed to supporting high-quality patient care! We remain steadfast in our dedication to patients and our goal to support a patient experience that is second to none. Qualderm supports 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation. Qualderm believes that profitability and quality are not mutually exclusive. In fact, quality is at the core of every Qualderm engagement. Physicians retain clinical autonomy to ensure their patients get the highest-quality care. We also leverage our larger provider network to secure preferred rates with industry-leading vendors in areas such as medical supplies, malpractice insurance, employee benefits and IT. Qualderm develops and executes strategies to better position dermatology practices for industry challenges. Our ongoing support optimizes practice operations and finances, as well as ensures legal and regulatory compliance. Qualderm's forward-thinking, data-driven approach helps physicians make the best business decisions for their practices. Visit www.Qualderm.com for more information.
Offices: 5141 Virginia Way, Ste 350, Brentwood, Tennessee 37027, US
dermatologymohs surgerycosmetic dermatologyplastic surgeryreconstructive surgeryskin wellnesshealthcaremedical servicesand skin healthHealth Care
How many Customer Service & Support jobs are open in Skokie, IL right now?
There are currently 222 open customer service & support positions in Skokie, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Skokie, IL?
Companies currently hiring include Domino's, Life Time Inc., Macy's, Nordstrom, Nevada System of Higher Education, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Skokie, IL?
Yes — 6 of the 222 open customer service & support positions offer remote or hybrid work (2 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Skokie, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.