Melrose Park, Illinois, United States · On-site
$90k–$120k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Leadership, Budget Management, Collision Repair Operations, Performance Management, Customer Experience
Mundelein, Illinois, United States · Hybrid
$62k–$93k/yr
Job Summary The Associate Product Complaints Specialist role is responsible for executing all aspects of product complaint management, investigation, and servicing requests. They also provide light support and guidance t…
Skills: Product complaint management, Investigation, Quality assurance, Regulatory compliance, Root cause analysis
Chicago, Illinois, United States · On-site
$23/hr–$25/hr
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Administrative support, Work order management, Property management, Customer service, Vendor contract management
South Chicago Heights, Illinois, United States · On-site
$15/hr–$16/hr
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations
Evanston, Illinois, United States · On-site
$15/hr–$18/hr
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of…
Skills: Facility maintenance, Customer service, Cleaning, Inventory management, Safety compliance
Chicago, Illinois, United States · Hybrid
Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety…
Skills: Passenger service operations, Team leadership, Staffing management, Budget administration, Labor agreement compliance
Gurnee, Illinois, United States · On-site
Overview To assist the management in the daily operation of Retail locations. Primary functions include guest service, handling sales transactions and upkeep of location. Responsibilities Essential Duties and Responsibil…
Skills: Customer service, Cashiering, POS register operation, Inventory management, Merchandising
Elmwood Park, Illinois, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security, Access control, Visitor management, Customer service, Emergency response
Chicago, Illinois, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Security supervision, Team leadership, Crisis management, Customer service, Communication
Chicago, Illinois, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access control, Customer service, Security monitoring, Visitor management, Emergency response
Oak Park, Illinois, United States · On-site
$65k–$151k/yr
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp…
Skills: Collision repair, Estimating, Customer service, Damage evaluation, Insurance procedures
Chicago, Illinois, United States · On-site
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Customer Service, Communication, Cash Handling, Reservation Management, Hospitality
Edwardsville, Illinois, United States · On-site
$16/hr–$17/hr
Overview The Senior Assistant Manager supports and executes all aspects of operations and merchandising for their store in partnership with the Store Manager. The Senior Assistant is responsible for driving business resu…
Skills: Retail operations, Merchandising, Team leadership, Customer service, Sales growth
Wood River, Illinois, United States · On-site
$17/hr–$18/hr
Overview We are seeking a Revenue Cycle Representative I (Billing) to join our team. This role supports billing operations and accounts receivable functions, ensuring accurate claim submission, timely follow-up, and effe…
Skills: Medical billing, Accounts receivable, Claim submission, Data entry, Medical terminology
Vandalia, Illinois, United States · On-site
$15/hr–$15/hr
Job DetailsJob Location: Vandalia Store - Vandalia, IL 62471Position Type: Part TimeEducation Level: NoneSalary Range: $15.00 - $15.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: RetailOur Mission: Providing…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Donation Processing
South Elgin, Illinois, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail sales, Customer service, Bilingual, Spanish, Communication skills
Illinois, United States · On-site
Job Description: Resident Service Engineer - Chicago, IL Schedule: Friday-Sunday 8:00am- 6:30pm About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. …
Skills: Mechanical equipment maintenance, Troubleshooting, Technical documentation, Customer service, Machine operation
Illinois, United States · On-site
Job Description: Resident Service Engineer - Chicago, IL Schedule: Monday-Thursday 6:00pm - 4:30am About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the worl…
Skills: Mechanical equipment maintenance, Troubleshooting, Technical documentation, Customer service, Machine operation
Illinois, United States · On-site
Job Description: Resident Service Engineer - Chicago, IL Schedule: Friday-Sunday 8pm- 8:30am About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. We …
Skills: Mechanical equipment maintenance, Troubleshooting, Technical drawing interpretation, Customer service, Machine operation
Cary, Illinois, United States · On-site
$65k–$110k/yr
DRIVE QUALITY EXCELLENCE AT COILCRAFT Position: Quality Engineer Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineerin…
Skills: Quality Engineering, Manufacturing Engineering, Process Capability Studies, Statistical Analysis, IATF 16949
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The General Manager is responsible for overseeing daily collision center operations, including managing budgets, sales targets, and facility maintenance. They lead the team by coaching staff, ensuring high-quality customer service, and maintaining compliance with safety and operational policies.
Candidates must have post-secondary education or equivalent experience in a collision repair environment. Proven leadership skills and the ability to manage performance and client experiences are essential.
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that’s built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth
Provide training for all staff as necessary
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Pay: $90,000 - $120,000 a year.
#ABTNORTH
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Offices: 1745 Ellice Ave, Unit C1, Winnipeg, Manitoba R3H 1A6, CA
Based on 3385 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$108k per year. Individual offers vary with seniority, company size, and specialization.
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