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The Forward Deployed Engineer will work directly with enterprise customers to build and deploy integration and Agentic AI solutions from discovery through post-launch. Responsibilities include developing scalable features, managing production-grade integrations, and maintaining a library of reusable AI workflows.
Requirements
Candidates must have strong proficiency in Java and Python, along with practical experience in LLMs and agentic frameworks like LangGraph. A solid understanding of data structures, algorithms, and the ability to communicate effectively with technical and non-technical stakeholders is required.
Full job description
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
We're looking for a Forward Deployed Engineer who thrives at the intersection of software engineering and direct customer impact. You'll work alongside enterprise customers from first technical discovery through post-launch building and deploying integration and Agentic AI solutions. You hear a customer's problem and you build the solution. Speed, quality, and AI fluency aren't aspirational here; they're how this team operates every day.
What You'll Do
Customer-Facing Engineering – Join discovery and technical calls, answer complex questions with concrete solutions on the spot, and deploy agentic workflows.
Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
AI Workflow Development – Write and extend LangGraph-based workflows and Agent Studio customizations that orchestrate real supply chain operations.
Integration Development – Design and develop production-grade integrations to connect with customer systems to solve complex supply chain problems.
Quality & Ownership – Write thorough RCAs for integration failures, own fixes through resolution, and conduct code reviews before any customer deployment.
Knowledge Building – Contribute to the team's reusable integration and AI workflow library, and mentor incoming FDEs.
Must Have
Strong proficiency in Java, Python — clean, production-grade code with proper error handling and test coverage.
Solid data structures and algorithms fundamentals — you reason about complexity and pick the right approach, not the obvious one.
Hands-on experience with LLMs, prompt engineering, and agentic workflow design — practical, not theoretical.
Familiarity with LangGraph, LangChain, or equivalent agentic frameworks.
Clear, confident communication with both technical and non-technical stakeholders.
Experience with queueing systems, data warehouses, and ETL processes is a plus.
Nice to Have
Background in supply chain, logistics, or B2B SaaS.
Familiarity with EDI standards, TMS/WMS systems, or carrier integrations.
Experience with low-code workflow platforms such as n8n, Pipedream, or Temporal.
Ability to document and communicate integration designs visually using Lucidchart, draw.io, or similar tools.
Compensation
The expected annual base salary range for this role is $70,000 - $100,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
Benefits
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
Benefits include:
Medical, Dental & Vision benefits starting on first day of employment
401k Retirement savings with employer match
Bonus and incentive compensation as well as employee stock option program
Employer paid life insurance and short term disability insurance
Generous PTO, global recharge days, and volunteer days
Paid parental leave for all parents
Family planning and inclusive wellbeing resources
Technology reimbursement
Commuter benefits for in-office employees (Chicago)
Annual Wellness Stipend
Ongoing learning & development opportunities
About FourKites
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.
Related keywords
JavaPythonLLMsPrompt EngineeringLangGraphLangChainAgentic AISupply ChainLogisticsB2B SaaSEDITMSWMSETLData WarehousingQueueing Systems
Helping the world's biggest brands turn real-time visibility data into automated execution.
Industry
Software Development
Company size
501-1,000 employees
Founded
2014
Headquarters
Chicago, Illinois
LinkedIn followers
79,206
Total funding
$242M
FourKites is the global leader in AI-driven supply chain transformation technologies, helping the world's biggest brands and businesses turn data into action like never before.
FourKites' Intelligent Control Tower breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. Combined with AI-powered digital workers, this first-of-its-kind technology enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain.
FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.
Offices: 300 S Riverside Plaza, Suite 850, Chicago, Illinois 60606, US · 1, DLF CyberCity, Shivaji Gardens, 124, Poonamallee High Rd, Ramapuram, Block 1 A 5th floor, Chennai, Tamil Nadu 600089, IN · Alameda Grajaú 614, Barueri, São Paulo 06454-050, BR · H.J.E. Wenckebachweg 123, D1.05, Amsterdam, North Holland 1114, NL
Logistics and Supply ChainCloud ComputingConnected DevicesTruckingTransportation and LogisticsSupply Chain VisibilityLTL FreightShippingDigital TransformationFreight And Logistics Visibility
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