Colorado Springs, Colorado, United States · On-site
Mid level
The Delivery Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providin…
Skills: Auditing, Training, Coaching, Process Improvement, Metrics Reporting
The Cargo Handler is responsible for loading and unloading freight on trailers in a safe and timely manner. Frequent lifting, pulling, pushing and carrying of freight is required. Must accurately stage and audit next day…
The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in dr…
Skills: Customer service, Detail oriented, Organizational skills, Time management, Problem solving
The Continuous Improvement Analyst utilizes specific strategic account management processes to drive growth and continuous improvement throughout all areas of the business. Essential Job Functions: Assist Account Managem…
Skills: Strategic account management, Process development, Data analysis, Performance metrics, Reporting tools
This position will oversee and manage the pricing and contract renewal process for Hub Group’s current business. They will conduct analysis and modeling of current operations, and manage the analysis, design and construc…
The Capacity Planner is responsible for analyzing Driver Optimization solutions and assigning loads to HGT capacity within an assigned geographic territory. In this role, the Capacity Planner is responsible for daily mar…
The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in dr…
Skills: Customer service, Detail oriented, Organizational skills, Time management, Problem solving
The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in dr…
Skills: Customer service, Detail oriented, Organizational skills, Time management, Problem solving
The Manager, Consolidation & Fulfillment Operations is responsible for the overall performance of the fulfillment and production operations, including transportation routing, customer service, and inventory control. Esse…
The Cargo Handler is responsible for loading and unloading freight on trailers in a safe and timely manner. Frequent lifting, pulling, pushing and carrying of freight is required. Must accurately stage and audit next day…
The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in dr…
Skills: Customer service, Detail oriented, Organizational skills, Time management, Problem solving
The Cargo Handler is responsible for loading and unloading freight on trailers in a safe and timely manner. Frequent lifting, pulling, pushing and carrying of freight is required. Must accurately stage and audit next day…
The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/…
The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/…
The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/…
The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in dr…
Skills: Customer service, Detail oriented, Organizational skills, Time management, Problem solving
The Manager, Consolidation & Fulfillment Operations is responsible for the overall performance of the fulfillment and production operations, including transportation routing, customer service, and inventory control. Esse…
Skills: Operations Management, Logistics Management, Warehouse Management, Production Planning, Inventory Control
The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand…
Skills: Operations Management, Relationship Building, Recruiting, P&L Management, Team Leadership
The Terminal Manager is responsible for leading safe operations while delivering high service/quality and overall cost performance of the terminal. The Terminal Manager will interact with all levels of company personnel …
Responsible for the management of 30-35 company drivers. The driver manager (“DM”) is a key leadership position that oversees the day to day execution of his/her assigned driver fleet. The DM is accountable for the perfo…
Skills: Leadership, Driver management, Performance management, Problem solving, Analytical skills
The Delivery Manager oversees quarterly client and internal process audits while providing training and coaching to location staff. They are responsible for monitoring operational metrics, investigating damage concerns, and ensuring adherence to safety and quality SOPs.
Requirements
Candidates must possess a high school diploma or GED and have strong organizational and communication skills. The role requires the ability to perform quality audits, operate a forklift, and lift up to 70lbs in a fast-paced environment.
Full job description
The Delivery Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner.
Core Responsibilities & Duties:
Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics
Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance
Assist with the training / on boarding of new hires
Assist with the re-training and quality performance evaluation of current employees
Investigate customer damage concerns for root cause analysis
Ensure all company SOP’s are adhered to
Adhere to all company forklift safety policies
Report safety concerns or damages noted on the forklift to a manager/supervisor
Address OSDM during loading/unloading with cargo handler/manager/supervisor
Collaborate with local managers on corrective action plans
Must be willing to work various shifts and days as necessary
Other duties as assigned
Requirements:
High school diploma or GED equivalent
Organizational and prioritization skills
Self-motivated and maintains a high level of energy
Strong verbal and personal communication skills
Ability to communicate effectively verbally and in writing.
Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with employees to enhance performance
Ability to carry out assigned task to their completion and meet deadlines
Ability to pass forklift and hazardous certifications yearly.
Ability to lift and pull cargo which weights 70lbs or less
Ability to work under pressure and problem solve
Ability to read and understand industry documents (container load plans, bill of lading, bonded documents
Skills:
Ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced environment
General computer skills - Microsoft Office, Outlook, AS400
Strong verbal and written communication skills
Salary: up to $60,400 /year base salary + Bonus Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
For over 50 years, Hub Group has been dedicated to serving customers with innovative value-driving supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation and logistics management solutions to scale and evolve with them. Supported by a powerful asset-backed network and a team of industry experts, our solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe.
Hub Group’s omni-channel fulfillment provides you with everything you need to get your product to the end consumer from a single 3PL fulfillment partner. Whether you’re an established retailer or new to e-commerce as a retail sales channel, we have the e-commerce order fulfillment services to help you succeed. Our strategic network of technology-driven, highly automated warehouses provides access to 99.7% of the US population within an average of 1.2 days, allowing you to stage inventory and fulfill orders with confidence and ease. Our ability to integrate directly with shopping cart or e-commerce platforms gives you the flexibility to service customers with an omni-channel approach while keeping inventory consolidated. With an extensive footprint of technologically advanced fulfillment centers, offering the flexibility of asset and non-asset services, Hub Group is your source for truly end-to-end services for your supply chain.
At Hub Group, we know The Way Ahead.
Offices: 2001 Hub Group Way, Oak Brook, IL 60523, US
For over 50 years, Hub Group has been dedicated to serving customers with innovative value-driving supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation and logistics management solutions to scale and evolve with them. Supported by a powerful asset-backed network and a team of industry experts, our solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe.
Hub Group’s omni-channel fulfillment provides you with everything you need to get your product to the end consumer from a single 3PL fulfillment partner. Whether you’re an established retailer or new to e-commerce as a retail sales channel, we have the e-commerce order fulfillment services to help you succeed. Our strategic network of technology-driven, highly automated warehouses provides access to 99.7% of the US population within an average of 1.2 days, allowing you to stage inventory and fulfill orders with confidence and ease. Our ability to integrate directly with shopping cart or e-commerce platforms gives you the flexibility to service customers with an omni-channel approach while keeping inventory consolidated. With an extensive footprint of technologically advanced fulfillment centers, offering the flexibility of asset and non-asset services, Hub Group is your source for truly end-to-end services for your supply chain.
At Hub Group, we know The Way Ahead.
Offices: 2001 Hub Group Way, Oak Brook, IL 60523, US