Aspen, Colorado, United States · On-site
Company Description The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodation…
Skills: Customer Service, Guest Relations, Problem Solving, Critical Thinking, Active Listening
Aspen, Colorado, United States · On-site
Company Description The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodation…
Skills: Guest Relations, Problem-solving, Critical thinking, Active listening, Interpersonal skills
Denver, Colorado, United States · On-site
$19/hr–$20/hr
Job Description The Driver is responsible for helping to implement the community’s Art of Living WellSM philosophy and the multidimensions of Art of Living Well through daily interaction with residents and providing tran…
Skills: Driving, Customer Service, Scheduling, Vehicle Maintenance, Event Setup
Snowmass Village, Colorado, United States · On-site
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Customer Service, Sales, Reservations Management, Upselling, Cross-selling
Denver, Colorado, United States · On-site
$23/hr–$25/hr
Description Location: Denver, CO At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first …
Skills: Sales, Customer Service, Leasing, Marketing, Yardi
Denver, Colorado, United States · On-site
$20/hr–$23/hr
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Housekeeping, Sanitation Standards, Cleaning Chemicals, Linen Care, Bed-making
Grand Junction, Colorado, United States · On-site
$26/hr–$29/hr
Activities Director - Orchard Mesa Mesa AZ About us CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West. Our diverse portfolio of properties, rangi…
Skills: Event Planning, Budget Management, Community Engagement, Program Development, Communication
Denver, Colorado, United States · On-site
$68k–$72k/yr
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Restaurant Management, Staff Coaching, Scheduling, Payroll Systems, Inventory Management
Arvada, Colorado, United States · On-site
*Please Note: This position will be posted through, Tuesday, August 4th, 2026* Pay: $16.45 Hr. Please tell us about your availability. For this position, availability to work evenings and weekends is a must! JOB SUMMARY:…
Skills: Customer Service, Donation Sorting, Inventory Management, Basic Computer Skills, Heavy Lifting
GIA Legacy PlanningDenver, Colorado, United States · Remote Solely
🌟 Join the Stars: Licensed Life & Health Insurance Agent 🌟 Location: Remote Position/ Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us: GIA Legacy planning is a dynamic and …
Skills: Insurance Sales, Client Relationship Management, Lead Generation, Networking, Communication Skills
Denver, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Mixology, Wine Knowledge, Cash Handling, Credit Card Processing, Guest Service
Denver, Colorado, United States · On-site
Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, d…
Skills: Customer Service, POS Systems, Food and Beverage Knowledge, Upselling, Multitasking
Aspen, Colorado, United States · On-site
Company Description Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered b…
Skills: Customer Service, Food Safety, Hygiene Standards, Organization, Communication
Colorado Springs, Colorado, United States · On-site
$17/hr–$25/hr
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders …
Skills: Order Picking, Customer Service, Payment Processing, Inventory Management, Basic Mathematics
Snowmass Village, Colorado, United States · On-site
Company Description Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Lime…
Skills: Hospitality Management, Private Club Operations, Ski Equipment Handling, Team Leadership, Guest Relations
Aspen, Colorado, United States · On-site
Company Description With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes…
Skills: Customer Service, Lift Operation, Safety Compliance, Communication, Teamwork
Snowmass Village, Colorado, United States · On-site
Company Description Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Lime…
Skills: Leadership, Team Management, Guest Relations, Ski Equipment Handling, Inventory Management
Snowmass Village, Colorado, United States · On-site
$60k–$70k/yr
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Supervision, Guest Service, Sales Management, Point-of-Sale (POS) Systems, Staff Training
Aspen, Colorado, United States · On-site
$64k–$74k/yr
Company Description With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by …
Skills: Staff Management, Guest Service, Sales Techniques, Cash Handling, Upselling
Aurora, Colorado, United States · On-site
$18/hr–$22/hr
Description At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping customers. As a Retail Parts Puller, you will work closely with the Sales team to assist customers with the removal and retrie…
Skills: Automotive Parts Identification, Hand Tools, Power Tools, Inventory Management, Customer Service
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Acts as a hotel ambassador by providing expert knowledge of property amenities and local activities to guests. Responsible for guest registration, check-in/out procedures, and coordinating special requirements across departments.
Requires a high school diploma or GED and at least one year of concierge or customer service experience. Candidates should possess strong communication skills and intimate knowledge of local mountain and town activities.
The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.
Inspired by place, united by purpose, defined by you, The Little Nell is a a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.
The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain.
For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. As the Concierge, you will welcome and register guests, present statements, check credit and collect payment. The Concierge reports to the Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until August 16, 2026.
Essential Job Functions/Key Job Responsibilities
• Recommend and book activities for guest’s ability/skill level and interest
• Check guests in or out of hotel in accordance with procedures
• Record any guest complaints or problems and notify appropriate staff individuals
• Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
• Coordinate with other departments daily needs or special requirements for all hotel guests
• Responsible for maintaining cash bank and for daily settling of cash bank
• Comply with all policies and procedures for the Concierge Department as well as Aspen One
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand
• Other duties as assigned
Education & Experience Requirements
• High School Diploma or GED required, bachelor's degree preferred
• 1 year of concierge or customer service experience required
• Colorado Notary preferred
Knowledge, Skills & Abilities
• Intimate knowledge of local mountain, town activities and events in the area
• Knowledge of customer preferences and how to meet or exceed them
• Familiarity with hotel fire and safety procedures
• Familiar with hotel services, hours of operation
• Knowledge of daily functions, locations and times to assist guests with inquiries
• Excellent verbal and written communication skills to interact professionally with guests, vendors and other staff members
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to work effectively in team settings, contributing positively to group dynamics
• Ability to build and maintain relationships with local businesses
• Ability to complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Work Environment & Physical Demands
• Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
• Regularly work indoors with no adverse conditions
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
The hospitality division of Aspen One, featuring a portfolio of hotels, residences and private clubs.
Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City. Aspen Hospitality’s Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, and Denver, and in Ketchum, Idaho. Two new Limelight hotels will also open in 2025 in Boulder, Colorado and Mammoth, California. Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit www.aspenhospitality.co.
Offices: 675 E Durant Ave, Aspen, Colorado 81611, US · 355 S Monarch St, Aspen, Colorado 81611, US · 65 Wood Rd, Snowmass Village, Colorado 81615, US · 151 S Main St, Ketchum, Idaho 83340, US · 501 E Dean St, Aspen, Colorado 81611, US
View all jobs at Aspen HospitalityBased on 2229 listings with disclosed salaries, most customer service & support jobs in Colorado pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
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