Office Services Technician - Case Management - Full Time
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$21/hr–$28/hr
Mid level
Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical off…
Skills: Clerical support, Data entry, Customer service, Record keeping, Proofreading
Catering Sales Manager - Hilton San Diego Bayfront
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$35/hr–$36/hr
Mid level$12B raised
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Temporary Admissions and Financial Aid Advisor (fixed term of up to approximately one year)
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Mid level
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Rancho Santa Fe, California, United States · On-site
Mid level
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$21/hr–$28/hr
Full-time
high school
New hire premium, Deferred compensation plan, Shift differential pay, Holidays, Paid time off, Retirement plan
Posted 9h ago
~40 hrs/week
Responsibilities
The Office Services Technician performs a variety of clerical support activities including data entry, document preparation, and records management. They also provide customer service by responding to inquiries and resolving discrepancies for internal and external stakeholders.
Requirements
Candidates must possess a high school diploma or G.E.D. and at least two years of relevant clerical and computer experience. Proficiency in word processing software and a typing speed of 45 net words per minute are required.
Full job description
Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.
Career Opportunities within Kern Medical include many benefits such as:
New Hire Premium: +6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
Shift Differential Pay: varies per classification.
A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision and Life Insurance.
Position: Office service technician
Compensation
The estimated pay for this position is $21.0784 to $28.3277 per hour. The rates shown include a 6% premium pay (base= $-$ plus 6%). This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses. In addition, this position may be eligible for participation and company contributions into the Kern County Employees’ Retirement Plan.
Definition:
Under direct supervision, to perform a wide variety of clerical support activities of average difficulty and complexity requiring previous clerical experience. Incumbents might perform activities related to: preparing routine reports; collecting money and preparing deposits; providing customer service and resolving customers’ problems; conducting basic research; preparing minutes; and, proofreading, editing, and updating a variety of documents.
Distinguishing Characteristics:
This is the second level of the office services series. The Office Services Technician is distinguished from the Office Services Assistant by its wide variety of clerical support activities requiring previous clerical experience. Incumbents are expected to apply a moderate amount of initiative and independent judgment to perform duties within standardized and established policies. Depending upon assignment, incumbents may be required to develop a moderate understanding of technical subject matter unique to the work area. The Office Services Technician is distinguished from the Office Services Specialist, which performs specialized support activities requiring knowledge and experience in the area of assignment.
Essential Functions:
Responds to requests for information from the general public, other internal departments, and employees; researches and resolves discrepancies with information.
Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing.
Prepares routine documents and information by typing, performing data entry or word processing; compiles data for routine reports.
Receives, sorts, and distributes a variety of correspondence, records, and information to appropriate personnel and the general public.
Processes a variety of forms and paperwork, using established procedures; receives monies from customers; prepares and disseminates receipts to appropriate individuals; prepares related bank deposits.
Files documents alphabetically, numerically, or by other prescribed method; maintains departmental records; coordinates records retention activities for assigned department.
Prepares meeting agendas; assembles agenda packets; attends meetings and takes minutes; distributes meeting minutes to appropriate individuals.
Proofreads, edits, and updates a variety of documents.
Monitors and maintains office inventory and supply levels.
Other Functions:
Performs other duties of similar nature or level as required.
Employment Standards:
High School Diploma, G.E.D. or equivalent, AND two years of clerical, general computer and office experience directly related to the area of assignment; or, an equivalent combination of education and experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.
Certification of Typing/Keyboarding speed of 45 net words per minute
Additional Requirements:
Some Positions May Require:
Possession of a Valid California Driver’s License
Certification of Transcription speed of 45 net words per minute
Proficiency in the use of word processing software, such as Microsoft Word or Word Perfect.
Knowledge of:
Inventory maintenance principles; customer service principles; standard office procedures, methods, and equipment; basic filing and recordkeeping principles; basic mathematical concepts; English language, grammar, and punctuation.
Skill in:
Preparing a variety of reports; prioritizing work; performing multiple tasks simultaneously; entering information into a database; maintaining various records and files; preparing meeting agendas and minutes; using computers and related software applications; performing mathematical calculations; processing forms using established
guidelines; providing customer service; filing; keyboarding; using standard office equipment; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.
Supplemental:
A background check may be required for this classification.
All Kern Medical employees are designated “Disaster Service Workers”. In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner.
If position responsibilities require driving a personal vehicle, then possession of a current valid California Driver’s License and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.
If position responsibilities require driving a vehicle owned, leased or rented by Kern Medical, then possession of a current valid California Driver’s license, a signed authorization for Release of Drivers Record Information and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.
Since our beginning in 1867, Kern Medical has served as an integral part of the community. Our 222-licensed bed acute care teaching hospital and outpatient clinics offer many services unavailable to the rest of the community. These services include:
- The only Level II Trauma program between Fresno and Los Angeles
- Academic teaching programs that have trained many of the physicians now practicing
in our community. Each year, over 200 residents, fellows, and medical students enroll in
Kern Medical's training programs.
- Hospital-based high-risk pregnancy services
- Inpatient psychiatric services integrated with the County's mental health programs
- Integrated outpatient clinics with locations at our Columbus Clinic (1111 Columbus Avenue), Medical
Center Campus (1700 Mt. Vernon Avenue), and on Truxtun Avenue (6401 Truxtun Avenue, Suite A-1)
As an academic teaching hospital, we are affiliated with UCLA and its David Geffen School of Medicine, with many of our physicians also holding faculty positions at UCLA. Our physician training ranges from three to five years with residencies in internal medicine, surgery, family practice, emergency medicine, obstetrics and gynecology, and psychiatry.
We offer an extensive array of services to all – regardless of their circumstances. We continue to add new medical technologies, recruit outstanding physicians in new specialties, and further expand our affiliation with UCLA. We are proud of our founding mission focused on caring for you and your loved ones with the highest quality and most compassionate service.
Offices: 1700 Mt. Vernon, Bakersfield, CA 93306, US · 1111 Columbus Avenue, Bakersfield, CA 93306, US
Level II Trauma CenterAcademic Teaching Hospital - UCLA AffiliatedHospital Based High Risk Pregnancy ServicesInpatient Psychiatric ServicesIntegrated Outpatient Clinicsand KernMedicalFoundation.comHospitalHealth CareEducation
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