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Part-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The Golf Shop Coordinator assists members and guests with their golfing needs while managing retail sales and shop operations. They are responsible for maintaining the shop's appearance, processing transactions, and coordinating reservations through the point of sale system.
Requirements
Candidates must have a high school education or equivalent and one to two years of experience in retail or business practices. Previous customer service experience is required to ensure a high standard of guest interaction.
Full job description
Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability – compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy – the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals.
Tee up your career as a part of our team with the TPC Network!
The Coordinator works with the Assistant Golf Professionals to serve Members and Guests in the Golf Shop. They are most influential in generating retail sales for the club. They conscientiously tend to the needs of the players and guests ensuring that their golf experience runs as smoothly and enjoyably as possible.
QUALIFICATIONS
High school education or equivalent education
Basic knowledge of general business practices, retail sales practices and procedures as would be acquired through one to two years of similar experience
Previous customer experience required
RESPONSIBILITIES/DUTIES
Assist PGA TOUR players, Members and Guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
Greet and welcome Members and Guests in a professional and courteous manner
Communicate clearly and professionally with Members, Guests, and fellow staff Members
Answer questions and provide assistance and information to Members & Guests
Answer telephones to schedule future starting times and communicate information in a pleasant and professional manner. This may include:
Accurately record time and date of reservation in the online reservation system
Make corrections and update online reservation system as appropriate when reservations have been filled or canceled
Email and telephone members/guests to verify advance reservations
Advises guests of any abnormal golf course conditions (overseeding, aerification etc.)
Communicate with local hotels/resorts concerning golf course profile (conditions)
Accurately open, operate and close the point of sale system per the Club Operations Manual
Handles and count cash, make accurate change, record credit cards, gift certificates and Member charges described by standard operating procedures
Collect green fees, car fees, and other incomes
Assist with physical inventories as required
Assist with the daily cleaning of the golf shop to ensure continued cleanliness and appearance of the Golf Shop, storage areas, and merchandise displays
Ensure that displays are kept at par stock inventory levels at all times and that the appearance meets or exceeds PGA TOUR Golf Course Properties, Inc. standards
Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of Members and Guests and offer appropriate merchandise alternatives
Assist with all closing procedures for the Golf Shop
Communicate up to date information accurately and effectively using radio communications to all areas of the golf course (i.e. Caddie master, outside operations, maintenance, etc.)
Special projects or other duties as assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Travel
Travel is not expected for this position
Work Schedule Expectations
This position requires shifts as necessary based on business levels
Supervisory Responsibility
This position has no direct supervisory responsibilities
Related keywords
Golf ShopRetail SalesCustomer ServicePoint Of SaleInventoryPGA TourHospitalityReservation SystemCash ManagementMerchandisingGolf CourseCommunicationOperationsScheduling
Located in the footsteps of the scenic Red Rock National Park, minutes away from the famous Las Vegas Strip, TPC Las Vegas is “desert elegance” on display. With a stunning backdrop of Red Rock Canyon, rugged natural landscape and the famed Las Vegas skyline, TPC Las Vegas (formerly known as TPC at The Canyons) is the only public PGA TOUR Facility in Nevada, making it a destination for celebrities, PGA TOUR players, novices and seasoned players alike. The Bobby Weed and Raymond Floyd design is a par 71, 7,104-yard layout providing multiple sets of tee boxes offering the ultimate experience in Las Vegas golf for players of all skill levels.
Offices: 9851 Canyon Run Dr, Las Vegas, Nevada, US
HospitalityEventsCorporate Outingsand Customer Service
How much do Customer Service & Support jobs in Arizona pay?
Based on 1295 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $47k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 17,926 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Circle K, Great Clips Inc., Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
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