Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care cu…
Skills: Opticianry, Prescription filling, Lens fitting, Frame selection, Customer service
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ABSN Admissions Advisor I- College of Nursing and Health Care Professions - Grand Canyon University (Hybrid)
Phoenix, Arizona, United States · Hybrid
Entry level
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About Us Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our cust…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$22/hr–$34/hr
Full-time
professional certificate
Bonuses, Commissions
Posted 8d ago
Apply by Oct 29
~40 hrs/week
Responsibilities
The role involves filling ophthalmic prescriptions, fitting lenses and frames, and providing exceptional customer service to drive store sales. You will also be responsible for maintaining professional relationships with doctors and associates while ensuring accurate measurements and plan administration.
Requirements
Candidates must hold applicable state licensure or certification by a nationally recognized optician association. A minimum of 1-2 years of experience in a related retail or customer service field is required.
Full job description
Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
Drive profitable store sales by fostering a customer care culture through practicing and use of effective retail sales skills utilizing the Total Customer Experience Model
Develop professional business relationships with other Associates, Host, and Doctor
Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following:
Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements
Recommend specific lenses, lens coatings, and frames to suit customer needs
Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools
Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes
Maximize Managed Vision Care relationships and sales opportunities as measured by:
Effective plan administration and local service
Improvements in average transaction
Locally initiated plans
Assist with the timely implementation of approved Marketing programs by executing marketing programs and initiatives
Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys
Other duties as assigned by Optical Manager and other Associates
Job Specifications
Typically has the following skills or abilities:
Required to hold applicable State licensure or certification by a nationally recognized optician association as an optician
Ability to sell through use of sales skills and accountability for sales results
Experience and results with a retail or customer service establishment
Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships
Success in store merchandising and attention to detail
Minimum of 1-2 years of experience in a related field
Experience with personal computers preferred
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $22.00 - $34.56
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
We help people see by delivering what matters most to our members—quality care, personalized attention, and the best choices in eyewear at the lowest out-of-pocket cost. VSP Vision Care is the leading provider of vision care and coverage. We’re committed to providing superior eye care and services that create members for life. #SeeWellBeWell
Offices: 3333 Quality Drive, Rancho Cordova, CA 95670, US
Vision BenefitsEye Health ManagementCharity Care and Community OutreachHealth-Focused Vision CareGovernment Market Solutionsand EyecareInsurance
How much do Customer Service & Support jobs in Arizona pay?
Based on 1256 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $47k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 17,818 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Circle K, Great Clips Inc., Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1131 of the 17818 open customer service & support positions offer remote or hybrid work (500 remote, 631 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Arizona