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Full-time
bachelor degree
Posted 8d ago
Apply by Sep 19
~35 hrs/week
Responsibilities
The EEO Specialist processes informal and formal discrimination complaints, coordinates Alternative Dispute Resolution, and conducts workforce analysis. They also develop EEO training programs and ensure organizational compliance with federal EEO laws and regulations.
Requirements
Candidates must possess a total of 6 years of experience, including 3 years of specialized experience in federal EEO principles and analytical work. A bachelor's degree may be substituted for a portion of the general experience requirement.
Full job description
Job Summary:
The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity (EEO) staff. The purpose of the position is to lead/guide internal EEO Specialist , process EEO complaints, coordinating Alternative Dispute Resolution (ADR), developing and providing EEO Training, maintaining EEO data, conducting workforce analysis, and reviewing EEO case law This position will report to the EEO Complaints Manager.
Duties and Responsibilities:
EEO Complaints Processing
Administers the EEO informal and formal complaints processing to include counseling, coordinate ADR and investigations. Incumbent attempts effective resolution during informal stage.
Monitors complaints to ensure effective and efficient completion, and takes appropriate actions to expedite complaint processing, when necessary. Incumbent is also responsible for compiling, reporting, and analyzing statistical data to evaluate effectiveness of program, and determining trends and identifying problem areas.
Establishes the facts, analyzes and evaluates complaints and negotiates informal adjustments with complainant and management whenever possible. Consults with cognizant line officials to develop resolution to complaints of discrimination and prepares final recommendation to Deputy Equal Employment Opportunity Officer (DEEOO) - for acceptance or dismissal.
Assesses vulnerabilities for DEEOO and recommends management action to final resolution/settlement. Reviews Report of Investigation to assure reports are complete and adequately address the issues raised. Ensures EEO complaints based on sexual harassment are properly handled and appropriate notification requirements are met.
Alternative Dispute Resolution
- Incumbent works with the ADR Program Manager to coordinate and implement effective use of the ADR Program for workplace discrimination complaints. Incumbent may serve as an ADR Convener and uses negotiation and conflict resolution skills to market the use of ADR to parties in dispute. - The incumbent encourages the use of ADR by explaining the advantages and describing the applicable ADR methods to be used. The incumbent assists the parties in clarifying their interests and identifying various resolution options. Incumbent works closely with management officials, employees, subject-matter experts, union officials, and personnel. Incumbent is also responsible for entering statistical ADR information into databases, compiling reports, analyzing statistical data. May also conduct ADR training for various locations within assigned areas.
Affirmative Employment Program (AEP)/Model EEO Program
Providing advice, guidance and assistance on efforts to establish and maintain a model EEO program in accordance with EEOC and DON requirements, including (but not limited to) proactively preventing unlawful discrimination, implementing effective accountability measures, and conducting annual self-assessment of the activity EEO program.
Incumbent participates in the analysis of management practices, organizational structures, employment patterns, and lines of progression to determine their impact on equal employment opportunity.
Reviews civilian personnel administrative policies and programs and recommends to the Deputy Equal Employment Opportunity Officer (DEEOO) on actions.
Serves on temporary and permanent committees established as either decision-making or recommending bodies on matters concerning position management, recruitment, training, promotion, job design, and reduction-in-force as requested.
Manages and directs the development and implementation of Command EEO policies and procedures to effectively deal with the prevention/elimination of unlawful discrimination affecting serviced activities.
EEO Training
- Ensure that EEO training is seamlessly woven throughout all employment related training and deployment of training as determined. In consultation with the DEEOO, develops EEO training for supervisory and non-supervisory employees to include the crafting and presentation of curricula. Presentations on Prevention of Sexual Harassment, No Fear, EEO ADR, and Reasonable Accommodation are examples of this.
EEO Data - Enters, tracks, monitors and maintains accuracy of EEO data in all DON-mandated systems (e.g., , ETK, IRCMS, FEDSEP, etc.).
EEO Case Law - On a regular and recurring basis, review EEO laws, court decisions, regulations and personnel policies to determine impact on serviced activities and recommends appropriate program and policy changes.
May be responsible for supervisory responsibilities for subordinate staff where applicable including but not limited to setting priorities and deadlines and establishing initial assignments.
Incumbent works under the - supervision of the EEO Complaints Manager who assist in implementing and executing overall program SMART goals and objectives.
Performs other related duties as assigned.
Requires a total of 6 years of experience:
GENERAL EXPERIENCE: Three years of experience in administrative, investigative, technical or other responsible work that demonstrated possession of the following: skill in written and oral expression; skill in investigating and analyzing problems; skill to read, understand, interpret and explain technical material such as written regulations, laws or court decisions; skill in working effectively with others, regardless of their socioeconomic background.
OR
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.
AND
SPECIALIZED EXPERIENCE: Three years of progressively responsible experience including work of an analytical and interpretative nature. The experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations and methods of Federal EEO; knowledge of ADR Program; skill in analyzing organizational policies and practices and propose solutions to workplace disputes and EEO problems; skill in serving as a convener; skill in coaching people and managing subordinate staff; and knowledge of the particular employment problems.
Navy Exchange l Ships Store l UPMO l TPO l NCTRF | Hospitality Group
Industry
Retail
Company size
10,001+ employees
Founded
1946
Headquarters
Virginia Beach , VA
LinkedIn followers
26,320
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.
About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.
As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.
Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.
We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
Offices: Virginia Beach , VA, US · Virginia Beach, US · Naples, IT · Yokosuka, JP · Honolulu, Hawaii, US
How many Administrative jobs are open in Virginia Beach, VA right now?
There are currently 644 open administrative positions in Virginia Beach, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Virginia Beach, VA?
Companies currently hiring include Sentara Health, Center for Global Justice®, NAVY EXCHANGE SERVICE COMMAND (NEXCOM), ZIMLog, AvalonBay Communities, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Virginia Beach, VA?
Yes — 100 of the 644 open administrative positions offer remote or hybrid work (42 remote, 58 hybrid).
How do I apply for Administrative jobs in Virginia Beach, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.