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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
The HR Operations Representative serves as the first point of contact for HR inquiries, providing Tier 1 support via phone, chat, and email. They manage day-to-day HR queries throughout the employee lifecycle while collaborating with subject matter experts to ensure accurate data processing.
Requirements
Candidates should have experience in HR operations, customer service, or a call center environment, along with proficiency in Microsoft Office and HRIS tools. A background in Human Resources, Psychology, or Business Administration is preferred, and fluency in English is required.
Full job description
Work Schedule
Environmental Conditions
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION: Join our HR Shared Services team at Thermo Fisher Scientific and contribute to meaningful impact on a global scale. As an HR Operations Representative, you'll serve as the first point of contact for HR-related inquiries within our Colleague Services center, providing Tier 1 support through multiple channels including phone, chat, and email. You'll deliver excellent service while managing day-to-day HR queries across the employee lifecycle, from onboarding to offboarding. Working with detailed processes and performance metrics, you'll collaborate with subject matter experts to resolve employee issues efficiently and maintain accurate HR data processing. This role offers the opportunity to work with advanced technologies while contributing to our mission of enabling customers to make the world healthier, cleaner, and safer.
REQUIREMENTS: • Experience in HR operations, customer service, or call center environment preferred • Preferred Fields of Study: Human Resources, Psychology, Business Administration or related field • Technical certifications may be required for specific positions • Fluent in English (reading, writing, speaking); additional language skills a plus • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Experience with HRIS databases and reporting applications (Workday, ServiceNow preferred) • Excellent customer service skills with ability to handle inquiries via phone, email, and chat • Strong analytical and problem-solving abilities for researching and interpreting HR policies • Demonstrated ability to work independently and prioritize multiple tasks • Strong communication and interpersonal skills for working in a diverse environment • Detail-oriented with strong documentation and data entry accuracy • Ability to maintain confidentiality when handling sensitive information • Flexibility to work various shifts as needed • Professional mindset with enthusiasm and willingness to learn • Ability to remain stationary for extended periods and perform computer work
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care
How many Administrative jobs are open in Sofia, Bulgaria right now?
There are currently 273 open administrative positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Sofia, Bulgaria?
Companies currently hiring include Thermo Fisher Scientific, Louis Dreyfus Company, Cargill, NIQ for Digital Commerce, Atos Information Technology GmbH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Sofia, Bulgaria?
Yes — 164 of the 273 open administrative positions offer remote or hybrid work (23 remote, 141 hybrid).
How do I apply for Administrative jobs in Sofia, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.