Sofia, Sofia-City, Bulgaria · On-site
About Us: Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commiss…
Skills: Live Ops, Mobile gaming, Player lifecycle management, Retention, Engagement
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: CRM management, Promotional campaigns, Campaign analysis, Content creation, Copywriting
Sofia, Sofia-City, Bulgaria · Hybrid
Would you like to build a career in a leading multinational IT company? We are looking for a Junior Account Manager to join our team. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering g…
Skills: Account management, Sales, Customer relationship management, Business development, Conflict resolution
Sofia, Sofia-City, Bulgaria · Hybrid
$18k–$20k/yr
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected adm…
Skills: German Proficiency, Customer Service, Telesales, Upselling, KYC
Sofia, Sofia-City, Bulgaria · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Technical support, Troubleshooting, Windows, Linux, SQL
Sofia, Sofia-City, Bulgaria · Remote OK
German Speaking Customer Service Agent for Cybersecurity ServicesAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with…
Skills: Technical support, Cybersecurity, Troubleshooting, Authentication, Encryption
Sofia, Sofia-City, Bulgaria · On-site
Company Description About Playtech Founded in 1999, the company has a premium listing on the main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: Analytical thinking, Decision-making, Sports trading, Tennis knowledge, In-play trading
Sofia, Sofia-City, Bulgaria · Hybrid
Service Desk Technician Level 2 Soundmouse Sofia Metropolitan Area (Hybrid) Soundmouse is the global standard for music cue sheet management and reporting, trusted by 25,000+ broadcast and music professionals worldwide, …
Skills: Hardware support, Software support, Windows OS, MacOS, Workstation maintenance
Sofia, Sofia-City, Bulgaria · Remote OK
German Speaking Customer Service Agent for Mobility ServicesAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with worl…
Skills: German language, Customer service, Communication skills, CRM systems, Technical troubleshooting
Sofia, Sofia-City, Bulgaria · Remote OK
German Speaking Customer Service Agent for Online MarketplaceAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class …
Skills: Customer Service, German Language, E-commerce, Retail Support, Order Tracking
Sofia, Sofia-City, Bulgaria · Hybrid
The Logistics Service Representative is a front-line support role responsible for delivering high-quality logistics and customer service support across multiple programs. In this role, you will act as a key point of cont…
Skills: Logistics support, Customer service, Communication skills, Data entry, Issue resolution
Sofia, Sofia-City, Bulgaria · Hybrid
Digital Presales Solution Architect This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-t…
Skills: Solution architecture, Presales, Pricing, Technical design, Stakeholder management
Sofia, Sofia-City, Bulgaria · Hybrid
Account Support Graduate This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud com…
Skills: Account management, Customer relationship management, Communication skills, Analytical skills, Proactive mindset
Sofia, Sofia-City, Bulgaria · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable o…
Skills: Billing, Invoicing, Customer care, Data validation, Reconciliation
Sofia, Sofia-City, Bulgaria · On-site
Гласът на всеки от нас звучи във всичко, което правим. В Starbucks не просто ще бъдеш посрещнат – ще бъдеш чут, вдъхновен и предизвикан да израснеш. Тук принадлежиш. Тук си част от нещо по-голямо. Присъедини се към нашия…
Skills: Customer service, Communication, Teamwork, Time management, Attention to detail
Sofia, Sofia-City, Bulgaria · Hybrid
Digital Presales Solution Architect This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-t…
Skills: Solution architecture, Presales, Pricing, Technical design, Customer requirements analysis
Sofia, Sofia-City, Bulgaria · On-site
Join Sensata as a Claims Administration Intern and gain hands-on experience in a global technology company. In this role, you will support our Claims team with customer claims processing, data management, and communicati…
Skills: Claims administration, Data management, Customer service, Finance, Accountancy
Sofia, Sofia-City, Bulgaria · Hybrid
The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks –…
Skills: English, Spanish, Insurance policy lifecycle, Administrative support, Data validation
Sofia, Sofia-City, Bulgaria · On-site
Did you know that our Inside Sales Associates (Sales & Marketing) work on behalf of a top global social media company? We're seeking motivated candidates who enjoy taking on new opportunities! You don't need to be a Soci…
Skills: German language, English language, Sales, Marketing, Customer support
Sofia, Sofia-City, Bulgaria · Remote Solely
Dutch Speaking Customer Service Agent For Booking.com ( Start In 2027 )About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for conne…
Skills: Dutch language, Customer service, Communication, Interpersonal skills, Problem solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will manage the day-to-day execution of campaigns, promotions, and player journeys to improve retention, engagement, and monetization. You will also collaborate with cross-functional teams to analyze player data and optimize the overall player experience.
Candidates should have experience in Live Ops, mobile gaming, or CRM environments with a strong data-driven mindset. Proficiency in A/B testing, player lifecycle management, and cross-functional collaboration is essential for this role.
About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.
Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
As a Campaign Specialist, you will play an important role in delivering and optimizing the player experience across the player lifecycle. You will support the execution and optimization of player journeys, promotions, events, feature launches, and experimentation initiatives designed to improve retention, engagement, conversion, and monetization.
Working closely with Product, BI, Design, QA, Engineering, and other Live Ops stakeholders, you will help deliver engaging and effective player experiences through data-driven decision-making, continuous experimentation, and operational excellence.
Key Responsibilities:
Innovating at the intersection of real money online casino and casual mobile gaming
Betty is building the next generation of casino entertainment. We operate at the intersection of real-money online casino, mobile gaming, and modern consumer entertainment, with a mission to build the most dominant and trusted casino brand group in the world. We believe the online casino industry is ready for reinvention. Too often, the player experience has been shaped by opaque mechanics and short-term thinking. Betty is changing that by building a new model for online casinos - one grounded in transparency, fairness, and world-class product design. Betty is not just a single casino. We are building a global casino brand by launching locally relevant casino operations across markets, all powered by a shared platform, technology stack, and operational expertise. Across product, technology, brand, growth, and gaming operations, our teams are working toward one ambition: redefining what a modern casino company looks like. A company of builders and operators focused on great products, real people, and a relentless commitment to the player experience.
Offices: New York, New York, US · Toronto, CA · Sofia , BG · London, GB
There are currently 502 open customer service & support positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mercier Consultancy, TheHouseofMercier, Hewlett Packard Enterprise, nomadify, Kaufland Bulgaria, among others. Browse the listings above to see every active employer.
Yes — 263 of the 502 open customer service & support positions offer remote or hybrid work (97 remote, 166 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
