Sofia, Sofia-City, Bulgaria · Hybrid
The Logistics Service Representative is a front-line support role responsible for delivering high-quality logistics and customer service support across multiple programs. In this role, you will act as a key point of cont…
Skills: Logistics support, Customer service, Communication skills, Data entry, Issue resolution
Sofia, Sofia-City, Bulgaria · Hybrid
Digital Presales Solution Architect This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-t…
Skills: Solution architecture, Presales, Pricing, Technical design, Stakeholder management
Sofia, Sofia-City, Bulgaria · Hybrid
Account Support Graduate This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud com…
Skills: Account management, Customer relationship management, Communication skills, Analytical skills, Proactive mindset
Sofia, Sofia-City, Bulgaria · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable o…
Skills: Billing, Invoicing, Customer care, Data validation, Reconciliation
Sofia, Sofia-City, Bulgaria · On-site
Гласът на всеки от нас звучи във всичко, което правим. В Starbucks не просто ще бъдеш посрещнат – ще бъдеш чут, вдъхновен и предизвикан да израснеш. Тук принадлежиш. Тук си част от нещо по-голямо. Присъедини се към нашия…
Skills: Customer service, Communication, Teamwork, Time management, Attention to detail
Sofia, Sofia-City, Bulgaria · Hybrid
Digital Presales Solution Architect This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-t…
Skills: Solution architecture, Presales, Pricing, Technical design, Customer requirements analysis
Sofia, Sofia-City, Bulgaria · On-site
Join Sensata as a Claims Administration Intern and gain hands-on experience in a global technology company. In this role, you will support our Claims team with customer claims processing, data management, and communicati…
Skills: Claims administration, Data management, Customer service, Finance, Accountancy
Sofia, Sofia-City, Bulgaria · Hybrid
The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks –…
Skills: English, Spanish, Insurance policy lifecycle, Administrative support, Data validation
Sofia, Sofia-City, Bulgaria · On-site
Did you know that our Inside Sales Associates (Sales & Marketing) work on behalf of a top global social media company? We're seeking motivated candidates who enjoy taking on new opportunities! You don't need to be a Soci…
Skills: German language, English language, Sales, Marketing, Customer support
Sofia, Sofia-City, Bulgaria · Remote Solely
Dutch Speaking Customer Service Agent For Booking.com ( Start In 2027 )About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for conne…
Skills: Dutch language, Customer service, Communication, Interpersonal skills, Problem solving
Sofia, Sofia-City, Bulgaria · Hybrid
$2k–$2k/mo
Job Description Global Service Center Media Measurement (GSC MM) is an operations department located in Sofia – a global centralized Hub working closely with all NIQ Media local and global teams, including Ops, Tech, Pro…
Skills: German language, Microsoft Office, Excel, Outlook, Data production
Sofia, Sofia-City, Bulgaria · On-site
Personal Butler – UHNWI Private Household | Dubai, UAE We are seeking an experienced Personal Butler to support a UHNWI Principal based in Dubai, United Arab Emirates. The role requires exceptional personal service, disc…
Skills: Personal assistance, International travel management, Discretion, Confidentiality, Wardrobe management
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering …
Skills: Sales, Business development, Negotiation, Analytical thinking, Customer management
Sofia, Sofia-City, Bulgaria · On-site
Описание на длъжността Готов ли си за предизвикателството да отговаряш за ежедневни организационни процеси и рутинни процедури в склада ни? Искаш ли да се грижиш за сърцето на магазин на JYSK и в същото време да предоста…
Skills: Warehouse management, Inventory control, Logistics, Customer service, Team coordination
Sofia, Sofia-City, Bulgaria · On-site
Описание на длъжността Първата ти работа в модата започва тук Търсиш гъвкава работа за лятото или след училище, където можеш да научиш нови неща, да се запознаеш с готини хора и да влезеш в света на модата? Имаме точното…
Skills: Customer service, Communication skills, Fashion knowledge, Teamwork, Sales promotion
Sofia, Sofia-City, Bulgaria · On-site
Описание на длъжността Първата ти работа в модата започва тук Търсиш гъвкава работа за лятото или след училище, където можеш да научиш нови неща, да се запознаеш с готини хора и да влезеш в света на модата? Имаме точното…
Skills: Customer service, Communication skills, Fashion knowledge, Sales promotion, Teamwork
Sofia, Sofia-City, Bulgaria · On-site
Описание на длъжността КАКВО ЩЕ ПРАВИШ Като продавач - консултант ти ще заемаш ключова роля в създаването на изключително клиентско преживяване. Посрещайки нашите клиенти, ще им помагаш в техния избор, като същевременно …
Skills: Customer service, Fashion knowledge, Communication skills, Sales, Teamwork
Sofia, Sofia-City, Bulgaria · On-site
Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Sofia. This is n…
Skills: Entrepreneurship, Operations Management, Customer Service, Marketing, Customer Acquisition
Sofia, Sofia-City, Bulgaria · Remote Solely
Dutch Speaking - Werk voor een betaalsysteemAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with high-growth organizations acr…
Skills: Dutch language, English language, Customer support, FinTech, Payment systems
Sofia, Sofia-City, Bulgaria · Remote OK
Dutch Speaking - Word Klantcontact Medewerker Zorgdeclaraties bij InfomedicsAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with in…
Skills: Dutch language, Customer support, Healthcare administration, Billing, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Logistics Service Representative acts as a primary point of contact for customers and delivery partners to manage daily logistics operations and resolve issues. They are responsible for documenting transactions in internal systems and coordinating deliveries according to contractual agreements.
Candidates must possess strong written and verbal communication skills in English and the ability to manage multiple priorities in a fast-paced environment. Proficiency in database management and MS Office, along with a high level of accuracy in documentation, is required.
The Logistics Service Representative is a front-line support role responsible for delivering high-quality logistics and customer service support across multiple programs.
In this role, you will act as a key point of contact for customers, clients and delivery partners. You will support day-to-day logistics operations, manage first-level escalations, coordinate deliveries with couriers, and ensure all interactions and transactions are accurately documented in internal systems.
Handle inbound and outbound communications from customers, clients, Cisco Engineers, and delivery companies via various communication channels
Serve as a front-line logistics support representative, providing first-level issue resolution and escalation when needed
Advise and support customers, ensuring a positive service experience
Coordinate deliveries with courier partners in accordance with contractual agreements and logistics processes
Assess incoming requests to determine how best to assist or route them appropriately
Accurately update and maintain program databases with all relevant customer and logistics information
Handle challenging or unique customer situations in line with company policies and quality standards
Identify, document, and escalate data, delivery, or program-related issues to the appropriate level of management
Support quality assurance efforts and ensure compliance with program criteria and operational procedures
Required Skills & Competencies:
Fluency in English
Strong written, verbal and interpersonal communication skills
Ability to manage multiple priorities in a fast-paced, front-line environment
Attention to detail and high level of accuracy in data entry and documentation
Ability to handle escalations calmly and effectively
Strong coordination skills, especially when working with external delivery partners
Familiarity with or an ability to understand and utilize a database and MS Office programs.
Previous customer service experience will be an advantage
We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
Career Counselling
Additional paid time off
Hybrid working model
Flexible benefits
Luxury health & dental insurance
Life insurance
Food vouchers
Fuel card
Multisport cards
Employee Assistance Program
Bonuses for special occasions
Options to buy shares
#LI-EU
Visit us at www.accenture.com
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.
Offices: Grand Canal Harbour, Dublin 2, IE · 415 Mission Street, Floor 31-34, San Francisco, California 94105, US · Porkkalankatu 5, Helsinki, Southern Finland 00180, FI · Level 29 & 30, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Kuala Lumpur 55188, MY · Warsaw Towers Sienna 39, Warsaw, 00-121, PL
There are currently 502 open customer service & support positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mercier Consultancy, TheHouseofMercier, Hewlett Packard Enterprise, nomadify, Kaufland Bulgaria, among others. Browse the listings above to see every active employer.
Yes — 268 of the 502 open customer service & support positions offer remote or hybrid work (102 remote, 166 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
