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Customer Service & Support Jobs in Varna, Bulgaria (Now Hiring) — 18 open

Sutherland logoSutherland

Customer Support with Romanian - Relocation to Bulgaria

Varna, Varna, Bulgaria · On-site

$1k–$2k/mo

Entry level$330M raised

Company Description Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients'…

Skills: Romanian Language, English Language, Customer Support, CRM Systems, Written Communication

Sutherland logoSutherland

Customer Support Specialist with Portuguese and English language - relocation to Varna

Varna, Varna, Bulgaria · On-site

Entry level$330M raised

Company Description About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to ou…

Skills: Portuguese Language, English Language, Customer Support, CRM Systems, Written Communication

Sutherland logoSutherland

QA Specialist with German and English (CS experience required)

Varna, Varna, Bulgaria · On-site

Entry level$330M raised

Unternehmensbeschreibung Quality is what transforms good work into excellence. If you’re passionate about driving improvement, ensuring standards, and helping teams deliver their best, this could be your next big step. A…

Skills: Quality Assurance, Customer Support, German Fluency, English Fluency, Root Cause Analysis

UKG logoUKG

Payroll Associate (Later Shift)

Varna, Varna, Bulgaria · Hybrid

$13k–$15k/yr

Entry level

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…

Skills: Payroll Processing, Data Validation, Payroll Audit, Variance Analysis, Compliance

UKG logoUKG

Payroll Associate with Spanish

Varna, Varna, Bulgaria · Hybrid

$13k–$18k/yr

Entry level

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…

Skills: Spanish Fluency, Payroll Processing, Data Analysis, Microsoft Excel, Problem Solving

Sutherland logoSutherland

Chat Support Specialist with English and Bulgarian language

Varna, Varna, Bulgaria · Remote OK

Entry level$330M raised

Company Description Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients'…

Skills: Bulgarian Language, English Language, Customer Support, CRM Systems, Written Communication

Sutherland logoSutherland

Chat Support Specialist with English and Bulgarian language

Varna, Varna, Bulgaria · Remote OK

Entry level$330M raised

Company Description Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients'…

Skills: Bulgarian Language, English Language, Customer Support, CRM Systems, Written Communication

Tieto logoTieto

Junior Telco Engineer – Tieto Tech Consulting (m/f/d)

Varna, Varna, Bulgaria · Hybrid

Entry level

Job Description Do you have a Telco background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! We are looking for a Junior Telco Engineer wh…

Skills: L1 Network Support, Fraud Detection, GSM Network Structure, Signalling Protocols, MTP

Tieto logoTieto

Junior Telco Engineer – Tieto Tech Consulting (m/f/d)

Varna, Varna, Bulgaria · Hybrid

Entry level

Job Description Do you have a Telco background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! We are looking for a Junior Telco Engineer wh…

Skills: L1 Network Support, Fraud Detection, GSM Network Structure, Signalling Protocols, IP Networks

Sutherland logoSutherland

Chat Support Specialist with English and Bulgarian language

Varna, Varna, Bulgaria · Remote OK

Entry level$330M raised

Company Description Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients'…

Skills: Bulgarian Language, English Language, Written Communication, Verbal Communication, Computer Literacy

Sutherland logoSutherland

Customer Support Expert – German & English – Varna, Office-Based

Varna, Varna, Bulgaria · On-site

Entry level$330M raised

Company Description Join our modern office in Varna, centrally located and designed to foster teamwork, innovation, and personal growth! About Us For more than 37 years, Sutherland has been a global leader in Customer Ex…

Skills: German Language Proficiency, English Language Proficiency, Customer Service, Written Communication, Verbal Communication

nomadify logonomadify

Content Creator - German Speaking

Varna, Varna, Bulgaria · On-site

$975/hr–$1k

Entry level

German-Speaking Content Moderator – Video Streaming Platform Location: Bulgaria We are currently looking for German-speaking content moderators for a large international video streaming platform. Your Responsibilities: A…

Skills: German Fluency, English Proficiency, Content Moderation, Video Analysis, Compliance Monitoring

Lidl Bulgaria logoLidl Bulgaria

Сътрудник Tехническа поддръжка (м/ж) - гр. Варна

Varna, Varna, Bulgaria · On-site

Entry level

За нас С над 140 магазина и 2 логистични центъра в страната Лидл България вече 15 години затвърждава водещата си позиция като отговорен инвеститор, коректен работодател и предпочитано място за пазаруване, предлагащо висо…

Skills: MS Excel, MS PowerPoint, English Language, Analytical Skills, Teamwork

Lidl Bulgaria logoLidl Bulgaria

Касиер-продавач сезонна заетост (м/ж) - Варна, ул. Битоля 1А

Varna, Varna, Bulgaria · On-site

Entry level

За нас С нас гарантирано получаваш това, което сме ти обещали, а именно: • Месечно заплащане в размер на 1482 € бруто, което включва заплата и 17 € бруто за всеки отработен ден (средно за периода – 21 работни дни месечно…

Skills: Customer Service, Cash Handling, Inventory Management, Merchandising, Communication Skills

DXC Technology logoDXC Technology

GSD First Line Tech Support with C1 English

Sofia, Sofia-City, Bulgaria · Hybrid

Entry level$756M raised

Job Description: About DXC Bulgaria We are DXC – a Fortune 500 global IT services leader. We are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work a…

Skills: English C1, Communication Skills, Interpersonal Skills, General IT Knowledge, Windows OS

Lidl Bulgaria logoLidl Bulgaria

Касиер-продавач сезонна заетост (м/ж) - Варна, к.к. Св.Константин и Елена, ул.45 №27

Varna, Varna, Bulgaria · On-site

Entry level

За нас С нас гарантирано получаваш това, което сме ти обещали, а именно: • Месечно заплащане в размер на 1608 € бруто за месеците юни и август, което включва заплата и 23 € бруто за всеки отработен ден (средно за периода…

Skills: Customer Service, Cash Handling, Inventory Management, Merchandising, Communication Skills

Kaufland logoKaufland

Управител гр.Варна

Varna, Varna, Bulgaria · On-site

Senior

Текстова рамка на външна обява Твоите задачи: Ръководене, насърчаване и мотивиране на екип от средно 100 колеги Поемане на отговорност за всички процеси в магазина – от наличността на стоките до планирането на персонала …

Skills: Team Leadership, Personnel Planning, Inventory Management, Customer Satisfaction, KPI Tracking

Sutherland logoSutherland

Chat Support Specialist with Portuguese and English - Varna

Varna, Varna, Bulgaria · On-site

Entry level$330M raised

Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with i…

Skills: Portuguese Language, English Language, Customer Support, CRM Systems, Written Communication

Sutherland logo

Customer Support with Romanian - Relocation to Bulgaria

Sutherland

Varna, Varna, Bulgaria • On-site

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Entry level

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  • $1k–$2k/mo
  • Full-time
  • Relocation Package, Sign-in Bonus, Paid Annual Leave, Health Insurance, Life Insurance, Meal Vouchers
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Act as the first point of contact for customers via phone, chat, and email to resolve inquiries and issues. Document all interactions in the CRM system and escalate complex cases to internal teams.

Requirements

Requires native-level Romanian (C2) and a good command of English (B2) with strong communication skills. Candidates must be computer literate and willing to work on shifts.

Full job description

Company Description

Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we're a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages!

About your next great opportunity:

As a Customer Support Specialist, you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact, you'll support our customers through phone, chat, and email, ensuring their questions are answered and their issues are resolved with care and professionalism.

Join us as a Customer Support Specialist with Romanian and English in our office in Varna, Bulgaria where ideas flow and teamwork thrives!

Job Description

  • Respond to customer inquiries via phone, chat, and email
  • Accurately document all customer interactions and case details in the CRM system
  • Follow communication procedures, guidelines, and policies
  • Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
  • Navigating multiple systems simultaneously

Qualifications

  • Native knowledge of Romanian (C2) and good command of English (B2)
  • Excellent written and verbal communication skills
  • Strong computer literacy and the ability to navigate multiple systems and platforms with ease
  • Strong attention to detail and the ability to follow processes and guidelines accurately
  • Previous experience in a customer support or customer-facing role is an advantage
  • Willingness to work on shifts

Additional Information

What We Offer:

  • Attractive salary and long-term job security with a permanent contract
  • International relocation package to sunny Varna, Bulgaria - 1000 Euro
  • Sign-in bonus - 500 Euro
  • Work from our Varna office
  • 21 days of paid annual leave
  • Additional health and life insurance
  • Meal and gift vouchers
  • Employee recognition programs
  • Individual training for professional development
  • Clear career prospects with internal promotion opportunities
  • Modern and pleasant work environment with cozy relaxation areas
  • Compensation: EUR 1480 - EUR 1750 - monthly
  • Related keywords

    Customer Experience ManagementCXMCRMCustomer Support SpecialistVarnaBulgariaRelocationMultilingual SupportCase DocumentationShift Work

    About Sutherland

    LinkedInVisit site

    We are a leading global business and digital transformation partner. We work with iconic brands worldwide.

    Industry
    IT Services and IT Consulting
    Company size
    10,001+ employees
    Founded
    1986
    Headquarters
    Pittsford (Rochester), NY
    LinkedIn followers
    1,295,395
    Total funding
    $330M

    We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.

    Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA

    IT ServicesTechnologyHealthcareBanking and Financial ServicesInsuranceTravel & EntertainmentTelecomsoftware as a serviceGoogle CloudProcess Consulting
    View all jobs at Sutherland

    Frequently asked questions

    How many Customer Service & Support jobs are open in Varna, Bulgaria right now?

    There are currently 18 open customer service & support positions in Varna, Bulgaria listed on Clera. New openings are added daily as companies post roles.

    Which companies are hiring for Customer Service & Support roles in Varna, Bulgaria?

    Companies currently hiring include Sutherland, Lidl Bulgaria, Tieto, UKG, DXC Technology, among others. Browse the listings above to see every active employer.

    Are there remote or hybrid Customer Service & Support jobs in Varna, Bulgaria?

    Yes — 8 of the 18 open customer service & support positions offer remote or hybrid work (3 remote, 5 hybrid).

    How do I apply for Customer Service & Support jobs in Varna, Bulgaria?

    Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

    Customer Service & Support jobs in other cities

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