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Full-time
Flexible Working Policy, Multisport Cards, Annual Leave, Lifework days, Health Insurance, Dental care
Posted 1d ago
~40 hrs/week
Responsibilities
Assist customers with their queries via email or phone while following established communication procedures. Process customer data and ensure information is accurately updated in the company database.
Requirements
Candidates must be fluent in English with strong communication skills and attention to detail. Basic computer skills and the ability to work effectively in a fast-paced team environment are required.
Full job description
Description
Benamicis promotional technology solution provider which helps leading international brands to run high ROI promotional campaigns globally. Our solution incorporates expertise in design, marketing & localised legislation, enabling our customers to manage their promotional campaigns through a single platform.
Benamic is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and a “Best Workplace in Tech” for the accreditation’s second year.
Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. In Bulgaria alone, we have 850 + employees across our offices in Varna, Veliko Tarnovo and Shumen and we’re continuing to grow!
WE ARE CURRENTLY SEEKING CUSTOMER SERVICE REPRESENTATIVES:
Fixed contract (Temporary - 6 months).
Responsibilities:
Assist our customers with their queries - via email or phone;
Process customers' data and update the information in our database;
Follow communication procedures, guidelines and policies.
Requirements:
Fluent English;
Additional language is considered as advantage;
Attention to details;
Basic computer skills;
Communication skills;
Willingness to work in a fast-paced team environment.
Benefits:
At Benamic, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.
Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:
Flexible Working Policy with a combination of remote and office working
Multisport Cards
22 Annual Leave Days for all employees plus additional days with length of service
Lifework days: ½ day each quarter to get your life work done
Additional Health Insurance including dental and vision care
Team Buildings & Parties
Life Insurance
Refer a Friend Bonus
Discounts across various stores, theatres, restaurants
Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
CluneTech Life – corporate wellness program
Monthly Food Vuchers
Mobile Plan with Free Calls & Internet
Company Paid Trainings & Learning Accounts
#OneTeam Awards and Annual Employee of the Year Awards
Milestone Recognition Program
Free Sports: Football, Tennis, Volleyball
Employee Assistance Program
Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one
Compassionate Leave for pets: up to 2 days
5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)
We would like to thank you for your interest in this role.
Please note that only shortlisted applicants will be contacted for an interview.
At CluneTech, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed.
Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.
CluneTech is a suite of companies providing industry-leading solutions that make business better #BestWorkplaces25
Industry
Software Development
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Kilkenny, Leinster
LinkedIn followers
9,941
CluneTech was founded in 1996 when a simple favour for a friend unlocked the potential for global expansion. Since then, the group’s portfolio of companies has grown and evolved and now comprises of experts in global payroll, tax returns, promotional management and cross-border payments.
Recognised as one of Ireland’s Best Workplaces, we’re proud to have won a number of very high-profile awards including Deloitte Best Managed Companies (Platinum Status), EY Entrepreneur of the Year and HSBC European Business Awards.
Headquartered in Ireland and employing over 1,200 staff across 30 countries, we combine technology innovation and service excellence to offer corporate financial solutions to some of the world’s largest multinationals.
Offices: IDA Business & Technology Park, Ring Road, Kilkenny, Kilkenny, Leinster, IE · ul. "Bacho Kiro" 1, Varna Center, Varna 9000 , BG · 14 St Stephen's Green,, Dublin 2, , Leinster D02 Y611, IE · TransferMate Pte Ltd, 80 Raffles Place,, UOB Plaza 1, Level 36 #36-44,, Singapore, Singapore 048624, SG · Q Sentral, Level 39, Unit 39-02 East Wing, 2A, Jalan Stesen Sentral 2,, Kuala Lumpur, Kuala Lumpur Sentral, 50470 , MY
How many Customer Service & Support jobs are open in Varna, Bulgaria right now?
There are currently 34 open customer service & support positions in Varna, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Varna, Bulgaria?
Companies currently hiring include Sutherland, Kaufland Bulgaria, AmRest, IKEA, Kaufland, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Varna, Bulgaria?
Yes — 6 of the 34 open customer service & support positions offer remote or hybrid work (2 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Varna, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.