Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: German language, English language, Customer support, Sales support, Sales operations
Varna, Varna, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Customer support, Communication, Problem solving, Technical support, Financial literacy
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Inside sales, Business development, CRM, HubSpot, Customer engagement
Tilburg, North Brabant, Netherlands · On-site
Ben jij nauwkeurig, georganiseerd en krijg je energie van administratief werk? Werk je graag in een ondersteunende rol waarin geen dag hetzelfde is? Dan zijn wij op zoek naar jou! Voor ons kantoor in Tilburg zoeken wij e…
Skills: Administrative support, Sales support, Data processing, Order management, Excel
Lyon, Auvergne-Rhône-Alpes, France · Hybrid
$57k–$63k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation: gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Team management, B2B sales, Business development, Coaching, Performance reporting
London, England, United Kingdom · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Compensation and benefits, Radford job architecture, EU Pay Transparency Directive, Data analysis, Benchmarking
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Marketing analytics, Data visualization, Power BI, Meta Ads Manager, Google Tag Manager
Milan, Lombardy, Italy · Hybrid
Chi siamo e il ruolo myPOS è un'azienda fintech che supporta la crescita delle imprese attraverso soluzioni di pagamento innovative. Stiamo lanciando myPOS Order, la nostra soluzione ePOS integrata, sul mercato italiano …
Skills: B2B sales, Business development, Fintech, SaaS, Epos
Milan, Lombardy, Italy · Hybrid
Chi siamo e il ruolo myPOS è un'azienda fintech che supporta la crescita delle imprese attraverso soluzioni di pagamento innovative. Stiamo lanciando myPOS Order, la nostra soluzione ePOS integrata, sul mercato italiano …
Skills: Sales development, Business development, Prospecting, CRM, Communication
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Product management, Data strategy, Machine learning, Artificial intelligence, Data analytics
Serbia · Remote Solely
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, SQL, Data Engineering, Data Pipelines, Cloud Computing
Greece · Remote Solely
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, SQL, Data Engineering, Data Pipelines, Cloud Computing
Écully, Auvergne-Rhône-Alpes, France · On-site
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation: gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Marketing, Communication, Storytelling, Public relations, Event management
Dijon, Bourgogne – Franche-Comté, France · Hybrid
$43k–$52k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation, gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Business development, Sales, Prospecting, Customer relationship management, Negotiation
Dijon, Bourgogne – Franche-Comté, France · Hybrid
$57k–$63k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation: gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Team management, Business development, B2B sales, Coaching, Performance reporting
Rennes, Brittany, France · Hybrid
$43k–$52k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation, gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Business development, Sales, Prospecting, Client relationship management, Sales demonstration
Rennes, Brittany, France · Hybrid
$57k–$63k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation: gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, lea…
Skills: Team management, B2B sales, Business development, Coaching, Performance reporting
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: General ledger, Bookkeeping, Bank reconciliations, Invoicing, Tax processes
Athens, Attica, Greece · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Partnership management, Business development, Strategic alliances, SaaS, API understanding
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Partnership management, Business development, Strategic alliances, SaaS, API knowledge
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Provide operational and administrative support to reseller partners and Partnership Managers to ensure smooth day-to-day business activities. Manage partner onboarding, maintain accurate CRM records, and coordinate with internal teams to resolve inquiries and process commissions.
Fluency in German and English is required for effective communication with partners and internal stakeholders. Previous experience in customer or sales support is preferred, along with proficiency in Microsoft Office and CRM tools.
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.
As we are expanding our team, we’re looking for Reseller Support Specialist with German to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!
As a Reseller Support Specialist with German, you will support our reseller partners and Partnership Managers, helping ensure smooth day-to-day operations and a positive partner experience. You will coordinate reseller-related activities, maintain accurate partner information, and work closely with internal teams to ensure requests are handled efficiently and on time.
Provide day-to-day operational support to reseller partners via tickets, phone and email, addressing inquiries and helping resolve partner-related cases in a timely and professional manner.
Support Partnership Managers with operational and administrative matters, serving as a reliable point of contact for reseller-related requests and follow-ups.
Monitor Partnership Managers’ performance against assigned targets, track progress, and maintain accurate information related to target achievement.
Coordinate the distribution of commission-related files and information to Partnership Managers, working closely with the Finance team to ensure accurate and timely processing.
Facilitate the onboarding of new reseller partners, ensuring that the required information and documentation are collected, properly recorded, and maintained.
Maintain accurate and up-to-date records and documentation for existing reseller partners, supporting effective partner administration throughout the relationship lifecycle.
Review and audit CRM activities and records maintained by Partnership Managers, ensuring data completeness, accuracy, and adherence to established processes.
Identify and prioritize urgent reseller-related cases requiring Sales Operations involvement, ensuring that critical matters are escalated and addressed promptly.
Maintain and regularly update email distribution lists and contact information for active partners, ensuring reliable and effective partner communication.
Collaborate with Partnership Managers, Sales Operations, Finance, and other internal stakeholders to support efficient reseller operations and contribute to a positive partner experience.
Fluency in German, both written and spoken, as you will communicate directly with our German-speaking reseller partners.
Good command of English, both written and spoken, for internal communication within myPOS.
Previous experience in customer support, partner support, sales support, sales operations, or a similar role would be an advantage.
Strong communication skills and confidence in working with both external partners and internal stakeholders.
Good organizational skills and the ability to manage multiple requests, prioritize urgent cases, and follow up effectively.
Strong attention to detail and confidence working with data, reports, documentation, and partner records.
Good working knowledge of Microsoft Office, particularly Excel; experience with Salesforce or another CRM system would be an advantage.
A proactive, reliable, and solution-oriented approach, with the ability to work independently and collaborate across teams.
Previous experience with resellers, partner networks, fintech, payments, or financial services would be considered an advantage.
Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Fully covered public transport pass for Sofia
Free coffee, snacks and drinks at the office
Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.
Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.
Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!
myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Dive into a new world of payments with myPOS to find out how the latest payment technologies will grow your business. myPOS is the first and only fintech in Europe to offer merchants instant settlement of funds at no additional cost. This means that businesses that accept payments via myPOS terminals can use the money instantly. myPOS customers get not only a free e-money merchant account, but also a free Business Visa card that’s connected to their account – thus having a practical way to access their funds. Merchants also get a wide range of classic and Android-based POS terminals and various tools for accepting online and mobile payments, so, all in all, myPOS provides a truly comprehensive solution under one roof. For its innovations in the payments industry, myPOS has won many prestigious awards such as the B2B Innovation Award by Fintech Breakthrough in 2021, Best SME Omnichannel Payments Platform by the UK Enterprise Awards in 2020 and Best POS Innovation Award by the MPE Europe in for 2019. Local business owners can personally try the numerous advantages of the myPOS platform and payment solutions at ten sales locations in London, Amsterdam, Milan, Antwerp, Paris, Sofia, Varna, Bucharest, Vienna and Lisbon or visit myPOS online at www.mypos.com.
Offices: Summit House, London, England WC1R 4HQ, GB · Joan Muyskenweg, 30, Amsterdam-Duivendrecht, North Holland 1114 AN, NL · Blvd James Bourchier 76А, Lozenets, Sofia, Sofia 1407, BG · Corso Europa, 11, Milano, Ml 20122, IT · Varna 9000, Mladost district, Business Park Varna, B6, Varna, BG
Dive into a new world of payments with myPOS to find out how the latest payment technologies will grow your business. myPOS is the first and only fintech in Europe to offer merchants instant settlement of funds at no additional cost. This means that businesses that accept payments via myPOS terminals can use the money instantly. myPOS customers get not only a free e-money merchant account, but also a free Business Visa card that’s connected to their account – thus having a practical way to access their funds. Merchants also get a wide range of classic and Android-based POS terminals and various tools for accepting online and mobile payments, so, all in all, myPOS provides a truly comprehensive solution under one roof. For its innovations in the payments industry, myPOS has won many prestigious awards such as the B2B Innovation Award by Fintech Breakthrough in 2021, Best SME Omnichannel Payments Platform by the UK Enterprise Awards in 2020 and Best POS Innovation Award by the MPE Europe in for 2019. Local business owners can personally try the numerous advantages of the myPOS platform and payment solutions at ten sales locations in London, Amsterdam, Milan, Antwerp, Paris, Sofia, Varna, Bucharest, Vienna and Lisbon or visit myPOS online at www.mypos.com.
Offices: Summit House, London, England WC1R 4HQ, GB · Joan Muyskenweg, 30, Amsterdam-Duivendrecht, North Holland 1114 AN, NL · Blvd James Bourchier 76А, Lozenets, Sofia, Sofia 1407, BG · Corso Europa, 11, Milano, Ml 20122, IT · Varna 9000, Mladost district, Business Park Varna, B6, Varna, BG
