Écully, Auvergne-Rhône-Alpes, France · Hybrid
$33k–$38k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation — gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, le…
Skills: French Fluency, Italian Fluency, Technical Diagnosis, Customer Support, IT Troubleshooting
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Financial Analysis, Financial Modeling, FP&A, KPI Analysis, Management Reporting
Reading, England, United Kingdom · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrenc…
Skills: Debt Recovery, Credit Control, Legal Proceedings, Negotiation, Accounting Packages
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Accounts Payable, Invoice Processing, Vendor Master Data Management, Financial Reporting, Account Reconciliation
Écully, Auvergne-Rhône-Alpes, France · Hybrid
$28k–$32k/yr
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation — gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, le…
Skills: POS Systems Installation, Software Training, Technical Support, Hardware Maintenance, Network Knowledge
Croatia · Remote OK
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, SQL, Airflow, Dagster, Databricks Workflows
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Compliance Monitoring, Team Leadership, AML, CTF, Sanctions Compliance
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Compliance monitoring, AML, CTF, Sanctions compliance, Financial crime prevention
Munich, Bavaria, Germany · On-site
Wer wir sind: LAVEGO steht seit 1992 für die zuverlässige Abwicklung von Kartenzahlungen an Zahlungsverkehrsterminals. Als zugelassener girocard Netzbetreiber rechnen wir vorwiegend technisch anspruchsvolle Nischenmärkte…
Skills: Financial Accounting, Controlling, Accounts Receivable, Accounts Payable, Asset Accounting
Serbia · Remote OK
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, SQL, Airflow, Dagster, Databricks Workflows
Munich, Bavaria, Germany · On-site
Wer wir sind: LAVEGO steht seit 1992 für die zuverlässige Abwicklung von Kartenzahlungen an Zahlungsverkehrsterminals. Als zugelassener girocard Netzbetreiber betreuen wir insbesondere technisch anspruchsvolle Nischenmär…
Skills: Customer Support, KYC/KYB Processes, Order Processing, Master Data Maintenance, MS Office
Rome, Lazio, Italy · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrenc…
Skills: Italian Language, English Language, Customer Service, Problem Solving, Organization
Rome, Lazio, Italy · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrenc…
Skills: Italian Language, English Language, Customer Service, Problem Solving, Organization
London, England, United Kingdom · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, Machine Learning, SQL, GCP, BigQuery
Lyon, Auvergne-Rhône-Alpes, France · Hybrid
Chez myPOS, nous aidons les entreprises à se développer et à être payées plus facilement. Notre mission ? Simplifier, moderniser et rendre les paiements accessibles à tous. Mais nous ne sommes pas qu’un simple fournisseu…
Skills: Cold Calling, Lead Qualification, Prospecting, CRM Management, Persuasion
Milan, Lombardy, Italy · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrenc…
Skills: Sales, Business development, Prospecting, Lead qualification, CRM management
Milan, Lombardy, Italy · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrenc…
Skills: B2B sales, Business development, Full cycle sales, ePOS, SaaS
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, Machine Learning, SQL, PyTorch, TensorFlow
Écully, Auvergne-Rhône-Alpes, France · On-site
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation — gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, le…
Skills: Software testing, Quality assurance, Test case design, Manual testing, Regression testing
Sofia, Sofia-City, Bulgaria · On-site
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Pricing Strategy, Deal Structuring, Rate Card Management, HubSpot, Financial Modeling
Écully, Auvergne-Rhône-Alpes, France • Hybrid
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Provide technical support and assistance to Italian clients via phone, email, and WhatsApp, covering everything from installation to daily troubleshooting. Collaborate with product and technical teams to report client feedback and improve the overall user experience.
Must be bilingual in French and Italian with strong technical diagnostic skills and a service-oriented mindset. Previous experience in IT support, POS systems, or software installation is considered a plus.
Toporder est une plateforme qui accompagne les commerçants dans leur digitalisation — gestion des commandes, expérience client et pilotage de leur activité, de manière simple et efficace. Fin 2024, on a rejoint myPOS, leader européen des solutions de paiement, pour proposer des solutions encore plus complètes, intégrées et performantes.
Dans le cadre de notre développement en France et à l'international on recherche un(e) Technicien(ne) Support bilingue français/italien. Tu viendras accompagner nos clients italiens, de l'installation de leur solution jusqu'à leur assistance au quotidien.
Au sein de l’équipe Customer Service, tu es un acteur clé de la satisfaction client.
Support client & assistance technique
Répondre aux demandes clients (téléphone, mail, WhatsApp…).
Diagnostiquer et résoudre les problèmes techniques liés aux logiciels ou au matériel.
Assurer le suivi des tickets et accompagner les clients jusqu’à la résolution.
Effectuer des interventions de maintenance et de dépannage si nécessaire.
Les techniciens assurent aussi le support technique et la résolution des problèmes rencontrés par les utilisateurs.
Amélioration continue
Remonter les retours clients aux équipes produit et techniques.
Contribuer à améliorer l’expérience utilisateur et les processus internes.
Participer à garantir un haut niveau de qualité de service.
À l’aise avec les outils informatiques et logiciels
Bon sens du diagnostic technique
Excellent relationnel et sens du service
Pédagogue : tu sais expliquer simplement des outils techniques
Autonome et organisé(e)
À l’aise sur le terrain et en relation client
Tu aimes résoudre des problèmes et aider les utilisateurs
Une première expérience en support technique, installation IT, POS ou logiciel est un plus.
Liberté d’action et autonomie : tu seras responsable de ton équipe et des projets que tu gères, avec une grande marge de manœuvre pour mettre en place ta stratégie.
Un cadre de travail épanouissant et dynamique : nous valorisons la créativité, l’initiative et l’innovation au sein d’une équipe jeune et soudée.
Grands projets : tu contribueras activement à l’essor de l’entreprise et à son développement commercial.
Salaire annuel selon profil: entre 33K et 38K €💰
Carte TR Swile 🍽️
Mutuelle SwissLife 🏥
Remboursement à 60% de ton abonnement TCL 🚍
Prime de transport pour ceux qui ne prennent pas les transports en commun 🚘
Prime vacances de 400€ 💸
Épargne salariale de 900€ selon les objectifs et la satisfaction client ⭐️
Prime de parrainage recrutement 🤝
2 séminaires par an pour échanger et renforcer la cohésion d’équipe 🎒
myPOS s’engage pour l’égalité des chances et la diversité. Toutes les candidatures qualifiées seront examinées sans discrimination (âge, genre, origine, orientation, handicap, etc.).
Vos données personnelles seront traitées de manière confidentielle, conformément au RGPD. Elles ne seront utilisées que dans le cadre du processus de recrutement. Seuls les candidats retenus seront contactés.
Dive into a new world of payments with myPOS to find out how the latest payment technologies will grow your business. myPOS is the first and only fintech in Europe to offer merchants instant settlement of funds at no additional cost. This means that businesses that accept payments via myPOS terminals can use the money instantly. myPOS customers get not only a free e-money merchant account, but also a free Business Visa card that’s connected to their account – thus having a practical way to access their funds. Merchants also get a wide range of classic and Android-based POS terminals and various tools for accepting online and mobile payments, so, all in all, myPOS provides a truly comprehensive solution under one roof. For its innovations in the payments industry, myPOS has won many prestigious awards such as the B2B Innovation Award by Fintech Breakthrough in 2021, Best SME Omnichannel Payments Platform by the UK Enterprise Awards in 2020 and Best POS Innovation Award by the MPE Europe in for 2019. Local business owners can personally try the numerous advantages of the myPOS platform and payment solutions at ten sales locations in London, Amsterdam, Milan, Antwerp, Paris, Sofia, Varna, Bucharest, Vienna and Lisbon or visit myPOS online at www.mypos.com.
Offices: Summit House, London, England WC1R 4HQ, GB · Cruquiuskade 255, Amsterdam, AM 1018 , NL · Blvd James Bourchier 76А, Lozenets, Sofia, Sofia 1407, BG · Corso Europa, 11, Milano, Ml 20122, IT
Dive into a new world of payments with myPOS to find out how the latest payment technologies will grow your business. myPOS is the first and only fintech in Europe to offer merchants instant settlement of funds at no additional cost. This means that businesses that accept payments via myPOS terminals can use the money instantly. myPOS customers get not only a free e-money merchant account, but also a free Business Visa card that’s connected to their account – thus having a practical way to access their funds. Merchants also get a wide range of classic and Android-based POS terminals and various tools for accepting online and mobile payments, so, all in all, myPOS provides a truly comprehensive solution under one roof. For its innovations in the payments industry, myPOS has won many prestigious awards such as the B2B Innovation Award by Fintech Breakthrough in 2021, Best SME Omnichannel Payments Platform by the UK Enterprise Awards in 2020 and Best POS Innovation Award by the MPE Europe in for 2019. Local business owners can personally try the numerous advantages of the myPOS platform and payment solutions at ten sales locations in London, Amsterdam, Milan, Antwerp, Paris, Sofia, Varna, Bucharest, Vienna and Lisbon or visit myPOS online at www.mypos.com.
Offices: Summit House, London, England WC1R 4HQ, GB · Cruquiuskade 255, Amsterdam, AM 1018 , NL · Blvd James Bourchier 76А, Lozenets, Sofia, Sofia 1407, BG · Corso Europa, 11, Milano, Ml 20122, IT
