Varna, Varna, Bulgaria · On-site
Unternehmensbeschreibung Quality is what transforms good work into excellence. If you’re passionate about driving improvement, ensuring standards, and helping teams deliver their best, this could be your next big step. A…
Skills: Quality Assurance, Customer Support, German Fluency, English Fluency, Root Cause Analysis
Varna, Varna, Bulgaria · Hybrid
$13k–$15k/yr
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…
Skills: Payroll Processing, Data Validation, Payroll Audit, Variance Analysis, Compliance
Varna, Varna, Bulgaria · Hybrid
$13k–$18k/yr
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…
Skills: Spanish Fluency, Payroll Processing, Data Analysis, Microsoft Excel, Problem Solving
Sofia, Sofia-City, Bulgaria · Hybrid
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurre…
Skills: Python, Machine Learning, SQL, PyTorch, TensorFlow
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: Databricks, Apache Spark, PySpark, Delta Lake, Data Architecture
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: Databricks, Apache Spark, PySpark, Delta Lake, Data Architecture
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: Salesforce CPQ, Bundle Configuration, Product Rules, Price Rules, Quote Management
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: Salesforce CPQ, Bundle Configuration, Product Rules, Price Rules, Quote Management
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: Salesforce Development, Salesforce Field Service, LWC, Salesforce APIs, CI/CD
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026), is looking for a highly skilled and motivated Senior Network Engineer (Messaging), a professional who will join a project within a Telecom Team for ou…
Skills: SMS, MMS, SMS Firewall, SS7, SIGTRAN
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026), is looking for a highly skilled and motivated Senior Network Engineer (Messaging), a professional who will join a project within a Telecom Team for ou…
Skills: SMS, MMS, SMS Firewall, SS7, SIGTRAN
Varna, Varna, Bulgaria · Remote OK
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. Key responsibilities Design and d…
Skills: Spark/PySpark, SQL, Python, Databricks, ETL/ELT Pipelines
Varna, Varna, Bulgaria · Hybrid
Job Description Do you have a strong Senior Network Engineer background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! Tieto Tech Consultin…
Skills: Cisco IOS, Nokia SROS, BGP, MPLS, Segment Routing
Varna, Varna, Bulgaria · Hybrid
Job Description Do you have a strong Senior Network Engineer background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! Tieto Tech Consultin…
Skills: Cisco IOS, Nokia SROS, BGP, MPLS, Segment Routing
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: React Native, JavaScript, TypeScript, Redux, Redux Toolkit
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2026) provides design-led, data-centric, and AI-powered digital engineering & consulting services to enterprises worldwide. With a strong heritage of Nordic …
Skills: React Native, JavaScript, TypeScript, Redux, Redux Toolkit
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2009) is looking for a highly skilled and motivated Roaming Business Expert, a professional who will join a project within a Telecom Team for our respectful …
Skills: IOT Negotiations, Contract Management, Financial Reconciliation, Roaming Pricing Strategy, Stakeholder Engagement
Varna, Varna, Bulgaria · Hybrid
Job Description Tieto Tech Consulting (MentorMate from 2001 to 2009) is looking for a highly skilled and motivated Roaming Business Expert, a professional who will join a project within a Telecom Team for our respectful …
Skills: IOT Negotiations, Contract Management, Financial Reconciliation, Roaming Pricing Strategy, Stakeholder Engagement
Varna, Varna, Bulgaria · Hybrid
About us: Perfomalis specializes in performance marketing services, creating innovative market-leading solutions. Focused on cutting-edge digital strategy in web development and content marketing, the company’s aim is to…
Skills: Data Engineering, Data Architecture, Database Design, Data Warehousing, Sql
Varna, Varna, Bulgaria · Hybrid
About us: Perfomalis specializes in performance marketing services, creating innovative market-leading solutions. Focused on cutting-edge digital strategy in web development and content marketing, the company’s aim is to…
Skills: Data Engineering, SQL, Python, Data Warehousing, Big Data Technologies
Varna, Varna, Bulgaria • On-site
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The QA Specialist is responsible for monitoring transactions to drive performance improvements and conducting root cause analysis on customer feedback. They will also provide coaching, lead training sessions for new hires, and collaborate with clients to enhance customer satisfaction.
Candidates must have at least one year of experience as a customer support agent and fluency in both German and English (B2 level or higher). Analytical thinking and proficiency with Google Workspace tools are highly desired.
Quality is what transforms good work into excellence.
If you’re passionate about driving improvement, ensuring standards, and helping teams deliver their best, this could be your next big step.
If you answered yes, keep reading!
We’re excited to announce an opportunity for a QA Specialist. If you have experience as a customer support agent and you are ready to take the next step in your career - this is your chance!
We are seeking a highly motivated BPO professional to join our team. In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
Monitor transactions to identify quality opportunities and drive continual performance improvements.
Provide feedback to team members, client, and leadership.
Be up to date with all processes and changes and share best practices with the team.
Do root cause analyzes of verbatim and customers’ surveys.
Participate in client and internal calibrations.
Perform trainings for new hires, refreshers, upskilling, provide coaching and feedback sessions, lead workshops and huddles.
Join pilots, working groups, round tables with clients and vendors.
Be ready and open to share your ideas and feedback directly.
Can ensure weekend coverage (in rotation).
Fluency in German and English at level B2 or higher.
Be enthusiastic and eager to learn.
Enjoy working in a dynamic environment and be flexible to change.
Any experience with Google Docs, Sheets and Deck and related Google programs is a plus.
Possess analytical thinking and be keen on working with data.
At least 1 year of experience as a customer support agent
We are a leading global business and digital transformation partner. We work with iconic brands worldwide.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
There are currently 27 open data & analytics positions in Varna, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Tieto, myPOS, Perfomalis, UKG, CluneTech, among others. Browse the listings above to see every active employer.
Yes — 22 of the 27 open data & analytics positions offer remote or hybrid work (9 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
