San Antonio, Texas, United States · Hybrid
**This is a hybrid role, requiring three days per week in the office. (*The first 90 days candidate will be in office 5 days per week before transitioning to Hybrid schedule.)** About HUB International HUB International …
Skills: Insurance operations, Policy servicing, Client communication, Risk management, Agency management systems
San Antonio, Texas, United States · On-site
Job DetailsJob Location: Roosevelt (Corporate Offices) - San Antonio, TX 78210Position Type: InternshipJob Category: Information TechnologyReports to: IT Manager Department: IT FLSA Classification: Non-Exempt Travel: Up …
Skills: Asset management, Inventory management, Data reconciliation, Attention to detail, Organizational skills
San Antonio, Texas, United States · Remote OK
Job Description and Requirements The RBFCU Consumer Lending Team is seeking a full-time Consumer Lending Representative starting at $20.00/hour! We are also offering a sign-on bonus for Consumer Lending Representative! N…
Skills: Consumer lending, Customer service, Problem-solving, Communication, Time management
San Antonio, Texas, United States · Remote OK
Job Description and Requirements The RBFCU Consumer Lending Team is seeking a full-time Consumer Lending Representative starting at $20.00/hour! We are also offering a sign-on bonus for Consumer Lending Representative! N…
Skills: Consumer lending, Customer service, Problem-solving, Communication, Time management
San Antonio, Texas, United States · On-site
This is not a paid position. The role is compensated by living Onsite at the community with discounted rent. Coordinators with children or minor dependents living at home are not eligible to serve due to age restrictions…
Skills: Event Planning, Budget Management, Social Media Marketing, Community Outreach, Volunteer Coordination
San Antonio, Texas, United States · On-site
Description Who We Are Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative …
Skills: Office management, Executive correspondence, Calendar management, Task management, Research
Catholic CharitiesSan Antonio, Texas, United States · On-site
Description Monday - Friday (2Pm - 10PM) Variable Shifts as needed. Supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old within the Guadalupe Home Program and set appropriate …
Skills: Trauma informed care, Parenting support, Conflict mediation, Behavioral management, Crisis documentation
San Antonio, Texas, United States · Hybrid
The position provides opportunities to work with Investigators conducting research through the NIA-funded South Texas Alzheimer’s Disease Research Center. The candidate will work closely with the newly established state …
Skills: Grant management, Financial planning, Pre-award management, Post-award management, Risk management
San Antonio, Texas, United States · On-site
Overview Texas Physical Therapy Specialists is a member of the Confluent Health family of physical and occupational therapy companies that is transforming healthcare by developing and educating today’s highly effec…
Skills: Equipment Preparation, Cleaning, Patient Safety, Clinic Maintenance, Inventory Management
San Antonio, Texas, United States · On-site
American Health Advantage needs a customer-service focused leader to support local service areas. Responsibilities After member is enrolled, coordinate with Insurance Producer to ensure seamless transition between enroll…
Skills: Customer service, Healthcare delivery, Interpersonal skills, Relationship management, Case management
San Antonio, Texas, United States · Remote OK
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnershi…
Skills: Provider relations, Network development, Contracting, Credentialing, Medicare Advantage
San Antonio, Texas, United States · On-site
$19/hr–$24/hr
Maintenance Attendant: The Property Quality Hero! Your Challenge: Keep Our Properties Shining and Running Smoothly! Ready to be the essential maintenance expert who keeps our extended stay hotels in top condition? Join S…
Skills: Plumbing, Electrical maintenance, Painting, Caulking, Janitorial work
San Antonio, Texas, United States · On-site
Overview The US Oncology Network is looking for a Surgical Support Coordinator Lead to join our team at Texas Oncology! This position will support our Medical Center located at 5206 Research Dr., Tx 78240. Typical work w…
Skills: Surgical case coordination, Pre-operative clearance, Diagnostic imaging scheduling, Medical terminology, Insurance authorization
San Antonio, Texas, United States · On-site
Position Summary: The Receptionist, you will make an impact by assisting our clients with their risk management and insurance needs each and every day. Supervisory Responsibilities: None Essential Tasks: Greet all visito…
Skills: Problem solving, Attention to detail, Communication skills, Task completion, Team collaboration
San Antonio, Texas, United States · On-site
Position: Call Center Representative / Backup Receptionist Department: Service Reports To: Service Center Manager Salary Grade: DOE FLSA Status: Full-Time / Non-Exempt / Hourly Location: San Antonio, TX Company Overview …
Skills: Customer service, Administrative support, Data entry, Communication, Microsoft Word
San Antonio, Texas, United States · On-site
Position: Call Center Representative Department: Service Reports To: Service Center Manager Salary Grade: DOE FLSA Status: Full-Time / Non-Exempt / Hourly Location: San Antonio, TX Company Overview DOCUmation is a privat…
Skills: Customer service, Data entry, Multi-tasking, Verbal communication, Microsoft Office
San Antonio, Texas, United States · Hybrid
$27/hr–$42/hr
The HR Service Delivery Analyst is responsible for daily administration, compliance, and governance of the Germany and the United Kingdom pension programs under the Overseas Military Banking Program (OMBP). This role req…
Skills: Pension administration, Human resources administration, Payroll, Excel, HRIS systems
San Antonio, Texas, United States · On-site
All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments, and governmental regulations. Process new referrals in the …
Skills: Medical terminology, Customer service, Scheduling, Data entry, Communication
San Antonio, Texas, United States · On-site
The Insurance Follow-up Specialist- Senior completes follow-up activities on outstanding insurance medical claims for Medicare, Medicaid, Commercial, and Specialty insurance/program payors for a subset of multiple specia…
Skills: Medical claims follow-up, Insurance appeals, Patient billing, Claims status verification, Denial management
San Antonio, Texas, United States · On-site
Perform follow-up activities on outstanding insurance medical claims for Medicare, Medicaid, Commercial and Specialty insurance/program payors. Analyze, screen, and correct claim issues. Process appeals, write-offs, and …
Skills: Medical claims follow-up, Insurance verification, Appeals processing, Claim rejection analysis, Patient billing
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The Personal Lines Account Associate provides operational and administrative support to the account management team, including policy servicing and client record maintenance. They are responsible for processing renewals, handling change requests, and ensuring accurate documentation within the agency management system.
Candidates must hold or be able to obtain a Texas General Lines Property & Casualty license. The role requires proficiency in Microsoft Office, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.
This is a hybrid role, requiring three days per week in the office.
(The first 90 days candidate will be in office 5 days per week before transitioning to Hybrid schedule.)
HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.
Throughout our network we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
POSITION SUMMARY
The Personal Lines Account Associate provides essential operational and administrative support to the Personal Lines and Private Client Account Management team, ensuring accurate policy servicing, timely client communication, and strong risk management practices. This role is central to maintaining accurate client records within the agency management system and supporting a seamless client experience across the policy lifecycle — from new business entry and policy issuance through change processing, renewal preparation, and claims follow-up.
ESSENTIAL DUTIES & RESPONSIBILITIES
Support Account Manager functions as needed.
Enter customer or prospect client information into the agency management system.
Prepare and issue evidence of insurance, certificates of insurance, and automobile identification cards at the direction of the Account Manager.
Process and follow up on cancellation and/or reinstatement requests to ensure accurate and timely resolution.
Review and process change requests in the agency management system and confirm completeness and accuracy.
Assist with rating at the direction of the Account Manager.
Participate in the renewal preparation process, including preparing policies for delivery to clients, generating proposals, and sending annual reviews and renewal reminders.
Communicate with company personnel regarding the client’s needs and/or issues.
Report and/or follow up on claims as requested.
Document all transactions in the agency management system, including ancillary systems as required, and maintain an accurate suspense system on all items that require a response.
Field phone calls from insureds regarding questions about their coverage, changes, additions, payments, and cancellations, as needed for backup support.
Avoid issues involving potential Errors and Omissions (E&O). Adhere to E&O File Audit requirements on all accounts. Immediately report any possible E&O issue to a supervisor.
Provide quality customer service to clients, team members, and carriers.
Maintain a General Lines – P&C license and participate in seminars and other training to support required licensing, knowledge, and skill development.
Perform other reasonable duties as assigned by a supervisor, in overall support of the Account Manager and Producer.
REQUIRED SKILLS & QUALIFICATIONS
Active Texas General Lines – Property & Casualty license, or ability to obtain one within an agreed-upon timeframe.
Working knowledge of agency management systems (e.g., EPIC) and Microsoft Office.
Strong verbal and written communication skills for client- and carrier-facing interactions.
High attention to detail and a proactive approach to Errors & Omissions (E&O) risk management.
Ability to manage multiple priorities and deadlines in a fast-paced service environment.
Team-oriented mindset with a willingness to provide backup support across the Personal Lines team.
This is a hybrid role, requiring three days per week in the office.
(The first 90 days candidate will be in office 5 days per week before transitioning to Hybrid schedule.)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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