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Manage the front desk by answering phones, scheduling appointments, and providing administrative support for Health and Counseling services. Ensure a professional experience for visitors while maintaining secure and accurate electronic health records.
Must be a current graduate student at the University of St. Thomas with strong communication and organizational skills. Requires the ability to handle crisis situations calmly and adhere to strict patient confidentiality standards.
JOB TITLE: Graduate Assistant- Front DeskLOCATION: Center of Well-BeingPAY RATE: $19.00/HourHOURS: 10-15 per week
The Center for Well-Being at the University of St. Thomas seeks to hire one graduate student to
work 10-15 hours per week to assist in managing the front desk. This position is responsible for answering phones, providing front desk lunch coverage, and scheduling appointments in Health Services and Counseling and Psychological Services.
Provide respectful, confidential and professional experience for all entering the Center for Well-Being.
Create, change or cancel patient/client appointments using Electronic Health Records (EHR) ensuring correct patient by checking multiple identifiers.
Maintain electronic health record (EHR) ensuring privacy and security compliance, correct patient, correct date of visit, appointment reason, health insurance and acknowledgement of HIPAA privacy notice.
Communicate effectively and efficiently with health care staff regarding urgent patient health care matters as well as counselors regarding mental health crisis.
Computer: Schedule patient appointments using EHR system, scan outside records into correct patient chart, send electronic tasks to other members of the team as policies and procedures dictate.
Must have the ability to calmly & respectfully handle crisis, multiple incoming telephone lines, and face-to-face patient / family encounters.
Other administrative tasks as assigned.
Qualifications:
Current students enrolled in graduate programs at the University of St. Thomas.
Strong communication skills both verbally and written
Interest in health-related fields
Great attention to detail
Adherence to strict patient confidentiality standards
Ability to adapt to challenging situations
Team-centered approach to work
Strong problem-solving skills
Cultural sensitivity
Strong organizational skills
Experience working with diverse populations.
To be eligible for student employment, St. Thomas students must be degree seeking at the undergraduate, graduate and doctoral levels. Students must be actively enrolled at least part-time in courses for credit. For further information on eligibility please see the Student Employee Toolkit on One StThomas.
The University of St. Thomas is an Equal Opportunity Employer, including disability and protected veteran status.
The College of Arts and Sciences is the Academic Heart of the University of St. Thomas.
The University of St. Thomas in Minnesota offers 38 academic departments and interdisciplinary programs across four divisions through its College of Arts and Sciences to promote critical thinking and provide a liberal arts foundation. With a focus on academic excellence, the College is the heart of the liberal arts of the university.
Offices: 2115 Summit Avenue, St. Paul, MN 55105, US
View all jobs at University of St. Thomas - College of Arts and SciencesThere are currently 292 open administrative positions in Saint Paul, MN listed on Clera. New openings are added daily as companies post roles.
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