Pontiac, Michigan, United States · On-site
Position Summary: Under the direction of the Regional Director, Patient Access, the manager directs, evaluates, controls, and organizes the staff and functions of the assigned Patient Access Department. This position man…
Skills: Staff Management, Patient Access, Financial Clearance, Insurance Verification, Budget Management
Pontiac, Michigan, United States · On-site
SUMMARY: The Community Outreach Sales Liaison is responsible for generating new referrals for PACE Southeast Michigan (PACE SEMI) by building and maintaining relationships with community resources in all service areas. Y…
Skills: Community Outreach, Sales, Relationship Management, Marketing Strategies, Event Planning
Pontiac, Michigan, United States · On-site
$17/hr–$23/hr
What we're looking for: As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. The Health Information Management (HIM) Representative is the custodian of th…
Skills: HIPAA Compliance, Medical Records Management, Electronic Health Records, Microsoft Office, Data Entry
Pontiac, Michigan, United States · On-site
The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency. This role requires 100% onsite attendance in our Pon…
Skills: Client Service, Communication Skills, Basic Mechanical Skills, Heavy Lifting, Data Entry
Ann Arbor, Michigan, United States · On-site
Employment Type:Full timeShift:Day Shift Description:The Financial Clearance Specialist II is responsible for all pre-service accounts' financial clearance and collection prior to the date of service. Obtains and verifie…
Skills: Insurance Verification, Financial Clearance, Patient Registration, Medical Authorization, Benefit Validation
Pontiac, Michigan, United States · On-site
Employment Type:Part timeShift:Rotating Shift Description: To assist in facilitating timely and efficient bed assignments based on the priority of patient's medical needs and general patient compatibility (sex, diagnosis…
Skills: Bed Tracking, Medical Terminology, ICD-9-CM Coding, ICD-10-CM Coding, Patient Placement
Pontiac, Michigan, United States · On-site
$41k–$55k/yr
Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communiti…
Skills: Bookkeeping, Accounting Principles, Financial Reporting, Bank Reconciliation, Billing
Pontiac, Michigan, United States · On-site
The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency. This role requires 100% onsite attendance in our Pon…
Skills: Client Service, Communication Skills, Basic Mechanical Skills, Data Entry, Administrative Duties
Pontiac, Michigan, United States · On-site
LOCATION: On-site in Pontiac, MI SCHEDULE: Full-time, Monday–Friday, 8-hour shift Are you someone who loves to organize and increase efficiency? Would you enjoy working in a collaborative environment where you can grow a…
Skills: Data Entry, Data Validation, Document Organization, Compliance Review, Customer Service
Pontiac, Michigan, United States · On-site
Employment Type:Full timeShift:Rotating Shift Description: I Accountability Objectives: In accordance with physicians' treatment plans and according to established procedures assists with patient examinations by performi…
Skills: Phlebotomy, Electrocardiograms, Triage, Medical Terminology, Patient Care
Pontiac, Michigan, United States · On-site
$48k–$64k/yr
Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communiti…
Skills: Records Management, Case Scheduling, Customer Service, Legal Clerical Activities, Data Entry
Pontiac, Michigan, United States · On-site
$41k–$55k/yr
Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communiti…
Skills: Customer Service, Microsoft Office, Data Entry, Records Management, Administrative Support
Pontiac, Michigan, United States · On-site
Benefits: Employee discounts Job Summary The X Center Host serves as the primary ambassador for M1 Concourse’s X Center experience and is responsible for creating a welcoming, professional and memorable first impression …
Skills: Customer Service, Hospitality Management, POS Systems, Retail Sales, Multitasking
Pontiac, Michigan, United States · On-site
The Servicing Transfer Analyst is responsible for coordinating, monitoring, and validating mortgage loan servicing transfers between servicers, sub-servicers, and investors. This role ensures that all transfer activities…
Skills: Data Analysis, Mortgage Servicing, Loan Boarding, Data Reconciliation, Microsoft Excel
Pontiac, Michigan, United States · On-site
Employment Type:Part timeShift:Day Shift Description:Part Time Days Rotates 8am-830pm and 11am-1130pm 2-12/hour shifts per week Every Other Weekend Holiday Rotation Representative, Patient Access Department: Emergency De…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Diagnostic Coding
Pontiac, Michigan, United States · On-site
$18/hr–$35/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Patient Assessment, Vital Signs, Phlebotomy, EKG, Spirometry
Pontiac, Michigan, United States · On-site
Job DetailsJob Location: NORTH HILLS FARMS 1 - Pontiac, MI 48340Position Type: Full TimeJob Shift: DayIndependent Management Services is a full-service property management and marketing firm, specializing in the revitali…
Skills: Tax Credit Compliance, EIV, HUD Section 8, REAC Compliance, MOR Compliance
Pontiac, Michigan, United States · On-site
The Events Team Lead is responsible for managing a team within the Engagement team and orchestrating the proper planning, designing, budgeting and execution on both internal and external Events for our team members. Othe…
Skills: Team Management, Event Planning, Budgeting, Project Management, Critical Thinking
Pontiac, Michigan, United States · On-site
LOCATION: On-site in Pontiac, MI SCHEDULE: Full-time, Monday–Friday, 8-hour shift Are you someone who loves to organize and increase efficiency? Would you enjoy working in a collaborative environment where you can grow a…
Skills: Data Entry, Data Validation, Document Organization, Income Verification, Compliance Review
Pontiac, Michigan, United States · On-site
Employment Type:Part timeShift:12 Hour Night Shift Description:7pm-7:30am, every 3rd weekend ABOUT TRINITY HEALTH OAKLAND HOSPITAL Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center…
Skills: Venipuncture, 12 Lead EKG, Blood Glucose Monitoring, Respiratory Care, Vital Signs Collection
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Directs and organizes the staff and functions of the Patient Access Department to improve efficiency and reduce errors. Focuses on optimizing business processes within patient accounting to increase revenue and enhance the customer experience.
Requires a Bachelor's degree with four years of experience in Patient Access or a High School diploma with seven years of experience. Must have at least two years of leadership experience and working knowledge of medical terminology and billing software.
Position Summary:
Under the direction of the Regional Director, Patient Access, the manager directs, evaluates, controls, and organizes the staff and functions of the assigned Patient Access Department. This position manages the oversight and implementation of the patient access programs by identifying, planning, implementing and monitoring initiatives to improve efficiency, reduce errors, and drive towards best practice. This position will focus on improving business processes within their functional area and the overall patient accounting areas with goals of adding revenue, reducing costs, increasing efficiency, eliminating waste, defects, and other non-value added or duplicate efforts, with a continuous focus on improved customer experience.
Essential Functions and Responsibilities:
1. Manages the daily function through both direct supervision of staff, as well as managing Supervisors who have responsibility for many aspects of daily operations.
2. Accountable for at least one Job Assignment: Registration/Patient Access, Financial Clearance/Insurance Verification, Cashier, Scheduling, Charge Entry, Financial Counseling.
3. Implement standardized processes to Best Practice, responsible for setting and tracking metrics for quality and productivity.
4. Responds promptly, professionally and courteously to all customers’ needs.
5. Cooperates and communicates effectively with all McLaren Health Care team members.
6. Contributes to continuous quality improvement efforts and practices cost effective measures.
7. Monitors and controls staff performance to include quality, quantity and timeliness.
8. Develops and maintains positive relations with all customers both internal and external.
9. Manages multiple staff and functions within their assigned department(s).
10. Assesses and adjusts staffing as needed, and makes recommendations for departmental structure and ongoing staffing levels based on workload.
11. Interviews, selects, orients, and trains new staff.
12. Prepares, schedules, assigns work, controls attendance, maintains time records and authorizes overtime.
13. Interprets and assures adherence to McLaren Health Care and department policies, procedures and work standards.
14. Initiates disciplinary actions as appropriate; hears and may resolve complains or grievances. Initiates or recommends other personnel actions as appropriate, such as promotions, suspensions, and terminations.
15. Ensures that all employees adhere to department policies and procedures.
16. Assists the Regional Director in the development of the annual budget; also monitors departmental expenses monthly and addresses variances from budget as appropriate.
17. Establishes and oversees procedures and cooperates with all business partners.
18. Collaborates with the Reimbursement staff.
19. Keeps the Regional Director advised of all legal matters.
20. Cooperates with the CBO Revenue Cycle managers/supervisors.
21. Attends/leads departmental meetings and other meetings as requested.
22. Maintains current knowledge in specialty through self-development, professional seminars, attendance at meetings, etc. Performs other related responsibilities as necessary.
23. Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
24. Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers. Exhibits skill in communicating complex information at a level of understanding for the appropriate intended recipients.
25. Decision Making: uses independent judgment to exercise authority on behalf of McLaren Health Care Corporation by keeping the organizations mission, vision, and values at the forefront. Works independently in a self-directed, non-confrontational, collaborative manner.
26. Supports, advises, promotes and advocates for staff; provides opportunities for professional and technical growth. Motivates staff; defines priorities and communicates organizational goals and works with them to achieve them; seeks commitment from staff, encourages innovation and team building/planning. Oversees regular staff meetings.
27. Translates the Vision and Mission Statement in to strategic management interactions with staff and internal and external clients.
28. Other duties as assigned or when necessary to maintain efficient operation of the department and the company as a whole.
Qualifications:
Required:
· Four years in Patient Access or a related department.
· Working knowledge of medical terminology and billing systems/software.
OR
· Working knowledge of medical terminology and billing systems/software.
Preferred:
Find the care you need, all in one place.
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio. As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs. As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
Offices: 1 McLaren Parkway, Grand Blanc, MI 48439, US
There are currently 72 open administrative positions in Pontiac, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include United Wholesale Mortgage, St. Peter's Health Partners, Honor Community Health, McLaren Health Care, Oakland County, Michigan Government, among others. Browse the listings above to see every active employer.
Yes — 3 of the 72 open administrative positions offer remote or hybrid work (0 remote, 3 hybrid).
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