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$17/hr–$18/hr
Full-time
Paid training
Posted 10d ago
~40 hrs/week
Remote in United States
Responsibilities
The Customer Service Representative will handle inbound calls, chats, and messages to assist customers with inquiries and resolve concerns. They are responsible for documenting interactions accurately while maintaining company quality standards and a positive, professional demeanor.
Requirements
Candidates must possess strong verbal and written communication skills, computer proficiency, and the ability to work independently in a quiet, distraction-free home environment. A reliable high-speed internet connection and specific hardware equipment are mandatory for this remote role.
Full job description
Customer Service Representative — Remote
Activus Connect is a wholly-owned subsidiary of Tech Mahindra is hiring!
We’re looking for Remote Customer Service Representatives who are friendly, dependable, and ready to deliver excellent support to customers from the comfort of home.
Whether you’re just starting your career and looking for a great opportunity to grow, or you bring years of customer service experience and want a stable remote role with meaningful work, this position offers the training, support, and flexibility to help you succeed.
What You’ll Do
As a Customer Service Representative, you’ll be the voice of our company and a trusted resource for customers. You’ll assist with questions, resolve concerns, and create positive experiences during every interaction.
Responsibilities include:
Answering inbound customer calls, chats, or messages in a professional and helpful manner
Listening carefully to customer needs and providing accurate information
Troubleshooting issues and guiding customers through solutions
Documenting customer interactions clearly and accurately
Following company policies, procedures, and quality standards
Maintaining a positive attitude, even during challenging conversations
Working collaboratively with team members and leadership to improve the customer experience
Schedule
This is a remote position with operating hours between:
7:00 AM – 11:00 PM EST, Monday through Friday
Candidates must be flexible with scheduling and available to work assigned shifts within these hours. Schedules may vary based on business needs, so adaptability is key.
Pay
We believe in setting you up for success with paid training and a clear path forward.
Pay: $17.00-18.00 per hour
What We’re Looking For
You don’t need to have your entire career figured out — but you do need to bring a positive attitude, strong communication skills, and a willingness to learn.
Ideal candidates will have:
Excellent verbal and written communication skills
A customer-first mindset and a desire to help others
Strong computer skills and the ability to navigate multiple systems
Dependability, professionalism, and attention to detail
The ability to stay calm and solutions-focused under pressure
Flexibility to work within the scheduled hours of operation
Previous customer service, call center, retail, hospitality, administrative, or support experience is a plus — but a great attitude and willingness to learn are just as important
Why You’ll Love This Opportunity
This role is a great fit if you’re looking for:
Remote work with the convenience of working from home
Paid training to help you feel confident before going live
A chance to build valuable communication, problem-solving, and technology skills
A supportive team environment where your work matters
A role that can be a strong starting point for your career — or a dependable next step for experienced professionals
Steady weekday opportunities with a broad scheduling window
For newer applicants, this is a chance to gain real-world professional experience, learn transferable skills, and grow your confidence. For experienced candidates, it’s an opportunity to bring your customer-focused expertise to a remote role where reliability, empathy, and professionalism are valued.
Work-From-Home Requirements
Because this is a remote position, candidates should have:
A quiet, distraction-free workspace
Reliable high-speed internet
The ability to work independently while staying engaged with a remote team
Comfort using computers, online tools, and communication platforms
You will need to provide your own equipment for this role that meets the requirements outlined below.
Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks, Macs, or Virtual Machines etc are not permitted)
o Processor: i5 or newer (or Ryzen 5+) 2GHZ processing power or better
o Minimum 16GB RAM
o 256 GB SSD
o You must have administrator access on the computer you are using.
o Windows 11 OS, fully up to date.
o A reputable Antivirus software.
High Speed Internet Access with 20MBPS Download and 20MBPS Upload or better
o You are unable to use a wireless internet connection for this position, you must be hardwired with a hardline cable or DSL connection
o VPN's are not permitted while on the clock
Dual Monitors, at least 20 inch.
Wired USB headset Plantronics Model 3310 or 3320
Webcam for meetings and training
All peripherals must be hardwired for use (keyboard, mouse, etc.
Who Succeeds in This Role?
Our strongest Customer Service Representatives are people who are curious, patient, and resilient. They enjoy helping others, take pride in doing things right, and understand that great service can turn someone’s day around.
If you like solving problems, connecting with people, and being part of a team that values professionalism and positivity, we’d love to hear from you.
Apply Today
Ready to take the next step in your career from the comfort of home?
Apply today to join our remote customer service team and start building a role where your communication skills, positive attitude, and commitment to helping others can truly shine.
Candidates must possess permanent, unrestricted work authorization in the United States.
We are unable to sponsor or take over sponsorship of an employment Visa, including student-to-work visa transitions.
How many Administrative jobs are open in Orlando, FL right now?
There are currently 1,589 open administrative positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Orlando, FL?
Companies currently hiring include Orlando Health, Hilton Grand Vacations, Orange County Public Schools, Nemours Children's Health, Signal Tru Brand, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Orlando, FL?
Yes — 195 of the 1589 open administrative positions offer remote or hybrid work (95 remote, 100 hybrid).
How do I apply for Administrative jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.