Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and …
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Full-time
high school, associate degree
Medical Benefits
Posted 21d ago
~40 hrs/week
Responsibilities
The Settlement Specialist manages customer accounts from contract entry to final payment, ensuring outstanding service and compliance. They coordinate account activities, resolve payment issues, and promote digital platforms to increase customer profitability.
Requirements
A high school diploma is required, while an associate degree and at least five years of related experience are preferred. Candidates must demonstrate the ability to execute complex processes and maintain a positive attitude in challenging situations.
Full job description
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.
Job Purpose and Impact
The Settlement Specialist will engage with customers and internal team members to ensure we providing outstanding customer service from contract entry through final payment for product deliveries. In this role, you will coordinate customer account activities with the company, highlight business opportunities for the customer to increase their profitability and be responsible for key compliance controls related to the customer contract and payment.
Key Accountabilities
Maintain account information to accurately perform customer payment activities.
Direct follow-up discussions with customers on contracting activities including past due balances and unconfirmed contracts.
Problem solve customer complaints and payment issues, ensuring timely resolution, active engagement with customers and internal team members to prevent future issues.
Perform outbound calls to customers creating awareness of new product initiatives, following up on business transactions and highlighting opportunities for a better customer experience through digital platforms.
Provide Cargill's customers with direct customer service call support by answering basic market and risk management product questions, customer specific account and contract related questions and supporting customer interactions with our digital platforms.
Participate in customer planning meetings with our sales team in an effort to bring forward account management items and coordinate the customer follow through.
Perform compliance and monitoring functions, as the need arises, related to payments and contracts
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
High school diploma, secondary education level or equivalent
Ability to create unique solutions for complex problems
Ability to maintain a positive attitude in challenging situations
Confirmed ability to timely, accurately and consistently execute complex and detailed processes and procedures
Preferred Qualifications
Associates Degree
Minimum of five years of related work experience
Position Details
Location: Olathe, KS
Schedule: 1st shift | monday to friday | hybrid: 2 days at home, 3 at office
Posting type: Internal & external
Relocation assistance is not provided for this role
The business will not sponsor applicants for work visas for this position
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-
wellnessto learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Related keywords
Ag & TradingGrainsOilseedsOriginationRisk ManagementCompliance ControlsAccount ReconciliationCustomer SupportDigital PlatformsContracting Activities
Cargill is a family company committed to nourishing the world in a safe, responsible and sustainable way. With over 158 years of experience, we sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. Whether it’s making alternative proteins for food manufacturers or helping farmers raise healthier animals with AI, we put as much care into how things are sourced as what we provide. We put people first. We do the right thing—today and for generations to come.
Offices: 15407 McGinty Rd W, Wayzata, Minnesota 55391, US · 9350 Excelsior Blvd, Hopkins, MN 55343, US · Via Cappuccini, Fiorenzuola d'Arda, Em.Rom. 29017, IT · Jalan Pantai Baharu, Kuala Lumpur, Federal Territory of Kuala Lumpur 59200, MY · 138 Market St, Singapore, Singapore, SG
Food ingredientsagriculturalrisk managementand commodity trading and processingAnimal FeedLogisticsAgricultureBeautyManufacturingAquaculture
How many Administrative jobs are open in Olathe, KS right now?
There are currently 201 open administrative positions in Olathe, KS listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Olathe, KS?
Companies currently hiring include The University of Kansas Health System, DH Pace Company, Inc., Olathe School District, Overland Contracting Inc., Cushman & Wakefield, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Olathe, KS?
Yes — 24 of the 201 open administrative positions offer remote or hybrid work (4 remote, 20 hybrid).
How do I apply for Administrative jobs in Olathe, KS?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.