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Skills: Hospitality, Customer Service, Administrative Support, Communication Skills, Multitasking
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Part-Time Personal Assistant (Flexible Hours)
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Entry level
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MEDICAL ASSISTANT
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$15/hr–$19/hr
Entry level
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Parental Leave
Posted 94d ago
~40 hrs/week
Responsibilities
The Flow Experience Agent provides high-end hospitality and administrative support to residents and guests in a luxury environment. Key duties include managing guest registrations, handling mail and packages, and collaborating with leasing and community engagement teams.
Requirements
Candidates should have a high school diploma and preferably experience in luxury residential services or hospitality. Strong communication skills, computer literacy, and the ability to work a flexible schedule including weekends and holidays are required.
Full job description
About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
The Flow Experience Agent will play a vital role in creating a positive and welcoming environment for both residents and visitors. This role involves various tasks such as greeting and assisting individuals, managing packages and mail, providing administrative support, and contributing to community engagement events. Key duties include cross collaboration, addressing guest and/or resident inquiries and concerns, and managing administrative tasks such as paperwork organization and report preparation. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.
\nResponsibilities:
Provide exceptional hospitality and professionalism in all interactions with residents and hotel guests, accommodating special requests as possible
Welcome, greet and register guests efficiently, accommodating special requests and obtaining necessary payment information
Accurately respond to guest requests, making recommendations based on local knowledge and property practices
Resolve resident and hotel guests’ complaints; assist residents in all inquiries in connection with residence/hotel/ services, hours of operations, key residence/hotel personnel, in-house events, directions, etc.
Partner with the Leasing Team in assisting with coordinating move ins, move outs and assist with lease renewal activities as needed
Direct lobby traffic, maintain communal areas, keep track of loaned items, and stay up to date on property details and amenities
Adhere all guidelines, policies, and procedures, maintaining a professional appearance and demeanor
Coordinate with property departments to fulfill guest requests and provides detailed information about facilities and operating hours
Handle check-out, cash management, and adheres to cashiering and credit policies
Manage packages, faxes, messages, and mail, and provides access to the building and units for authorized vendors, contractors, and visitors
Organize and maintain documents and various reports including but not limited to package management logs and project trackers, etc.
Stay afloat with local attractions and amenities (e.g. vendors, restaurants, museums, attractions)Use various software programs to input special requests and arrangements accurately
Collaborate with the community engagement team assist to with executing marketing initiatives for building events and company programs
The ideal candidate should have flexible availability as working hours may vary at times based on operational needs (weekdays, weekends and holidays).
Ideal Background:
High school diploma or equivalent; college or relevant experience is a plus
Residential Services or Hospitality experience in a luxury environment preferred
Excellent communication skills, reading, writing, and oral proficiency in the English language; ability to communicate in Spanish strongly preferred
Computer literacy with the ability to use a variety of software’s
Strong attention to detail, problem-solving skills organizational abilities and attention to detail
Skilled in managing several tasks simultaneously and setting priorities in a high-speed environment
\n
Benefits
We take care of our people so they can do their best work.
Health and WellnessComprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
Time OffPTO and paid holidays.
Financial401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
Life at FlowWeekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
Related keywords
Luxury HospitalityProperty ManagementResident ServicesGuest RelationsBuilding OperationsCashieringCommunity EngagementAdministrative TasksCustomer ExperienceLeasing Support
Communities created to connect us with ourselves, our neighbors, and the natural world.
Industry
Real Estate
Company size
51-200 employees
Headquarters
Everywhere
LinkedIn followers
26,982
Total funding
$450M
Flow is a residential company built on the idea that where you live shapes how you live. We own, operate, and create communities where good design, quality connections, and the ability to grow come standard. We exist to support anyone who is on a journey of reaching their full potential. With a current portfolio spanning four U.S. cities and Saudi Arabia, and backed by a16z and others, we're working on something that goes well beyond buildings.
Offices: Everywhere, US
ResidentialCommercial Real EstateCommunitiesReal EstateProperty Development
How many Administrative jobs are open in Miami, FL right now?
There are currently 1,900 open administrative positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Miami, FL?
Companies currently hiring include University of Miami Health System, Jackson Memorial Hospital, Baptist Health, Miami Children's Health System, Signal Tru Brand, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Miami, FL?
Yes — 273 of the 1900 open administrative positions offer remote or hybrid work (89 remote, 184 hybrid).
How do I apply for Administrative jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.