Task Responsibilities 1. Digital Sales Operations Support Support the Digital Sales team with back-office and administrative tasks related to digital sales channelsReview, validate, and process requests for new customer …
Skills: Customer Service, Digital Sales Operations, CRM Systems, Data Analysis, Problem Solving
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Helical is building the in-silico labs for biology Drug discovery still relies on wet labs: slow, expensive, and constrained by physical trial-and-error. Helical is changing that. We build the application layer that make…
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Intern/Trainee Job Description & Summary Training Coordinator Trainee – 6‑month Inter…
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Senior Regional Construction Manager, EMEA, Global Real Estate and Facilities (GREF) – Construction, EMEA
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Senior+$35B raised
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About the Role We are seeking a highly organized and detail-oriented Corporate Secretary Associate to join our Corporate Secretary Services team in Luxembourg. The successful candidate will support the governance and adm…
Operations & Customer Service Representative (Belgium & Luxembourg)
Luxembourg, Luxembourg · Hybrid
Mid level
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Welocalize
German Language Speaker (Remote in Luxembourg)
Luxembourg, Luxembourg · Remote Solely
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Transaction Manager (Capital Markets) Location: Luxembourg Job type: Permanent, Hybrid, 3 days per week in the office Hours: Full-time, 40h/week The salary range for this specific role will be € 55.000 – € 65.000 gross p…
Skills: Securitization, Structured Finance, Capital Markets, Company Secretarial, SPV Management
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Full-time
bachelor degree
Posted 22d ago
~40 hrs/week
Responsibilities
Provide operational and administrative support for digital sales channels, including account management and master data maintenance. Act as the primary contact for customer and internal inquiries while contributing to product and process improvements.
Requirements
Requires a Bachelor's degree in Business, Sales, Marketing, or a related field with 2-4 years of experience in customer support or sales operations. Proficiency in English and experience with CRM systems or digital platforms is essential.
Full job description
Task Responsibilities
1. Digital Sales Operations Support
Support the Digital Sales team with back-office and administrative tasks related to digital sales channels
Review, validate, and process requests for new customer and user account creation
Maintain accurate and up-to-date master data (customer accounts, user accounts, business rules)
Monitor and analyze digital channel usage metrics and performance
Identify, analyze, and clearly document customer issues for escalation to IT teams
Escalate complex cases to appropriate departments or management when required
2. Customer & Internal Stakeholder Support
Act as a primary contact for customer and internal (CV Sales Offices) inquiries related to digital channels
Respond promptly to questions and requests from global stakeholders
Provide Level 1 support (e.g., login issues, account creation problems) and escalate to service desk where needed
Provide accurate information on products, services, and policies
Resolve customer complaints efficiently, ensuring high customer satisfaction
Document processes, procedures, and knowledge base articles to improve support efficiency
3. Product & Process Improvement Support
Collect, analyze, and structure feedback from customers and internal users
Propose improvements for digital platforms (UX, features, issue resolution)
Support User Acceptance Testing (UAT) before deployment of new features
Essential Requirements
Education
Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
Experience
2–4 years of experience in customer support, sales operations, digital channels, or similar role
Experience working with CRM systems or digital platforms is a strong advantage
Skills & Competencies
Strong customer service and communication skills (written and verbal)
Analytical mindset with the ability to interpret data and usage metrics
Attention to detail and strong organizational skills
Problem-solving skills with a proactive approach
Ability to manage multiple tasks and priorities in a fast-paced environment
Basic understanding of digital platforms, user management, and support processes
Experience with IT ticketing systems and collaboration with IT teams is a plus
Proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)
Languages
Fluent in English (mandatory)
Additional languages will be considered as an asset
Working Conditions
Full-time position based in Luxembourg
A Certificate of Good Conduct (Casier judiciaire, PolizeilichesFührungszeugnis) will be required in case of positive selection.
Cargolux is Europe’s largest all cargo carrier and boasts a modern fleet of purpose-built 747-400 and 747-8 freighters. Cargolux was the launch customer for both these aircraft types which it continues to operate to move valuable and time-sensitive commodities worldwide. The company covers a global network spanning 75 destinations and 85 offices in over 50 countries as well as a number of trucking contractors serving more than 250 international gateways. Its current shareholders are Luxair (35.1%), HNCA (35%), BCEE (10.91%), SNCI (10.67%) and the Luxembourg state (8.32%).
Cargolux has established itself as a high-quality, reliable air cargo carrier committed to service excellence. The airline offers a customized portfolio of products dedicated to specific shipment types to ensure live animals, perishables or outsized freight are expertly handled. The highly trained and dedicated staff offer an additional guarantee of quality.
Our airline is specialized in B747 line and hangar maintenance up to and including C-Checks. It provides a range of specialized maintenance services and holds line maintenance approval for 777 aircraft. The company also offers third-party maintenance services at its state-of-the-art double bay facility in Luxembourg.
Cargolux is a member of the Airlines for Europe (A4E) and the International Air Transport Association (IATA). For more information, please visit www.cargolux.com.
Offices: 70, Rue de Luxembourg, Sandweiler, Luxembourg L-5230, LU
outsize shipmentsperishable goodslive animalspharmaceuticals and other time and temperature-sensitive goodsairfreightand air cargoAir TransportationTransportation
How many Administrative jobs are open in Luxembourg, Luxembourg right now?
There are currently 148 open administrative positions in Luxembourg, Luxembourg listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Luxembourg, Luxembourg?
Companies currently hiring include Deutsche Börse, Enovos Luxembourg, PwC, Cargolux Airlines, Deloitte, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Luxembourg, Luxembourg?
Yes — 43 of the 148 open administrative positions offer remote or hybrid work (1 remote, 42 hybrid).
How do I apply for Administrative jobs in Luxembourg, Luxembourg?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.